Quick Facts About USA Nails
USA Nails place has a mix of strengths and weaknesses based on the comments provided.
Strengths:
1. Excellent service: Many customers have praised the salon for its exceptional service. They mention that the staff is efficient, friendly, and accommodating. The salon was able to handle a group of 7 people efficiently, and the customers appreciated the efforts made by the staff to ensure they were ready for a special occasion like a wedding.
2. Long-lasting results: One customer mentioned that their nails lasted over two weeks and still looked beautiful. This indicates that the salon provides high-quality work and uses products that have good longevity.
3. Good customer loyalty: A long-time customer mentioned that they have been going to the salon for over 20 years and were impressed by the warm and friendly atmosphere. The fact that every person in the salon knows and loves this customer indicates that the salon has built a loyal customer base.
4. Skilled technicians: Some customers mentioned that the salon does decent work, and there have been positive reviews on the quality of pedicures and manicures. This indicates that the technicians are skilled and capable of delivering satisfactory results.
5. Welcoming environment: Several customers praised the salon for its friendly and welcoming atmosphere. This is an important aspect for many customers as it adds to their overall experience and makes them feel comfortable during their visit.
Weaknesses:
1. Issues with management and staff changes: One customer mentioned that since the salon underwent new management, they have experienced issues with the quality of work and broken nails soon after the appointment. This suggests that there may have been some inconsistency in the quality of service due to changes in management and staff.
2. Long wait times: A customer mentioned that despite having an appointment, they had to wait for an hour or even be asked to come back the next day. This indicates that the salon may struggle with managing their appointments effectively, leading to inconveniences for the customers.
3. Hygiene concerns: One customer mentioned that the salon appeared to be dirty and suggested a deep cleaning. This raises concerns about the overall cleanliness and hygiene standards of the salon. Maintaining a clean and hygienic environment is crucial for any nail salon.
4. Price increase fear: A customer expressed concern that if too many people know about the salon, the prices may go up or it may become difficult to get an appointment. This suggests a lack of confidence in the salon's ability to handle increased demand without compromising on price or availability.
In conclusion, USA Nails place has strengths in terms of excellent service, long-lasting results, good customer loyalty, skilled technicians, and a welcoming environment. However, there are weaknesses related to management and staff changes, long wait times, hygiene concerns, and fears of potential price increases. Addressing these weaknesses can help the salon improve its overall customer experience and reputation.
Best TL Reviews
I've been going here for years and will always recommend it. For the last 6 months I have been trying different styles and in September I had a version of this done and new instantly this style would be my wedding set. They got myself and 6 others done quickly yet efficiently. I can't thank Lucy and her crew enough for staying a little late to make sure we were all wedding ready from brows to nails. It's now a little over 2 weeks and my nails still look beautiful for the holidays.
Thanks Again ❤️
I do not want to tell to many people about my favorite nail salon. The prices may go up or I might having a hard time getting in.???? I have been going here for over 20+ years. Great place. I took my husband recently and treated him to a pedicure. When we left he said every person in there hugged, they love you. I said well of course or I would not go there.????
I have been going to the nail salon for nine years. The last three times I’ve had to go in two times because nails broke within one week under new management. I wasn’t spoken to the entire time my nails are being fixed and the energy was terrible. This morning I am leaving the country I picked up my suitcase I asked her to fix the other nails that had not broken yet she told me no and this happened. I know my nails I knew I needed them finished I shouldn’t have let her tell me now I will never go back there after nine years Miss Kim we miss you
My reviews are on the service. I’ve spent 4 hours in this place just for full-in and polish change. Even with an appointment, you have to come back in an hour. Or come back tomorrow, when they’ve given you a specific time to come.
They do decent work, however you can’t plan your day to be in a nail salon 3-4 hrs plus.
I have been coming here since I was 17 but not any longer ever since Kim and now Kenny left the work is trash my nails started lifting and one has come off in less that a week 110 dollars for trash
Good job on Pedi but the place was pretty dirty... Could use some deep cleaning.
Love coming here. Everyone is so nice and welcoming. I’ve been coming here for almost a year now and they never disappoint. Pictures are a month apart! :)
I take my father in law who is 92 there to get his nails trimmed by Wendy..she + her staff are very nice to him
Place Pictures
USA Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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