Hi Lo Outlets

+1 231-225-0170

11540 W Watergate Rd, Cadillac, MI 49601 United States of America

Open Today: -

Quick Facts About Hi Lo Outlets

Hi Lo Outlets has several strengths and weaknesses based on the comments provided. Let's explore them in detail:

Strengths:

1. Reasonable Prices: Many customers appreciate the store's reasonable prices, making it a great spot for gift shopping on a budget. This allows customers to find good deals and potentially save money.

2. Friendly Service: The new owners are praised for their helpful and friendly service. This creates a positive shopping experience and encourages customers to return to the store.

3. Handcrafted Goods: The store currently offers a large selection of handcrafted goods from local crafters. Customers appreciate the quality of these products and enjoy supporting local artisans.

4. Varied Categories: Hi Lo Outlets offers a wide range of categories for customers to browse through. This allows shoppers to find a diverse selection of merchandise, catering to different tastes and preferences.

5. Discounted Merchandise: The store offers discounted merchandise, including clearance items from retailers. This appeals to customers who enjoy finding good deals and may be willing to buy slightly older items.

6. New Management: Hi Lo Outlets is currently under new management and staff. This indicates a fresh start for the store and may bring about improvements and changes to enhance the overall shopping experience.

Weaknesses:

1. Chaotic Shopping Environment: Some customers mention that the store can be chaotic due to employees bringing their children to work and letting them play freely throughout the store. This may create a disruptive and less focused shopping experience for customers.

2. Lack of Mask Requirements: A few customers note the absence of mask requirements, with only a few people wearing masks in the store. This may deter customers who prioritize safety during the ongoing COVID-19 pandemic.

3. Inconsistency in Pricing: While some customers appreciate the new prices and improved organization of inventory, others feel that most of the items are overpriced. This suggests inconsistency in pricing, which may affect customers' perception of value.

4. Condition of Items: One customer mentions that they prefer spending extra money on brand new items rather than purchasing beat-up boxed or unoriginal packaged items. This indicates a potential issue with the condition of some items and may deter customers who prefer items in pristine condition.

In conclusion, Hi Lo Outlets has strengths such as reasonable prices, friendly service, a variety of categories, and discounted merchandise. However, it also has weaknesses including a potentially chaotic shopping environment, lack of mask requirements, inconsistent pricing, and potential issues with the condition of items. By addressing these weaknesses, the store can further improve its customer experience and attract a wider customer base.

Best TL Reviews

Great little spot to gift shop very reasonable prices .. friendly service.. and consignment shop.. Some of the sellers are a little over priced but most of the items were reasonable.. !

Currently have a large selection of hand crafted goods from local crafters. Really good quality stuff.

The new owners are great! Any time I come into the store they are super helpful. Their prices are great also. I love the fact that they have hand made items from crafters that live in Michigan! If you haven’t checked this place out I recommend you do.

Great store with many categories to browse through.

Employees brought their children to work and let play freely throughout the store I enjoyed seeing them play but they were running so fast down all isles and screaming.I’m unsure if it is like this often but it was pretty chaotic while I was shopping.

I also didn’t see any mask requirements anywhere and only a few people in the store were wearing a mask. The store is clean.

Pretty fun store if/when you like discounted merchandise. A few neat finds here and there. Alot of older stuff from retailers, but I like clearance shopping anyway. Owner/Manager was very nice and friendly. We plan on going back when we are in the area. Found a nice light spring jacket there for $15 bucks / new. I believe original price at previous retailer was over $40. So as I said, a few good finds and a few neat things.

Edit.

(There redoing the inventory organization and prices on items. The prices on things are a lot better. There also under new management and staff.)

I like to stop by a few times a month to see whats new. the staff is friendly and willing to help. I have gotten some good deals on a few things but i do think most of the stuff is over priced. I would rather spend the extra money on brand new items and not on an item that has a beat up box or not in the original package. overall there are some good deals to be had and worth a trip to check things out.

I love this store so much!! The staff is amazing and the prices are great!! I always shop here when I am looking to find an amazing gift on a budget!!

I went into because I saw an ad on their facebook for a lawn mower. The lady who was working was beyond helpful she went above and beyond to help me get that lawn mower into my tiny car. The lawn mower was a great price and seems like it is great quality we haven't used it yet, they do stand behind their product for 30 days which is nice too.