Quick Facts About KT Nails
KT Nails has received mostly positive comments from customers, highlighting the strengths of the salon. These strengths include the exceptional quality of their services, such as the longevity of their gel manicures and the lasting durability of their acrylic nails. Customers have also praised the salon for its wide selection of colors and its attentive and friendly staff. Another strength mentioned is the salon's commitment to COVID-19 safety protocols, which demonstrates their dedication to creating a safe and comfortable environment for customers.
One notable aspect of KT Nails is the professionalism and attention to detail exhibited by their nail technicians. Customers consistently mention how careful the technicians are during the service, which contributes to the beautiful results customers experience. Furthermore, the staff members take their time to ensure customer satisfaction and are open to fulfilling special requests. This level of customer service sets KT Nails apart from other nail salons.
The salon is also commended for its accommodating nature. Customers appreciate that the staff is always happy to see them and that appointments are rarely refused. Even if the salon is busy, the employees will still make an effort to fit customers in and provide service with a smile. This flexibility and willingness to accommodate customers' needs contribute to a positive and enjoyable experience.
Another strength is the wide range of services and colors KT Nails offers. Many customers praise the salon for its extensive choice of colors, allowing them to find the perfect shade. Additionally, the salon offers various services, including gel manicures, no-chip manicures, and acrylic nails. This versatility provides customers with options and allows them to customize their experience to their preferences.
Despite all these positive aspects, there is a negative review that sheds light on some weaknesses of KT Nails. The customer expressed disappointment with the service they received, claiming that their nails broke and peeled just a week after getting them done. They also mentioned feeling rushed and having to argue for their appointment slot to be honored. Additionally, they found the pricing inconsistent and felt overcharged for their service compared to previous visits. This negative review highlights weaknesses in customer service, consistency, and appointment management.
In conclusion, overall, KT Nails receives positive feedback from customers, praising the quality of their work, extensive color choices, accommodating nature, professionalism, and commitment to safety protocols. These strengths contribute to a positive experience for most customers. However, the negative review reveals weaknesses in customer service, consistency, and appointment management that need to be addressed by the salon to ensure a consistently positive experience for all customers.
Best TL Reviews
I am not from Chicago but I was in town for an event and needed to get my nails done. SuSan did a phenomenal job!! Literally the best manicure I’ve ever had. I got the “chip free” gel manicure. I am notoriously hard on manicures and they usually chip within a few days; however, it has been a week and my nails are still in perfect condition. I’m genuinely really impressed. I’m also sad that KT Nails isn’t near where I live - no one else would ever do my nails again! (A note about the photos - the pics in the car are immediately after my manicure - anything that looks like an imperfection is just the lighting. The photos on the gray blanket were taken today to show how good they still look!)
I love this salon. They are very accommodating and professional. I have never had a complaint about my nails. They have a huge choice of colors and services. Very, very nice people.
The workers inside are the sweetest, always happy to see you and take their time with their work to make sure you like it. I switched over from Romantic Nails and I’ve never been happier with this place. And the Acrylic nails stay on for over month!!! Amazing!! No chips and no loose nails !!!
They always do such a beautiful job. They are so careful. Have a fantastic color collection to choose from. Great pricing.
First time trying KT Nails. The staff is welcoming and taking extreme measures for COVID-19.
I'm very pleased with my nails. She was very detail oriented and professional.
They will never refuse here, even if the time is not meant for you, they will always meet with a smile and try to fulfill any request.
I was very impressed with the service here! My first time and I’ll be coming back! My nail tech was great and she was super helpful with my designs she even got another color for me after she noticed the one I picked out wasn’t as bright as I wanted! Great salon
I got my nails done last friday evening and it's the fallowing Friday one of my nails is broke and 4 of them are peeling up from the back. This was one of the worst experiences I've ever had at a nail salon I called 9:00 a.m. Friday morning as soon as they opened so I could make an appointment at 6:00 p.m. appointment at 6:00 p.m. I drive an hour and a 1/2 in traffic from Chicago because I Was recommended that it was a good place. I get there they're backed up. I get there they're backed up I get it! First day of holiday weekend. They did not see me until 7, they overbooked people And I had To fight just to get my nails done Before someone who had an appointment after me. Danny did my no chip And charged me $60 When I've been here before and got it for $40 the same length. It's only been 1 week 1 of my nails broke doing laundry And 4 of my nails are peeling up from the back. I understand that a company wants to make money and they don't want to turn away anybody but when you have people who make appointments who take the time to be there on time. It's really sad when you rush through an experience that I'm paying for. It's not just O get my nails done boom it's a whole distress relax this is something for me.
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KT Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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