Modern Nails

+1 843-379-2200

professional park cross street from family dollars, 1264 Ribaut Rd suite 302, Beaufort, SC 29902 United States of America

Open Today: Closed

Quick Facts About Modern Nails

Strengths:

1. Professional and experienced staff: The comments highlight that the staff at Modern Nails are professional, skilled, and provide excellent service. They are praised for their ability to deliver exactly what the customers ask for, paying attention to detail and providing quality nail work. This demonstrates the expertise and competence of the staff, which is a significant strength for any nail salon.

2. Appointment availability: Customers appreciate the ease of making appointments and the convenience it offers. The salon is recommended for scheduling appointments to save time and ensure a smooth and efficient process. This suggests that Modern Nails prioritizes customer satisfaction by accommodating their needs and preferences.

3. Pleasant atmosphere: The salon is described as clean and inviting, providing customers with a comfortable and relaxed environment. The positive atmosphere is likely to contribute to the overall customer experience, making it an enjoyable place to get nails and toes done. This can be a key strength as it enhances customer satisfaction and loyalty.

4. Creative nail designs: Customers have praised Modern Nails for their ability to recreate nail designs exactly as shown in pictures. The hand-drawn Halloween nails are specifically mentioned as being impressive. This suggests that the salon has a talented and creative team that can cater to diverse design preferences and create unique and visually appealing nail art.

5. Competitive pricing and speed: Commenters appreciate the reasonable prices offered by Modern Nails. The quick service is also mentioned positively, indicating that customers value both the affordability and efficiency of the salon. Competitive pricing can attract a wider customer base, while fast service can cater to time-sensitive individuals.

Weaknesses:

1. Relocation and lack of foot traffic: Modern Nails recently moved to a new location due to the expiration of their lease in the Piggly Wiggly shopping center. The comments mention that the new location may not have the same level of foot traffic as before. This could potentially impact the salon's visibility and client base, leading to a decrease in new clients and overall revenue.

2. Inconsistent service quality: One negative comment suggests that a customer had a bad experience with the salon. They claimed that the staff rushed through their service and applied gel instead of dip powder, leading to dissatisfaction. While it is important to note that this is only one comment, it raises concerns about the consistency of service quality and attention to detail at Modern Nails. Such instances can lead to an overall negative impression and potential loss of customers.

3. Unreasonable prices: While the majority of comments praise the salon's pricing, one comment mentions that the prices at Modern Nails are unreasonably high. This may indicate a discrepancy in pricing perception among customers, with some considering the prices fair while others find them too expensive. It is essential for the salon to address this concern and ensure their pricing aligns with customer expectations to maintain a competitive edge.

4. Lack of open communication: The negative comment suggests that the customer did not feel comfortable raising concerns or requesting a refund, which led to dissatisfaction and disappointment. This highlights a potential weakness in the customer service aspect of Modern Nails. Clear communication and addressing customer concerns promptly can play a vital role in maintaining customer satisfaction and loyalty.

In conclusion, Modern Nails has several strengths such as professional staff, appointment availability, pleasant atmosphere, creative nail designs, competitive pricing, and efficient service. However, the salon faces weaknesses including relocation and potential decrease in foot traffic, inconsistent service quality, perceptions of unreasonable pricing, and a need for improved communication. By addressing these weaknesses and capitalizing on their strengths, Modern Nails can enhance their overall performance and customer satisfaction.

Best TL Reviews

What a great place to get your nails and toes done. It has a wife and husband team. So I highly suggest an appointment. Both of them are professional and their salon is cleaning and inviting. This is the nail salon that was in the Piggly Wiggly shopping center. Their lease was not renewed because ACE Hardware came in. So Modern Nails didn’t have much time to find a new location. They also no longer have the foot traffic the use to have. I highly recommend this nail salon for ALL OF YOUR MANICURE AND PEDICURE SERVICES.

This place is AMAZING! Lee does a great job getting my nails done every 2 weeks..she even paints my little one nails ????????! She’s super sweet and always gets me in when I call for an appointment. They take walk ins but making an appointment is just easier, it gets you in and out at lot faster!

They recently moved to a new location, the address is 1264 Ribaut Rd /suite 302 / Beaufort/ SC/ across from family dollar. (it’s only 2 minutes from the old location).

do not go here. unreasonably priced. the guy who did my nails was obviously rushing. I didn’t have the guts to ask for a refund or even say anything to the guy but I cried in my car from how bad my nails looked. I asked for dip powder and I just found out today (because I went to a different location to get my nails done) that I had a set of gel on my nails. I had no idea. I should’ve known as the process he went through didn’t look familiar but instead I convinced myself that MAYBE their shop has a different process. anyways please go somewhere else. save your time and money.

Very nice & professional! They did my nails exactly like the pictures I showed them with no problem. They didn't rush their work either even though it was well after their closing time. I will definitely be returning!

Kevin did an awesome job on my nails, and gives the best pedicure! I highly recommend this business!

Excellent service. Very pleasant atmosphere. Definitely will be returning. They lady that did my Halloween nails was on point. Everything is hand drawn and it looks amazing. Thank you Modern Nails

The prices are great and most importantly the material. They are very nice and quick also great nail work.

The guy was super sweet! Nice and fast work. I definitely will be coming back