Quick Facts About Eboni Beauty Supply
Eboni Beauty Supply place has several strengths that contribute to its positive reputation among many customers. One of the key strengths mentioned in the comments is the reasonable pricing of their products. Customers have specifically mentioned that the prices for bows, balls, and bundle deals are good. This suggests that Eboni Beauty Supply is able to offer competitive prices, which can attract budget-conscious customers.
Another strength highlighted by customers is the assortment of items available. It is mentioned that the store has a great product selection, with a nice variety of things to choose from. This indicates that Eboni Beauty Supply has successfully curated a wide range of beauty products to cater to the diverse needs and preferences of its customers. This variety may contribute to customer satisfaction, as they are more likely to find what they are looking for in one place.
The comments also consistently mention the customer service as a strength of Eboni Beauty Supply. Words such as "spectacular," "amazing," and "terrific" are used to describe the customer service experience. Positive customer service experiences can greatly enhance customer satisfaction and loyalty. Customers appreciate the assistance and have mentioned that the staff is helpful, cheerful, and knowledgeable. This indicates that the employees at Eboni Beauty Supply place a strong emphasis on providing attentive and friendly service to their customers.
Additionally, the cleanliness of the store is mentioned as a strength. Customers appreciate the effort made by the store to maintain a clean and organized environment. A clean store creates a positive impression and enhances the overall shopping experience for customers. It shows that Eboni Beauty Supply values cleanliness and takes pride in providing a pleasant atmosphere for its customers.
However, the comments also highlight some weaknesses or areas for improvement for Eboni Beauty Supply. One customer mentions that the workers at the store were not nice. This negative experience could be a result of a specific incident or personal interaction. It suggests that there might be some inconsistency in the attitude displayed by the staff, and this could potentially undermine the overall customer experience.
Another customer expresses disappointment with the lack of proactive assistance from the staff. They mentioned that no one approached them to offer help while they were browsing. This indicates a missed opportunity to engage with customers and provide personalized assistance. Customer engagement is essential in creating a positive shopping experience and building customer trust and loyalty. Eboni Beauty Supply should address this issue by encouraging its staff to be more proactive in offering assistance to customers.
It is important to note that while the majority of the comments are positive, the negative comments cannot be ignored. One customer states they will never stop there again due to encountering people with attitudes, suggesting that there might be occasional instances of poor customer service. Consistency in delivering exceptional customer service is crucial for maintaining a positive reputation and encouraging repeat business.
In conclusion, Eboni Beauty Supply has several strengths that contribute to its positive reputation, including reasonable prices, a wide assortment of products, attentive customer service, and a clean store environment. However, improvements can be made in terms of employee attitude and proactive assistance to enhance the overall customer experience. By addressing these weaknesses, Eboni Beauty Supply can further strengthen its position in the market and continue to satisfy its customers. Overall, the positive feedback from customers highlights the strengths of the store and the potential for continued success.
Best TL Reviews
Reasonable price bows and balls. Bundle deals ok too 12,14,16 60 bucks
I go here often and I always find what I’m looking for. They have spectacular customer service along with an amazing assortment of items sold at great prices. It’s better than any beauty supply I have been to by far. If you go there, I can guarantee that you will be satisfied.
Nice store very clean great prices.great product.great customer service..
It have some really nice things in this place. The worker ain't nice at all.
Did not care for the place as I walked around none of the people working there asked if I need help. So sad as I was a traveling person stopping through looking to spend $150.00 on hair. As I travel for my cousin wedding. Never will stop there again people with attitudes. Yalls loss I always spend big money on hair. Really no stars needed.
I drive out from Lafayette to get my things here. Terrific prices and very customer focused staff. I’ve always had a great customer experience.
I love coming here to get my hair! As soon as you walk in , they’re ready to help ! They even have little side conversations with you! If i need help with aeration products , they’ve always lead me to the right thing !
Always have what I need and then some, the prices are comparable and ALL of the staff very helpful, cheerful and knowledgeable!!!
Eboni Beauty Supply Info
Amenities
Service options
-
In-store pickup
-
In-store shopping
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places