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Lam's Tanning Hair & Nails

+1 650-967-2486
2464 W El Camino Real, Mountain View, CA 94040 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Lam's Tanning Hair & Nails

Lam's Tanning Hair & Nails place, based on the comments provided, has a mix of strengths and weaknesses. In terms of strengths, customers appreciate the skill and expertise of the nail technicians, specifically Holly and Yvonne. They are praised for their work and are recommended by loyal customers. Additionally, Tiffanie is highly regarded for her waxing services, indicating a level of specialization within the salon.
The salon is also known for its affordability in certain areas. Customers mention that buzz cuts are reasonably priced and well-executed, making it a go-to place for simple and inexpensive haircuts. Some customers have been going to the salon for years, demonstrating their trust and satisfaction with the services provided.
Moreover, the salon is often described as professional and its staff as polite. This suggests a welcoming and customer-centric environment, which adds to the positive experience for many patrons. The quick haircut service provided by the barber, Susan, is also mentioned positively, with customers appreciating her efficiency and timeliness.
However, there are several weaknesses that have been highlighted in the comments. Firstly, there are concerns about inconsistency in the quality of pedicure services. While some customers praise the nail technicians, others mention that the quality of service can be hit or miss, with some pedicurists leaving something to be desired. This indicates a lack of uniformity in the skills and training of the salon's staff.
Another recurring complaint is the pricing at the salon, with customers mentioning that the prices can be perceived as extremely high for the value provided. This suggests a potential mismatch between the quality of the services and the cost, leading some customers to seek better value for their money. Additionally, the absence of a tanning bed, despite the salon's name, is mentioned as a disappointment and may have led to a loss of customers expecting such services.
Hygiene is also an area of concern. One comment mentions that the salon is dirty, which raises questions about cleanliness and sanitation standards. This may deter potential customers who prioritize hygiene and cleanliness when choosing a salon.
Furthermore, there seems to be a lack of attention to customer preferences and communication. One customer shares a negative experience where their nail technician did not listen to their desired shape or color. This indicates a potential gap in listening and understanding customer needs, leading to a less satisfactory experience.
Lastly, there are comments about inconsistent availability of services. One customer was disappointed that no one was available for waxing even though they arrived shortly after the salon opened. This lack of availability and communication can lead to frustrated customers and a negative overall experience.
In conclusion, Lam's Tanning Hair & Nails place has strengths in terms of skilled nail technicians, affordable buzz cuts, and a professional and polite team. However, they face weaknesses in terms of inconsistent pedicure services, high prices, hygiene concerns, a lack of attention to customer preferences, and inconsistent availability of services. These issues may affect the overall customer satisfaction and reputation of the salon.


Best TL Reviews

What can I say??? Holly is just great at nails!!! Some of the pedicurists leave something to be desired though... The massages are too quick and the prices have been known to be extremely high... More quality for what we pay for would be more ideal... Also, the massage chairs are old. They need to be stronger to keep me happy.
When I got here I asked one of the nail technicians which of the two would be easiest for her she quickly said the cherry ones so she proceeded to prep my nails. After prepping my nails harshly I asked if they had a selection of acrylic powders she ignored the question and tried to make small talk. Long story short she charged me $50 but didn’t listen to me on the shape or color I wanted.
They are always professional and so polite I love the whole team... Highly recommend especially my favorite Yvonne and Holly.. Tiffanie is the best with the wax
They no longer have a tanning bed. Got rid of it years ago. Besides, this salon is so dirty, I wouldn't use it anyway.
Buzz cuts are very reasonable price here, and quite good. It's crowded and busy, but if you want a simple, cheap, neat haircut, this is the place to go.
I've been getting haircuts here for almost a decade now, and they know me and my twin brother. They used to give us lollipops after haircuts. Now we're too old for them. ;)
I always loved going to this place for my haircut when I was a youngster. I lived in mountain view CA since I was 13 years old. My dad took me here cause it was a good and inexpensive for a haircut. Been going to this spot ever since, till this day. Susan, my regular barber, is very friendly. I love how she cuts hair real quick and keeps appointments. I may stay in San Jose most of the time, but I'll always make the drive to mountain view for my haircut, no matter.
Good job on a pedicure some time ago, but when I came an hour after opening for waxing, no one was there to do it and they could not tell me when somepne would be there. A business should have someone available for all of its advertised services or let clients know (an “appointments recommended for waxing” sign would suffice).
I got a haircut by this very pretty yet humble girl named Tiffany. She was very kind and friendly. I enjoyed the conversation and also really liked the haircut. She helped me within 2 minutes of me having walked in without an appointment. Id recommend this friendly place to anyone.

Lam's Tanning Hair & Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location