Elegant Spa & Nails

+1 505-821-1998

8000 Paseo Del Norte NE, Albuquerque, NM 87122 United States of America

Open Today: -

Quick Facts About Elegant Spa & Nails

Elegant Spa & Nails has both strengths and weaknesses based on the comments provided. Starting with the strengths, many customers mentioned the friendliness of the staff. They appreciated the warm and welcoming atmosphere created by the employees, particularly Lee(Kim) & Celine. The staff also seemed to be well-staffed and capable of handling both appointments and walk-ins efficiently.

Another strength mentioned was the quality of the delux pedicure. Multiple customers were happy with how relaxing and thorough the pedicures were. They found the service to be worth the wait and reasonably priced compared to other places they have been to. It is also worth noting that some customers mentioned that their pedicures lasted for a long time without any issues.

Additionally, some customers had positive experiences with certain nail technicians. They praised the attention to detail and the results of their manicures. In particular, Cathy was mentioned as being friendly, attentive, and providing beautiful results.

However, there are several weaknesses of Elegant Spa & Nails that are mentioned in the comments. A recurring issue brought up by different customers is the inconsistent quality of service depending on the nail technician. Some customers mentioned that their manicures or pedicures were done sloppily and lacked attention to detail. Others had issues with the language barrier, with one customer stating that their nail technician did not speak English. This made communication difficult and led to a negative experience.

Another weakness is the lack of professionalism and respect shown by some of the staff members. Multiple customers mentioned feeling disrespected, judged, or treated carelessly during their visits. One customer mentioned experiencing bleeding cuticles and when they asked for help, they were told to calm down and received an eye roll. Another customer mentioned being treated rudely and aggressively while trying to choose a nail color. It seems that the staff members may not handle certain situations well and can be judgemental and ill-mannered.

There are also concerns raised regarding the cleanliness and hygiene practices of Elegant Spa & Nails. One customer mentioned that their nail technician had holes in their gloves and was upset when asked to change them. Another customer mentioned that a product called "Gelixer" used in their service started peeling off in less than a day, suggesting a potential issue with the quality of the products or application techniques used.

Lastly, some customers mentioned feeling discriminated against based on their age or race. They felt that older customers were treated poorly compared to others and that women of color were not given the same level of respect and care.

In conclusion, Elegant Spa & Nails has strengths in terms of friendly staff, quality pedicures, and positive experiences with certain nail technicians. However, there are weaknesses in terms of inconsistent service quality, unprofessional behavior from staff members, concerns about cleanliness and hygiene, and potential discrimination. These comments provide valuable insights into the strengths and weaknesses of the establishment.

Best TL Reviews

First time here and absolutely loved the friendliness! Love the color for the dip. Unfortunately, the work done for dip services was very sloppy :( My natural nails have been filed too much on the side making my nails look deformed and lots of left over dip crusted near my cuticles.

Elegant Spa & Nails

Nice find on the Google, we will likely be back when we are through ABQ again in the future.

Lee(Kim) & Celine were lovely, as was the whole staff. They were well staffed and busy with both appointments and walk ins, so be patient, it is worth it. My hubs & I both got the delux pedicures. We were very happy with the relaxing and thorough job they did. I found it to be a better price than I have paid in other towns. 2 weeks past & they are still looking good!

It is the last time that I ever come here..

I have given this business 3 chances..

I am always treated with such disrespect for whatever reason.

Elegant spa is such a convenient place for the neighborhood area but I would rather drive further vs. having to leave with my cuticles bleeding by such repetitive careless interactions.

On a side note - As I was notifying my tech that I was bleeding, I was told to calm down and keep still.

I asked politely to be wiped with alcohol to clean the bleeding areas and in response, I received an eye roll.

I was also told very aggressively, to move my phone by the woman who was seating a new customer next to me.

What a quick way to always ruin a great mood..

Judgmental, careless and just awfully ill-mannered.

Never again…

Not for me. Wait was long . I asked to her change gloves after she was done filing off another ladies pedicure. She was upset that I asked her to do so and she even had holes in both of her gloves . She changed one glove and was very upset with me. Before she started on my nails she said ok and here you wanna fight with me more. She then later was upset that I couldn't pick a color and when I did she didn't have that one for me available. She said everything else but the one. I said ok and chose another color and she was very rude in demeanor while doing my nails. She tried to pretend to say ok thank you so much but it didn't make up for what she said or how she treated me. I later apologized to her and said I'm sorry if I was rude even though I know I wasn't and then told her I recently had an infection on my foot and I Was Just more concerned about that not happening on my hands too. She just muffled a noise to me and continued to talk her other co workers. It was only 33 plus tip which I tipped 6 dollars for even when i probably should not. I should have just left. And not tipped. They were treating all the other women

Much more respectfully than me. .

Women if you are of color or not a regular there please do not do yourself a deisservice and go. Saw multiple review of women with this same problem and issue. I thought it was an off thing and someone was having a bad day it's not, it's how they treat people daily.

I’ve had two manicures here and the attention they spent to the details is the best I’ve had. Highly recommend!

Worst manicure and pedicure I have ever had. I was pushed around. She did not speak English. There were plenty of customers, but it seemed the older customers like myself were treated poorly. I’ll will NOT be back.

I am not here to complain, but not for me.

Depends on the nailist, it will show different results. Or i think the quality of their product is just not great.

Using "Gelixer(?)", the name of the product is never recommended in general. It started peel off in less than a day.

I did this powder and gel set less than a week ago. Loved the color. But look at how it is looks right now. It is been only LESS THAN A WEEK....

I do not work for carpenter, or mechanic. Why the nail needs to start cracking and bubbling.

I don't think i would like to go back.

They did an amazing job! Cathy was my nail tech and she was friendly, didn't make me feel rushed, and the results were beautiful. I'll definitely be back!