Quick Facts About Dogromat
Dogromat place has several strengths based on the comments provided. Firstly, customers appreciate the convenience and flexibility of the services offered. One comment mentions that they usually prefer the self-wash option, but when they didn't have time, the grooming service was available with short notice. This shows that Dogromat is able to accommodate different grooming needs and provide quick service. Additionally, the spacious interior and dedicated parking lot are mentioned as positive aspects of the place, making it easy for customers to access and feel comfortable.
Another strength of Dogromat is the quality of their grooming services. Customers commend the groomers for their skills and attention to detail. One comment specifically praises the groomer for doing an incredible job with a sanitary trim, deshedding, and leaving the dog's fur looking whiter than ever. Another comment mentions that the dog always gets a great haircut at Dogromat. These positive experiences highlight the expertise and proficiency of the groomers in delivering high-quality results.
The customer service at Dogromat is also highly valued by customers. Multiple comments mention the caring and attentive nature of the staff. One comment highlights the fact that the owners are hands-on and genuinely care for the pets. They go above and beyond by recommending treats and notifying customers when new products come in stock. Another comment specifically acknowledges a groomer named Louis for being good with challenging dogs, helping them adapt to the grooming process. These personalized interactions and genuine care contribute to a positive customer experience.
Furthermore, the affordability of Dogromat's services is mentioned as a strength. The comment that states, "If I could give a higher rating I would especially because their prices are great," indicates that customers feel they are getting good value for their money. Another comment mentions that the prices remained the same despite the move to a new location, which is seen as a positive aspect. The combination of quality services and reasonable prices makes Dogromat an attractive option for pet owners.
On the other hand, there are a few potential weaknesses or areas for improvement that can be inferred from the comments. Firstly, one comment mentions that the new location on Lincoln Blvd is not very convenient. While they express willingness to give it a try, the inconvenience of the new location may deter some customers who are looking for convenience and accessibility.
Another potential weakness is the lack of information provided about the self-wash aspect of Dogromat. While there are positive comments about the self-wash being easier than a tub at home and having adjustable water pressure, it would be helpful to have more details about the facilities and amenities available for self-washing. This information would enable potential customers to make more informed decisions about the self-wash service.
Additionally, one comment mentions that they received a text about the move to the new location. This suggests that the communication regarding the relocation may not have been effectively conveyed to all customers. It would be beneficial for Dogromat to ensure clear communication channels to inform customers about changes and updates regarding the business.
In conclusion, Dogromat place has several strengths that make it a popular choice among customers. The convenience and flexibility of their services, the high-quality grooming results, the excellent customer service, and the affordability of their prices are all mentioned as positive aspects. However, potential weaknesses can be identified in terms of the inconvenience of the new location, the lack of detailed information about the self-wash service, and the need for improved communication regarding changes and updates. Overall, Dogromat appears to be a well-regarded establishment that offers a range of services for pet owners.
Best TL Reviews
Love this place! I usually take my pup in for the self wash since I don’t mind doing it and love spending that time to get him used to baths more but I didn’t have time to do that today. I ended up taking him in for grooming since he played in mud a few days ago and they took him in without much notice. Took about two hours and when I got him back he looks like a brand new dog. They did an incredible job with the sanitary trim, the deshed, and left his fur looking whiter than ever. This is my new favorite place to take him. His last groomer ended up telling me he could no longer work on him because he was “too big”. Dogromat and staff took him in pretty late notice especially considering how massive he is (Saint Bernard) and did a killer job. If I could give a higher rating I would especially because their prices are great. 11/10 would recommend!
Edit 01/23/22: we went to the new location on Lincoln Blvd today. It’s beautiful and spacious. And the individual enclosed bath stalls are still there, which one if the reason we go to the Dogromat. The staff is always helpful and friendly. Congratulations on the new location!
I’ve only used the self-wash, but everything has always been great. They have shampoo options to choose from, plenty of large, soft towels, a wash cloth. I love the individual fenced areas. My dog is not a fan of baths so even if she manages to jump out, she’ll be contained. But I’ve received a text this week they were moving to Lincoln blvd. not very convenient but we’ll give it a try.
local small business with a spacious interior! truly a one-stop shop for all routine pet needs, daycare, grooming, self-wash, and foods/snacks. Mr.Darcy has been coming here since he was a young puppy, and just dashes into the store once we are parked every time. Having a dedicated parking lot is such a nice bonus being in LA!
New location on Lincoln is bigger and more modern. Prices stayed the same too. My dog always gets a great haircut here.
Dogromat is a place where you feel like home. The owners are hands on and really care for your pet. My dog Bijou is sometimes challenging and doesn’t like groomers. This is the only place I am able to take her in LA. Each time I take her there, she seems to become better at adapting to getting groomed thanks to her groomer Louis. Marisol is also awesome too is good with cats. The owners always shares new treats to try with Bijou, and will even give me a call to let me know when a product comes in stock. This is a place where they truly care about both the pets and their human.
They relocated to a new spot and went all out. I believe they are also adding a day care soon.
Would highly recommend!
Loved it. The bath has a wood bottom and much more comfortable for my dog to stand. The dryer is great because it is powerful but not so much that he wanted to jump down. I did the self wash and it was so much easier than a tub at home. Also loved that the nozzle for the bath is adjustable. Great water pressure nut still gentle.
They fit my dog in last minute on a Saturday! It was his first time getting a cut and they were so gentle and kind with him. It was only $70 for a bath/cut/nail trim/ear clean...heck of a deal. Beautiful space, will be my go-to spot.
Very happy with this place, loved how the groomer did my pup's hair..
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Dogromat Info
Amenities
From the business
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Identifies as Black-owned
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
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