Quick Facts About Michael Nails & Spa
Strengths:
1. Convenient location: The commenter mentions that the salon is located only 3 minutes away from their home. This is a strength as it provides easy accessibility for locals who want to get their nails done conveniently.
2. Efficient service: The commenter appreciates that their pedicure was done in 14 minutes. This indicates that the salon provides fast service, which can be a strength for individuals who are short on time.
3. Attention to detail: The commenter praises Angela for paying attention to details during their manicure. This shows that the salon has skilled technicians who are meticulous in their work, which can be a strength for individuals who appreciate precision.
4. Good customer service: The commenter mentions that Angela ensured their satisfaction with the manicure and provided good customer service. This indicates that the salon values customer satisfaction and strives to provide a positive experience.
5. Gracious repair service: When a customer's nail smudged after leaving the salon, the commenter mentions that the salon graciously repaired it, even though they were closing. This shows that the salon values customer satisfaction and is willing to go the extra mile to make things right.
6. Friendly employees: The commenter mentions that the salon has friendly employees, which is a strength as it creates a welcoming and positive atmosphere for customers.
7. Ample parking: The commenter mentions that there is ample parking available, indicating that customers will not face difficulties finding a parking spot when visiting the salon.
Weaknesses:
1. Lack of relaxation: Two commenters mention that they did not feel relaxed during their visit. One commenter mentions feeling rushed, while the other mentions discomfort due to the placement of their legs during a pedicure. This indicates that the salon may not prioritize creating a relaxing experience for its customers.
2. Inconsistent quality: One commenter mentions that their nails were already messed up after getting them done, suggesting that there may be inconsistencies in the quality of the service provided.
3. High prices: One commenter finds the prices for acrylic nails to be high at the salon. This can be seen as a weakness, as it may deter price-sensitive customers from choosing this salon.
4. Lack of specific services: One commenter mentions that the salon does not provide a top coat, which they find to be unusual. This indicates that the salon may have limited options or lack certain services that customers may expect.
5. Rude staff: One commenter states that they experienced rude staff who asked personal questions and made them feel bad for not sharing the staff's enthusiasm for the holidays. This is a significant weakness as it indicates poor customer service and can result in negative experiences for customers.
6. Discomfort: One commenter mentions discomfort during their pedicure due to the seating arrangement. This indicates that the salon may not provide comfortable seating or equipment for customers, which can negatively impact the overall experience.
In conclusion, while Michael Nails & Spa has strengths such as convenient location, efficient service, attention to detail, good customer service, gracious repair service, friendly employees, and ample parking, there are weaknesses such as a lack of relaxation, inconsistent quality, high prices, lack of specific services, rude staff, and discomfort. These weaknesses should be addressed by the salon to improve the overall customer experience and satisfaction.
Best TL Reviews
1st time here.
She took 14min on my pedicure didn't feel the greatest when I'm trying to go relax also burned me with the hot stones. Love that. Anyways don't recommend also a bummer since I live 3min away and I get my nails done every week. And by the way no top coat super weird and also nail already messed up. Great
Too crowded and they are so rush by time. I didn’t feel relaxing at all. The price too high with acrylic nails. I got the price very reasonable and very beautiful nails at City Nails just not far from here. I think address at 812 E Grand ave, Arroyo Grande, Ca 93420. Next to 7 eleven and It’s really yogurt store on Grand ave. The new owner Amber did my nails. 45 for fullset is total I had to pay her with almond shape and gel on top. After done she bonus manicure, trim my cuticles and massage for my hands. From the notice of Vincent and Megan I went to here. But I’m very disappointed with the service so rush and expensive at Micheal Nails. Than I called City Nails and ask the price and come to them. It was right. You don’t know if you don’t try. Highly recommend City nails if you do dipping or acrylic nails art
I went in yesterday for a pedicure with my friend- when I dropped off my friend at her house, her dog stepped on my foot and smudged my nail! I rushed back and they graciously repaired it even though they were closing.
In general they also have awesome massage chairs, good ventilation, and friendly employees!
Angela did a fantastic job with my manicure, she paid attention to details. Having gone to a different local salon for a long time I was able to appreciate good customer service she wanted to ensure I was happy with the manicure. There is ample parking.
wont go back due to rude staff asking too many personal questions and making me feel bad for not sharing her excitement over the holidays that are normally a very depressing time for me. If you enjoy the holidays that's fine, I am happy for you but please don't tell me I'm a bad person for not being able to share the enthusiasm with you. Ill be looking elsewhere to have me nails done. Thank you.
5 stars for Angie always smiling treating you like family and the service is the best out of other places I can choose to go get eyebrow wax I always come back to her
I appreciate that they moved their business outside and are wearing masks but it was uncomfortable to have my legs on a non-secured piece of furniture. After the pedicure my knees hurt so bad from trying to keep my legs straight and to not push furniture too much. It definitely wasn't relaxing. My pedicurist also wasn't very friendly to me and even ignored me at times. My nails do look good but I have to remove some stars for the discomfort and customer service.
I've been here about 3 times now and enjoyed my experience each time. They were able to take in my best friend and I 30 minutes before closing. They did a really good job and I'm quite happy with my manicure and pedicure.
Michael Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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