Quick Facts About Ye Olde Head Shoppe
Ye Olde Head Shoppe has several strengths based on the comments provided. First, George, one of the stylists, is highly praised for his skills and is even compared to a previous stylist the commenter had been using for years. This demonstrates that the salon has skilled and talented professionals who are able to provide excellent service. Additionally, the commenter mentions that the staff at the salon have been there for a long time and truly care about their customers, creating a friendly and welcoming environment. This speaks to the salon's ability to foster long-term relationships with its clientele.
Vanessa, another staff member, is highly recommended for her nail and foot care services. The commenter expresses feeling light and rejuvenated after Vanessa's treatments, indicating that the salon excels in providing exceptional nail and foot care services. Julianna is also praised for her inviting and awesome experience, with the commenter already scheduling their next visit. This suggests that the salon has a diverse team of professionals who excel in providing a wide range of services, ensuring that customers can find the right stylist or technician to meet their needs.
Furthermore, the commenter mentions that Ye Olde Head Shoppe is a local business that they are happy to support. This suggests that the salon is a valued establishment in the community and has likely built a loyal customer base. Additionally, the commenter expresses their desire for local businesses to succeed, highlighting the salon's positive reputation and the support it receives from its customers.
Another strength of Ye Olde Head Shoppe is its ability to accommodate customers on short notice, as mentioned by a commenter who was able to get a haircut on the same morning. This demonstrates that the salon values customer convenience and actively works to accommodate their needs. The availability of additional services such as massage therapy, facials, and nails and pedicures upstairs also adds to the salon's appeal, making it a one-stop destination for customers looking to pamper themselves.
However, there are some weaknesses that should be addressed. One commenter expresses dissatisfaction with their nail service, mentioning uneven nails, marks, and lifting within a week. This indicates a potential inconsistency in service quality, which can negatively impact the salon's reputation and customer satisfaction.
Additionally, another commenter mentions difficulty in contacting the salon, with strict instructions on how and when to request an appointment. The commenter mentions that the salon does not respond to emails or answer their phone, suggesting a lack of effective communication channels. This can be frustrating for potential customers and may result in missed appointment opportunities. The salon should consider improving its communication methods, such as implementing an answering machine or voicemail, to address this issue.
In conclusion, Ye Olde Head Shoppe has several strengths, including highly skilled and talented stylists, a friendly and welcoming environment, and positive customer experiences. The salon is also supported by the local community and offers a wide range of services. However, the salon should address its potential inconsistency in service quality and improve its communication channels to enhance customer satisfaction.
Best TL Reviews
George is the perfect stylist. I just moved here from Bloomington and dreaded finding a new hairdresser. He was better than the one I had been using for years.
Have gone here for over 2 decades with our family! Absolutely love it here! Great friendly environment and people who've been there a long time and really care.
Vanessa is the BOMB! She makes my old Fred Flintstones feel like “new” ! She works my nails, callouses and plantar fascia until I leave feeling light as a feather. Highly recommended!!!!
Julianna is AWESOME SAUCE TIMES 100. My first time here and could not of have a more inviting and awesome experience anywhere else. Already scheduled my next visit. You definitely need to come see Jules.
This was an ok experience. My nail tech was very nice. I'm just not completely satisfied with the work. Plus she cut my finger (ouch). My nails are not level, I have marks in them that should not be there. Plus they are already lifting and it's not been a week yet.
Local business that I definitely wanted to support. Very rigid instructions on how and when you can request an appointment. In all caps with stars around- they will NOT respond to emails about an appointment. Guess what else they WON'T do- answer their phone!
Third time a charm- nope. During posted business hours too. Don't have answering machine or voicemail... So obviously returning calls is another way they WON'T communicate.
Business must be BOOMING. Congratulations on your success. I am glad, I want local businesses to succeed!
They got me in on a short notice on the same morning for a haircut. Jeff is a great Barber and his prices are a great value. This is a full service salon for all genders. Offers massage therapy upstairs. Facials, nails and pedicures. Great place to spend an afternoon or morning. Walk Ins are welcome but I recommend that you phone in advance. Have fun and look and feel great--inside and out!!
Had a massage appointment with Jules on 8July. Originally I had scheduled for 90 mins, but reduced that to 60 for a couple of reasons.
Historically, I have found that many massage therapists don't listen to what you tell them regarding your 'trouble spots' or needs. Many have a routine of how they massage and pay little attention to your requests/concerns. More often than not, I have ended up frustrated that I wasted money on someone who didn't listen. Therefore, I reduced my time to 60 mins so I could reduce my frustration if things didn't go right. I also reduced my time to see how Jules would respond to my adjustment - she acted like a total pro whose priority is customer service.
I cannot say enough good things about Jules. She LISTENED! She looked past my frustrated tone and honed in on what I said. She hit all of my areas of concern and spent more than sufficient time on them. She let me drive the amount of conversation. Some massage therapists can get a bit chatty and it distracts from the point of getting the massage in the first place - relaxation! The room and bed temperatures were perfect! She kept me pleasantly comfortable the entire time.
Finally, the cost is great, especially for the quality of service and attention. I highly recommend her!! Great job, Jules!!
Ye Olde Head Shoppe Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
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Location
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