Quick Facts About Brothaz Barber Shop
Strengths:
1. The grandson gets his haircuts here and is always satisfied. This suggests that the barbershop consistently delivers good haircuts and meets the expectations of its customers.
2. The comment about the shop having "top of the line SKILLZ" indicates that the barbers have a high level of skill and expertise. This is a valuable strength as it shows that the barbers have the ability to create quality haircuts.
3. The comment mentioning the availability of a barber with excellent service even for last-minute bookings highlights the convenience and responsiveness of the barbershop. This can be a strong advantage as it accommodates customers who may need immediate or unplanned haircuts.
4. The barbershop uses a solid app for appointment management, which enables timely and efficient service. This technological advantage can streamline the booking process for customers and enhance their overall experience.
5. The comment indicating that the barbershop offers old school cuts with attention to detail is a unique selling point. The ability to cater to customers who prefer traditional hairstyles and meticulous styling can attract a niche market and set the barbershop apart from competitors.
6. The positive feedback about a specific barber, such as Rob and Donel, demonstrates that the barbershop has talented individuals who are capable of delivering excellent results. This strengthens the reputation of the shop and establishes trust and loyalty among customers.
Weaknesses:
1. The negative review mentioning rude and unprofessional behavior suggests a lack of customer service and professionalism within the barbershop. This can have a significant impact on the reputation of the business and may deter potential customers from choosing their services.
2. The comment about the barber being consistently late for appointments reflects a lack of punctuality and organization. This can be frustrating for customers who value their time and expect to be served promptly. It may also lead to scheduling conflicts and unmet expectations.
3. The negative experience described by one customer highlights a lack of response or assistance when inquiring about other available barbers. This indicates poor communication and a failure to address customer needs.
4. The negative review mentions feeling like their time was wasted at the barbershop. This suggests inefficiency and a lack of consideration for customer satisfaction. If this issue persists, it can lead to negative word-of-mouth and a loss of customers.
5. The negative comment suggests that the barbershop may lack engagement and enthusiasm. This can create an uninspiring atmosphere for customers and may affect the overall experience.
In conclusion, Brothaz Barber Shop has several strengths, including consistent customer satisfaction, skilled barbers, responsive service, appointment management technology, attention to detail, and talented individuals. However, there are also weaknesses, such as rudeness and unprofessional behavior, lateness for appointments, lack of assistance, inefficiency, and lack of engagement. Addressing these weaknesses and reinforcing their strengths can help the barbershop improve its overall service and reputation.
Best TL Reviews
The grandson gets his haircuts here. He's always satisfied. ????
This was the worst barber experience ever! I scheduled a 1 pm appointment. When I entered the shop, everyone looked at me without a greeting. After inquiring about who my barber was, the other barbers laughed and stated he is typically about an hour late. I inquired if anyone else could assist me being that I'm new to the area. No one answered. I called my ride and stood outside from the treatment I received in this shop! They were rude. And I will never step foot in there again. Nor would I recommend this place unless you plan on having your time wasted.
I called Royals around the corner. They got me in, and it was one of the best cuts I've had in 38 years of living. The young people were polite and professional. The only way I could show my appreciation was via tip. They deserved.
Only use Brothaz if you want people that think it is ok to be unengaged and seriously non professional!!
The barber Rob that cut my son's hair was the truth! We had to wait a while but it was worth the wait. He got him in and out with not one problem, very professional and good with kid's. Will be booking with him from now on.
Nice friendly shop...I've been a patron for years. Top of the line SKILLZ????????
Called last minute and a barber was available with excellent service!
I got chopped up by Donel and he I can't complain about a thing. I drove from Fort dodge because I heard of how great the shop was with great attention to detail. D did a great job and I plan on making the drive apart of my 2week routine. Quality is worth it.
I just moved to Waterloo not many months ago. I've been looking for a Barber shop that offers old school cuts with attention to detail. I found it. The guys were friendly. They had a few TVs to watch some sports while your hair was cut. Donell did my cut. He was very detailed and took his time to do a great job. I'll definitely be going back!
Good barbers, experienced and timely service using solid app for appointment management. This is a real barber shop doing excellent fades
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Brothaz Barber Shop Info
Amenities
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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