Quick Facts About African Braids Miami
strengths and weaknesses of African Braids Miami:
Strengths:
1. High-quality work: Multiple customers mentioned that the braids were done beautifully and that they received many compliments. This suggests that the stylists at African Braids Miami have good skills and produce quality results.
2. Efficient service: Some customers stated that the staff at African Braids Miami were fast and efficient in their work, providing a quick service to customers. This efficiency could be beneficial for customers who are looking for a timely appointment.
3. Long-term customers: One customer mentioned that they had been going to African Braids Miami since they were in middle school and recommended it to others. This indicates that the salon has a loyal customer base and has been able to retain customers over the years.
4. Friendly staff: Another customer mentioned that the staff at African Braids Miami were friendly and welcoming, creating a warm atmosphere for customers. This friendly demeanor could contribute to a positive customer experience.
Weaknesses:
1. Lack of professionalism: Several negative reviews mentioned issues with professionalism from African Braids Miami. This includes instances of the salon being late for appointments without offering an apology and lack of motivation to work. These instances indicate a lack of professionalism and could be off-putting for customers.
2. Pricing confusion: Multiple customers mentioned a lack of clarity in pricing, with some finding the prices to be extreme. One customer mentioned not being able to receive a price or appointment confirmation until they showed up at the salon. This lack of transparency in pricing can lead to confusion and frustration for customers.
3. Price changes and refund policies: One negative review mentioned a case where the salon changed the agreed-upon price after the customer had already made a deposit. Additionally, the customer found it unfair that the deposit was nonrefundable despite the change in terms by the salon. These instances can lead to customer dissatisfaction and a lack of trust in the business.
4. Communication issues: One customer mentioned difficulties in communication, such as not receiving a response after sending a picture of their hair and the salon declining a payment request through Zelle. These communication issues can lead to misunderstandings and frustrations for customers.
In conclusion, African Braids Miami has strengths in their high-quality work, efficient service, loyal customer base, and friendly staff. However, there are weaknesses in terms of professionalism, pricing transparency, communication, and refund policies. It is important for the salon to address these weaknesses in order to improve the overall customer experience and satisfaction.
Best TL Reviews
I made an appointment at 9:30am to have my hair braided, which is when they open. I showed up early at 9:25am to be punctual and also respectful of the appointment. After waiting 9 minutes they text saying they were running a little late. At 10am I was still there waiting in the hot sun. I ended up waiting 50 minutes before I received a message saying “okay we are here.” They didn’t even apologize.
I realized two things, this business wasn’t professional and the other was they didn’t deserve me as a customer. Obviously I left after waiting 50 minutes.
I called, she requested a picture. I sent a picture of my hair received no response. upon arriving the front was locked they opened the door and let me in then, I keep asking for what i wanted when quoted she said $75 for half head. Not too motivated to work. Prices extreme
!!!!BEWARE THESE PEOPLE ARE SCAMMERS!!!
The lady queen quoted my wife a price of $285 to braid her hair. This was after my wife sent her pictures of the length and style of braids she wanted. They agree and my wife Zelles her a deposit to reserve an appointment time.
A few days later, the same lady calls back and says the price is now $360 and claims she never agreed to $285. (My wife has screenshots of the text conversation between them). My wife declines and requests her deposit back. The lady states deposits are nonrefundable. Now under normal circumstances I could understand that but in this situation I don't feel that's right as the business owner is the one who changed the terms of the agreement by trying to jack up the price after my wife had already paid her a deposit. My wife and her proceed to go back and forth with her over the next few days. She finally agrees to refund my wife's but states she has to drive over an hour to come pick it up which makes absolutely no sense. I can understand making that drive to get her hair down but to pick up a deposit she paid by Zelle makes no sense. The lady then proceeds to tell my wife she doesn't know how to use Zelle so my wife sends her a payment request by Zelle which she then declines. We've given these ppl ample time to do the right thing and they refuse to. I don't think I've ever met a more underhanded group of ppl than queen and her business partner.
i have been going here since i was in middle school. has the best service and very efficient with their braiding. very warm and welcoming to customers and even longtime customers. i have been asked by multiple people over the years where i get my hair done and tell them to check it out and they love their outcome!
I really liked my hair. I got boxed braids but it was kind of pricey. I was visiting the Miami area and they were convenient. I tried setting an appointment and sent a photo of what I wanted as requested but I could not get a price or appointment confirmation until I just decided to pop up.
I got my hair braided by the young girl. She did an amazing job and she works fast. Yes they are a bit pricey but the quality of work is fabulous. Received many amazing compliments.
Sue and Adu are great!! They take great pride in their work and always strive to satisfy all their customers.The best salon!!
The best place to do my hair , I been coming here for years and I have never been disappointed , Friendly staff and always telling you the price at first , never a surprise and every job come with a full warranty ,
Place Pictures
African Braids Miami Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Cash-only
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
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| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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