California Nails & Spa

+1 401-727-1111

361 Dexter St, Central Falls, RI 02863 United States of America

Open Today: -

Quick Facts About California Nails & Spa

California Nails & Spa Place is a nail salon with various strengths and weaknesses, as indicated by the comments provided. By analyzing these comments, we can gain insights into what the salon excels at and where it falls short.

One of the strengths mentioned in the comments is the kindness and professionalism of the salon manager. This suggests that the staff is generally friendly and maintains a professional demeanor, creating a pleasant atmosphere for customers. Additionally, the salon is praised for its cleanliness, which is an important factor for customers looking for a hygienic environment. Cleanliness is essential in a salon to ensure the safety and well-being of customers.

Another strength highlighted in the comments is the reasonable price of the services. This indicates that California Nails & Spa Place offers competitive pricing, making their services affordable for customers. Price is often a crucial consideration for customers when choosing a nail salon, so this affordability is likely advantageous for the salon.

The comments also mention the talent and honesty of the nail technicians. This suggests that the salon is equipped with skilled professionals who are dedicated to providing quality service. The praise for their honesty indicates that the staff does not pressure customers into unnecessary services or upselling, which fosters trust between the salon and its customers. Building trust and loyalty is important for any business, and it seems that California Nails & Spa Place has managed to achieve this to some extent.

However, there are also several weaknesses mentioned in the comments. One recurring complaint is the lack of attention to detail exhibited by the technicians. Customers reported that their nails would be bumpy, uneven, or messy after receiving services. Attention to detail is crucial in nail services, as customers expect a flawless and well-executed finish. The salon should address this weakness by ensuring that their technicians pay close attention to every detail and consistently deliver high-quality work.

Another weakness mentioned is the inconsistency of prices. Customers commented that the prices seemed to change weekly, which can be frustrating for patrons seeking clarity and consistency. A business should strive to maintain transparency and clearly communicate any changes in prices or services to avoid confusion and dissatisfaction among customers.

Two comments mention negative experiences with the salon. One customer claimed that an employee added an extra $20 to their bill without proper explanation, leading to an unreasonable total cost for a simple service. Additionally, another customer reported encountering roaches in the salon, indicating a lack of cleanliness and hygiene standards. These are significant weaknesses that should be addressed promptly to ensure customer satisfaction and maintain the salon's reputation.

In summary, California Nails & Spa Place has notable strengths such as a clean environment, reasonable prices, and friendly staff. However, they have weaknesses in terms of attention to detail, inconsistency in prices, and reported issues of dishonest practices and cleanliness. Addressing these weaknesses is crucial for the salon to enhance customer satisfaction, maintain its reputation, and achieve long-term success in a competitive industry.

Best TL Reviews

I like Lisa but she had Christine cash me out and I know christine added an extra $20 on top of what Lisa told her. How is a manicure and a polish change on my feet $87? Ridiculous. When I heard Lisa say $67 which sounded more reasonable. I should have got a full set and pedicure for that price. Tired of these techs making up prices

They are very very unprofessional in more ways than one. They rush to do your nails so they can take the next client. They don’t pay attention to detail and your nails will never come out looking great. May look ok, but it’s usually bumpy, uneven or just messy. If you disagree or complain about something they did wrong they will start talking loud in their language amongst themselves and get mad at the client for questioning or their work. Their prices changed weekly. Don’t bother going here.

The salon is clean. Salon Manager is kind, nice, and very professional. Price is reasonable. Highly recommended.

Great service. Great price. Very talented nail technicians. Very clean throughout COVID-19 . Very honest staff they will do what is fast for you and your nails they will not try to upsell you on unnecessary services. I have found throughout the years that this is the best quality a nail place can have. They have definitely earned my loyalty.

There were roaches. they didn’t ask how i wanted the french tip or anything the lady just did it without even asking. awful service she was mean too.

In this place the product is not guaranteed in regular nail polish, but they don't tell you since the beginning or when you call to make the appointment. If it's possible, look for another place, you can have a better service and product with the same money.

I am so glad that I found this place, they are very friendly with customers, I’m so impressed with their service. Strongly recommend.

Never again! Asked for long stiletto shape nails, even showed her a pic of my pics of my stiletto nails to confirm! I ended up with short dull ballerina shaped nails! They put the lotion in your palm and you have to massage your own hands! Ewww never again! Also very pricey!