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Tracie's Nails

+1 334-443-0333
1177 Andrews Ave, Ozark, AL 36360 United States of America
Open Today: 08:30 AM - 05:30 PM

Quick Facts About Tracie's Nails

Tracie's Nails place has several strengths that customers have highlighted in their comments. One of the strengths mentioned is that the salon is very fast and efficient. Customers appreciate the quick service, as it allows them to get their nails done without a long wait. This is especially valuable for individuals with busy schedules or those who prefer to minimize their time spent at the salon.
Another strength of Tracie's Nails is the good price. Customers have mentioned that the prices at the salon are reasonable and affordable. This can be a significant advantage for customers who are looking for high-quality nail services at a budget-friendly cost.
The kind and friendly staff at Tracie's Nails is also mentioned as a strength. Customers appreciate the warm and welcoming atmosphere created by the employees. The friendly nature of the staff helps to create a comfortable and enjoyable experience for customers.
Tracie's Nails also appeals to customers of all ages, including children. One customer mentioned taking their 8-year-old granddaughter for a manicure and pedicure, and how it relaxed her to the point of wanting a nap. This suggests that the salon is able to cater to a diverse range of customers and provide services suitable for different age groups.
Excellent customer service is another strength of Tracie's Nails. Customers appreciate the attentive and personalized service they receive, sharing that they feel important and comfortable during their visit. The staff's ability to make customers feel welcome and valued contributes to a positive overall experience.
Furthermore, one customer specifically mentions the professionalism exhibited by the technician who did their toes. This suggests that the salon has employees who are skilled and knowledgeable in their craft, ensuring that customers receive high-quality nail services.
While Tracie's Nails has many strengths, there are also a few weaknesses mentioned in the comments. One customer had a negative experience, expressing their dissatisfaction with the service they received. They felt disrespected by the technicians and felt that their money was not respected. This highlights a potential weakness in customer service and communication skills, which can negatively affect the overall experience for customers.
Additionally, this negative experience led the customer to go elsewhere for nail services. This suggests that there may be a risk of losing customers if they have a negative experience at Tracie's Nails. Customer retention is essential for the long-term success of any business, so potential weaknesses in service quality or customer satisfaction should be addressed to ensure customer loyalty and positive word-of-mouth.
In conclusion, Tracie's Nails has several strengths that contribute to a positive customer experience. These strengths include fast and efficient service, reasonable prices, kind and friendly staff, and excellent customer service. However, there are also weaknesses, such as potential lapses in customer service and the risk of losing customers due to negative experiences. Overall, by addressing these weaknesses and building on their strengths, Tracie's Nails can continue to provide a successful and satisfying nail salon experience for their customers.


Best TL Reviews

Very fast and efficient. Good price and kind people
Just started so give me a chance to see how long these nails lasts hope for 6 weeks let's go!
Amazing i took ky 8 year old grandaughter for he kirst mani pedi it relaxed her to the point of wanting a nap my little princess
I love their great customer service. They make you feel welcome and I love to get my eyebrows arched there. People friendly and they make you feel comfortable and important. Love Tracie's Nails.
1st time there. The gentlemen that did my toes was very professional and friendly. I was in a rush so I would have gotten more service. Overall everyone was friendly and professional. I'll be back :)
My girl did the dang thing!! So happy with my set!
If I could gives these people zero stars I would! It was not super busy when I came in today the wait was not horrible however when it was my turn the tech asked me what I wanted I advised her she started filing my natural nail for prep while speaking to her coworkers I’m their native tongue then just stopped and told me to sit in another chair I said ok nicely thinking we were just moving until she started working on another lady feet! I asked what I’m assuming is the lead tech or owner nicely quietly what was going on why did she leave she of course focused on her client and said she didn’t know how to do the service which I respected honestly the next tech come super rude I was trying to explain to her what I wanted but I was explaining it to her back as if my money doesn’t spend like anyone else’s the few clients that were there saw the obvious disrespect that was being showed towards me and shook their heads in disgust, because they witness me being super patient greeting everyone including the techs upon entering the place as well as when the two techs came to me I just walked out but thankfully right down the street across from Walmart at Annie nails did an amazing job and had the best customer service! The customer service at Annie nails was so good I came in after leaving this disrespectful place only needing a full set the ended up full set the hydration pedicure with gel polish and overlay on toes and eyebrows! I spend my money where my money is respected! I’m new to ozark but I will never spend a dime in this place!
I believe the young lady that took care of me was named Destiny. She was beyond fantastic! She took incredible care of me. I had a nail that had broken, a real nail, and it was bad, and she was able to fix it and was so gentle and my nails look fabulous! This was my first time yet, and I will definitely be going here for now on!

Place Pictures

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Tracie's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 08:30 AM - 05:30 PM
Tuesday 08:30 AM - 05:30 PM
Wednesday 08:30 AM - 05:30 PM
Thursday 08:30 AM - 05:30 PM
Friday 08:30 AM - 05:30 PM
Saturday 08:30 AM - 05:30 PM
Sunday Closed

How to go there

Location