Quick Facts About Camano Nail & Spa
Camano Nail & Spa has received both positive and negative feedback from its customers, which can help us evaluate its strengths and weaknesses. In order to provide a comprehensive analysis, let's examine the comments in detail:
Positive Comments:
1. Update! They have called to fix my polish and have apologized for the long wait today!. I am very impressed and will definitely be returning.
- This comment highlights the salon's responsiveness and willingness to rectify any issues. Their willingness to fix the customer's polish and apologize for the long wait shows a commitment to customer satisfaction.
- Strength: Good customer service and willingness to rectify mistakes.
2. I love this nail salon!!! They do an amazing job every time on my manicure. Always fit me in for appointments when it's convenient for me. Sweet ladies, too!!
- This comment praises the salon for consistently providing quality manicures. The availability of convenient appointment times and the friendly staff contribute to the positive customer experience.
- Strength: Consistent quality service and flexibility in scheduling appointments.
3. They did a great job on mine & my daughters nails. We were very happy with our mani/pedi & cute designs! Very friendly, fast & good service! Thank you!
- The customer expresses satisfaction with the nail services received, mentioning that the designs were cute and their nails were well done. The friendly and fast service is also appreciated.
- Strength: Good nail services, cute designs, and efficient service.
4. Got a fill today and she did absolutely amazing! They look just like the picture and I love them! I had an appointment at 6:30 and they started about 6:55 and I was out by 7:30!
- The customer is pleased with the results of their fill treatment, mentioning that it matched the picture they provided. The timely service, with the appointment being honored and a reasonable duration, is also noted positively.
- Strength: Accurate nail treatments and punctual service.
5. As an older person, it is important to have healthy toes. We are so pleased to be able to drive a short distance and consistently be cared for by these ladies.
- This comment suggests that the salon caters well to older customers who prioritize foot health. The convenience of a short drive and consistent care is appreciated.
- Strength: Good foot care for older customers and convenient location.
6. Very well done, thank you very much for the beauty.
- This short comment expresses gratitude and satisfaction with the overall service provided.
- Strength: General satisfaction and appreciation.
Negative Comments:
1. Although I have always had pretty good results, they are horrible at communicating. I called to ask a good time to come. They said now was fine. I was there for 2 hours just for a pedi with regular polish. I feel like they forgot about me after the pedicure and first coat of polish. It took them an hour to apply just 2 coats of polish without a top coat. When I asked how much longer it would be after waiting 30 minutes without any more coats, she said you're done... When I got home, it was already smudged.
- The customer criticizes the salon's communication, mentioning that the staff forgot about them during the treatment and took a long time to apply the polish. Additionally, their dissatisfaction with the lack of a top coat and the resulting smudging is mentioned.
- Weakness: Poor communication, slow service, and lack of attention to detail.
2. I don't usually do negative reviews unless I feel like I have to. Avoid list. Compared to pedicures in Vancouver and Yakima, hard no. Visually, no. Color selection, meh. Massage, water, chair massage, actually superior! Service, rude AF! And to top it off, an ingrown toenail as a result, which never happened before because I always trim properly.
- This comment provides a comprehensive critique of the salon, mentioning several factors. While the massage, water, and chair massage are praised, the overall service is described as rude, and the color selection and visual aesthetics are deemed unsatisfactory. The customer also mentions experiencing an ingrown toenail, attributing it to the salon's negligence.
- Weakness: Rude service, limited color selection, visual aesthetics, and potential negligence in foot care.
After analyzing the comments, it is clear that Camano Nail & Spa has both strengths and weaknesses. The strengths include good customer service, responsiveness, quality nail services, flexibility in scheduling appointments, efficient service, foot care for older customers, and a convenient location. However, the weaknesses include poor communication, slow service, lack of attention to detail, potential rudeness, limited color selection, and potential negligence in foot care. To address these weaknesses, the salon should focus on improving communication with clients, reducing waiting times, paying attention to details like applying top coats, and ensuring friendly and professional service. Additionally, expanding the color selection and reviewing foot care practices could enhance overall customer satisfaction. With these improvements, Camano Nail & Spa can provide a better experience for its customers.
Best TL Reviews
Update! They have called to fix my polish and have apologized for the long wait today!. I am very impressed and will definitely be returning.
Although I have always had pretty good results they are horrible at communicating. I called to ask a good time to come. They said now was fine. I was there for 2 hours just for a pedi with regular polish. I feel like they forgot about me after the pedicure and first coat of polish. It look them an hour just for 2 coats of polish no top coat. I asked how much longer it would be after waiting 30 minutes without any more coats and she said your done.... when I got home and it was already smudged. I have been there before and never had a problem with the polish smudging. I have also never been there for 2 hours unless I am also getting a mani.
I love this nail salon!!! They do an amazing job every time on my manicure. Always fit me in for appointments when it's convenient for me. Sweet ladies, too!!
They did a great job on mine & my daughters nails. We were very happy with our mani/pedi & cute designs! Very friendly, fast & good service! Thank you!
Got a fill today and she did absolutely amazing! They look just like the picture and I love them! I had am appointment at 6:30 and they started about 6:55 and I was out by 7:30!
As an older person it is important to have healthy toes. We are so pleased to be able to drive a short distance and consistently be cared for by these ladies.
very well done, thank you very much for the beauty.
I'm on the island for a girls weekend and we were able to snag four appointments at the last minute. It turned out to be one of the best pedicures I've ever had. My technician was kind and gave a wonderful leg/foot massage. As a nice bonus, the massage chairs were extra strong. They follow good cleanliness practices with the tools/tubs/etc.
I don’t usually do negative reviews unless I feel like I have to. Avoid list. Compared to pedicures in Vancouver and Yakima, hard no. Visually, no. Color selection, meh. Massage, water, chair massage, actually superior! Service, rude AF! And to top it off, ingrown toenail as a result, which never happened before because I always trim properly.
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Camano Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
|---|---|
| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
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