K&9 Beauty Supply

+1 586-443-4572

18700 E 9 Mile Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About K&9 Beauty Supply

K&9 Beauty Supply place has received mixed reviews from customers, with both strengths and weaknesses being highlighted.

One of the strengths of the store is the positive customer service. Multiple comments mentioned that the owners and staff are friendly and greet customers with a smile. This creates a welcoming atmosphere and makes customers feel appreciated. Additionally, customers mentioned that the store is smaller, which allows for a quicker shopping experience. This can be a benefit for customers who are looking for a specific item and want to find it efficiently.

Another strength mentioned by customers is the selection of products. Many comments noted that the store has a great variety of products available. This is important for customers who want to have a wide range of options to choose from. Additionally, one customer mentioned that the store offers professional products, which can be appealing for those in the beauty industry or looking for high-quality products.

The cleanliness and brightness of the store were also mentioned as positives. Customers commented on the store's cleanliness and mentioned that it is well-lit, creating a pleasant shopping environment. This is important for customers who value a clean and organized store.

Affordable prices were highlighted as a weakness of K&9 Beauty Supply place. One customer mentioned that the store is overpriced compared to other stores selling similar products. Another comment specifically mentioned a significant price difference for a bottle of peroxide. This can be a disadvantage for customers who are price-conscious and want to make sure they are getting the best deal.

One customer mentioned that the store has good deals, which can be a strength. However, it is not clear if these deals are consistently available or if they are occasional promotions. Having consistent and attractive deals can be a way for the store to differentiate itself and attract more customers.

A negative comment was made regarding a change in customer treatment during the COVID-19 pandemic. The customer felt that Black customers were being discriminated against by being made to stand outside the store and order supplies. This highlights a potential weakness in the store's handling of the pandemic and its treatment of certain customers. Discrimination is a serious issue that can significantly impact a store's reputation and customer loyalty.

In conclusion, K&9 Beauty Supply place has its strengths, such as friendly customer service, a great selection of products, a clean and bright store environment, and the potential for good deals. However, there are also weaknesses, including potential overpricing and concerns over discriminatory treatment during the pandemic. It is important for the store to address these weaknesses and prioritize fair treatment and competitive pricing to maintain and improve customer satisfaction.

Best TL Reviews

The owners & staff are always nice and greet you with a smile. I really appreciate that. They have a great selection of products and its a smaller store which allows me to get what I need quickly.

Customer service is great! I pray they have Sundays and Holidays off!????

Overpriced. Beware of prices for the products. I would check prices at other stores before purchasing. A $1.59 bottle of peroxide costs $12 at this store.

I just started go to this beauty supply it's very clean and quiet too it's not crowded they have some good deals.

I like going to this beauty supply . They have what I need . So far I haven't been disappointed yet. It's clean &bright in this store. The people are friendly.

Very nice beauty supply. Offering a lot of professional products. Friendly staff & good prices.

I love this store. My second tine here and they always keep the store fully stocked and they have a wonderful staff. Most stores have only a cashier but they have women who assist people throughout the store, which is very helpful! I come here for all my Shea Butter and Black Soaps now! I also shop here for my daughter's hair products! This place gave me the confidence to do my child's hair more frequently!

They used to be my favorite beauty supply store. The lady used to be so pleasant, thats until Covid 19 happened. The fact that Black Customers are now made to stand outside and order supplies is racist as hell. We're good enough for you to accept our money, but we're now treated like we're the ones that got this epidemic started. I will never spend another dollar.Limit people inside as far as the number,but don't treat you're Black customers as the plague.