Baden Bowl

+1 724-869-2122

346 Ohio River Blvd, Baden, PA 15005 United States of America

Open Today: -

Quick Facts About Baden Bowl

Strengths:

1. Variety of bowling alleys: The fact that there were plenty of bowling alleys to use is a strength as it means there is enough space for everyone and allows for flexibility in terms of availability.

2. Kid-friendly environment: The comment about it being a nice place for a kid's party highlights the strength of this bowling alley in catering to children. The positive experience and the mention of the staff being patient with the kids emphasizes their ability to create a fun and enjoyable atmosphere for children.

3. Well-maintained lanes and clean facility: The positive comments about the lanes being well cared for and in good shape, as well as the overall cleanliness of the facility, indicate that the management takes pride in maintaining the quality of the bowling experience.

4. Neat feel and vibe: The mention of a neat feel and vibe implies that the ambiance and atmosphere of the bowling alley are enjoyable and contribute to a positive overall experience for customers. This is further supported by the mention of cool history memorabilia displayed throughout the facility, which adds to the overall ambiance and interest of the place.

5. Accommodations for shoe sizes: The comment about the availability of shoe sizes for only 2 out of 12 kids suggests a weakness in terms of inventory management. However, the suggestion for a possible cheap rate without shoe rental highlights a strength in terms of their willingness to accommodate customers even in the face of limited inventory.

Weaknesses:

1. Poor lighting in cosmic bowling: The comment about the cosmic bowling area being too dark, causing people to run into each other, indicates a weakness in the lighting setup. This can be seen as a safety concern and a potential deterrent to customers who enjoy cosmic bowling.

2. Issues with customer service: The specific comment about the owner being rude and disrespectful suggests a significant weakness in terms of customer service. The mention of terrible customer service and the rating of zero further highlight the negative experience with the owner, which may impact the overall impression and reputation of the bowling alley.

3. Delayed reservations and staff shortages: The comment about reservations not being honored and a lack of staff availability raises concerns about the efficiency and organization of the bowling alley. While one employee attempted to rectify the situation, the fact that reservations were mixed up and customers had to wait indicates a weakness in their booking system and staffing.

4. Food availability: The comment about arriving too late for the food area suggests a potential weakness in terms of food service. If customers are unable to access food due to timing or other reasons, it may impact their overall experience and could lead to dissatisfaction.

Overall, while Baden Bowl has some strengths such as a variety of bowling alleys, a kid-friendly environment, well-maintained lanes, and a neat feel and vibe, there are several weaknesses that need to be addressed. These include poor lighting in the cosmic bowling area, issues with customer service and staff availability, as well as limitations with shoe sizes and food availability. By addressing these weaknesses and improving the customer experience, Baden Bowl can further enhance its strengths and attract more satisfied customers.

Best TL Reviews

There were plenty of bowling alleys to use and we enjoyed it that day.

This was a nice place to have a kid’s party. Just a couple things: wayyy too dark in the cosmic bowling part. We were running into each other. Another thing, 12 kids bowled, but only 2 got sizes because they didn’t have the other’s sizes. Maybe make it possible to get it at a cheap rate if no shoe rental. Other than those two things, this was nice.

Attended a party in the cosmic black light area, fun stuff! Lanes were well cared for and in good shape, clean facility all around. The electronic scoring system is straightforward and easy to understand. Neat feel and vibe at this alley for sure!

There is a lot of cool history memorabilia displayed throughout the alley: trophies, balls, photographs and more. I hope to return soon for sure.

Had a very nice time. To bad we got there to late for t he food area.

Wouldn't be a bad place but the owner is very rude and disrespectful. If you don't encounter him when you visit, then you'll have a decent time. Owner is awful at his job. Terrible customer service. And again, hes just very very rude.

Wish I could rate a zero. Literally, only because of him.

I love this bowling alley and I won't talk to the owner loll

Let's see I called and "reserved" a lane at 9:00 when I get there they had a group finishing up, which okay no big deal..but then we sat & waited to go into cosmic bowling by then it was 9:40 I paid for it already. Then their staff barely worked there & some not at all..so obvious. The ONLY reason I'm giving 3 stars is because one worker who was very sweet had apologized that the other employee had got confused and messed up some reservations including my own. He offered us to free bowling til they closed and of course gave me my money back.

This was great choice for the location for a birthday party for a 9 year-old. It was great and the guy working that night was happy to be there. He took his time with the girls and was always patient with them. All of us enjoyed our time there and will be back many times.