Quick Facts About Leah's Nails
Leah's Nails place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Variety of colors: Customers appreciate the wide range of colors available at Leah's Nails place. This allows them to choose from various options and experiment with different looks.
2. Accommodating without appointments: The salon is praised for being able to accommodate customers without prior appointments. This flexibility appeals to individuals who may have last-minute plans or emergencies.
3. Talented and knowledgeable staff: Several comments highlight the expertise and skill of the nail technicians. Tony, Leah, and Lynn are specifically mentioned as being talented, creative, and capable of delivering desired designs.
4. Clean and friendly environment: Leah's Nails place is commended for its cleanliness and friendly atmosphere. This contributes to a pleasant experience for customers, making them feel comfortable and welcome.
Weaknesses:
1. Inconsistent quality: One customer had a negative experience where their nails did not turn out well. They were unsatisfied with the rushed service and the lack of proper cleanliness, leading to unsanitary conditions.
2. Lack of attention to detail: A complaint states that the nail technician did not properly push back the cuticles or clean the nail beds, suggesting a lack of attention to detail. This may result in an unsatisfactory outcome for customers.
3. Poor customer service: The dissatisfaction with the service is seen in several comments, with one customer expressing disappointment over the pain and bleeding caused during the nail service. Another complaint mentions a deceptive business practice where the customer's request for acrylic nails was ignored, and they were given gel nails instead.
4. Short-lived polish: Customers mention that the polish on their nails chipped shortly after the service, causing disappointment and frustration. This implies a lack of longevity in the application of the polish.
5. Inconsistent experiences: While some customers have had positive experiences consistently, others have had negative experiences. This indicates a lack of consistency in service quality.
In conclusion, Leah's Nails place has some notable strengths such as a wide color selection, accommodating nature, talented staff, and a clean environment. However, the weaknesses include inconsistent quality, lack of attention to detail, poor customer service, short-lived polish, and inconsistent experiences. Addressing these weaknesses, particularly in terms of quality, attention to detail, and customer service, can greatly enhance the overall reputation and customer satisfaction at Leah's Nails place.
Best TL Reviews
Honestly, I’ve been here before and haven’t had a problem but this last time I went will be just that, the last time. A guy started working on my nails and it looked horrible so I stopped him in the middle. Then a lady came and fixed it the best she could but still seemed so rushed and they didn’t clean up my nail beds very well and to be honest it was unsanitary the way they did things… my nails look only a little better than before but I think they could look much better… I’d be better off just sticking on some press ones myself than coming here… and they hurt my pinky, made me bleed. I am highly unsatisfied and don’t think anyone should go there. Just wish I didn’t have to pay the 50 dollars for how my cuticles were not even pushed back or anything. I’d rather pay 50 more for an actual nail tech to give me better French manicure!
I will not go to any other nail salon. Every time I go here I’m very satisfied. Tina is AMAZING. I love how she takes her time and does an excellent job every time.
Leah's nails has been a great experience. I've had different techs every time and the quality never falters. They have a lot of colors and accommodating even if you don't have an appointment. 100% recommend!
Deceptive business practices. My husband asked for acrylic nails for his Halloween costume because we wanted them to chip easily. I confirmed three times that we wanted acrylic. I went to the wall with the acrylic nail polish and was told they had black by their workstation. Odd that they’d have acrylic, but I trusted them. Sure enough, they ignored us and gave him gel nails instead so they could charge more.
Absolutely wonderful experience! They took a group of 8 last minute when another salon messed up our appointment. Took us back immediately. They were kind, friendly, reasonably priced, and definitely knew their stuff. Will be going back if I’m in the area.
Absolutely beautiful, clean dip set. Very friendly environment and worker. Fair price. Definitely coming back again!!
One of the best nail salons around.
They know their nails!
Clean. Friendly. Talented.
I normally go to Tony. I can bring him a screenshot of something I like or nails I've found online and he will make it happen. I always love the outcome.
Sometimes I even give him the freedom to do whatever he wants, always super cool designs and colors. I do the gel nails.
Leah and Lynn are talented too, friends that I've brought here with me have had these ladies do their nails. Each person I've brought has loved their experience and has become a regular customer.
The polish on my nails got chipped just a few days after I got the service. And that wound is also from them. I’m attending a wedding and had my nails done for it but now I have ugly nails. the nail tech didn’t do a very good job.
Place Pictures
Leah's Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
13. Hi Lo Outlets
14. SouthBridge Fair