Quick Facts About QT Nails
QT Nails place, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths:
1. Friendly and Nice Staff: Multiple comments mentioned the friendliness and niceness of the staff. This indicates that the customer service at QT Nails place is satisfactory and creates a positive atmosphere for customers.
2. Quality of Work: Some customers were satisfied with the quality of the nail services they received. The comments mentioned that the nails looked fantastic, indicating that the technicians at QT Nails place are capable of delivering good results.
3. Fast Service: One customer mentioned that their nails were done in a shorter time frame compared to their previous experiences at other places. This suggests that QT Nails place is efficient in providing their services in a timely manner.
4. Handling Difficult Customers: Another comment mentioned that there was a customer causing a scene in the salon, and the staff handled the situation professionally. This indicates that the staff at QT Nails place can effectively manage difficult customers and maintain a calm environment for others.
Now moving on to the weaknesses:
1. Poor Listening Skills: One customer expressed frustration with the lack of listening skills demonstrated by the staff. They mentioned that their complaints were ignored, indicating a lack of attention to customer feedback and preferences.
2. Lack of Skill and Attention to Detail: Multiple comments mentioned issues with the quality of the nails. Customers mentioned uneven shaping, rough spots, and dried powder left around the edges. These issues suggest a lack of attention to detail and inadequate skills on the part of the technicians.
3. Rushed Service: One customer mentioned feeling rushed during the service and being pressured to make quick decisions. This indicates a lack of patience and attentiveness from the staff, potentially resulting in poor outcomes for customers.
4. Limited Options: One customer mentioned feeling restricted in their choices, as the staff pushed them to opt for basic and simple designs. This suggests a lack of flexibility and creativity in fulfilling customer preferences.
5. Unwillingness to Address Complaints: One customer mentioned making a complaint about the poor service, but the salon refused to provide a refund or a gift certificate. This suggests a lack of accountability and customer satisfaction focus on the part of QT Nails place.
In conclusion, QT Nails place has strengths in terms of friendly staff, quality work, fast service, and handling difficult customers. However, weaknesses include poor listening skills, inadequate attention to detail, rushed service, limited options, and a lack of willingness to address customer complaints. These shortcomings contribute to a less satisfactory experience for some customers.
Best TL Reviews
The tech that did my nails was really nice but I was really not happy about the work, this is not even what I wanted they kept asking me to change it to something basic and simple. This was $66 not worth it at all… the lady at the store wasn’t a good listener honestly I had my complaints but she kept ignoring them. I will never return here ever waste of money and time. If you want something fancy do not go here you will be disappointed…. I honestly just want my refund at this point
Went to them today last minute. The gentleman was very nice, professional and did a quality job. The lady painted my nails
, suggested a little sparkle and they look fantastic. Will go back !
I have went here 4 times every time I hate it this picture is only 2 weeks old
Great costumer service, got a mani pedi. This was my first time here and I was happy with my nails! There was another customer who was there screaming that she would not pay, it was clear that she was trying to get her nails done without paying. If you aren’t happy with service why not politely ask for improvement and not throw a tantrum like a child.
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Decided to give these guys a try, even though I've heard bad reviews from them. Let's just say that even though I got the style I wanted, I didn't realize that on my thumbs one is missing part of the top coat where as the other I had dip powder hardened into the side of my thumb on the other hand. The nails are a bit bumpy, and the white tops aren't that smooth edged. From a distance they look nice, but up close is another story.
Best place to get ur nails done they was super nice and the lady that did my nails was so sweet and they are not rude I give 5 stars
The lady was really nice but did a terrible job. I’ve been there before and typically have a good experience. I mentioned wanting some length and she immediately said no this color will look better with shorter nails. I felt rushed to pick a color and felt rushed during the service.Typically when I get SNS done it takes about 45 minutes to an hour, this is was done in about 25 minutes. My shaping is uneven, I have rough spots and dried powder was left around some edges. They just don’t look like something I would pay $50 for. When I called back and spoke with someone, they said no refund no gift certificate and they couldn’t even guarantee if they were allowed to fix them. I can typically look past a bad nail or two but all nails were bad. Again, she was really nice but I would not recommend this place.
QT Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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