Quick Facts About Sassy Nails
Sassy Nails Place: Strengths and Weaknesses
Sassy Nails Place offers a range of services including pedicures, nail designs, and dip powder nails. The comments provided give us insights into the strengths and weaknesses of the salon. It is important to consider both positive and negative aspects to get a comprehensive understanding of the business.
Strengths:
1. Quality Work: Several comments highlight the great job done by the nail technicians at Sassy Nails Place. They take their time and ensure that cuticles are well taken care of. This indicates a focus on providing high-quality services that meet customer expectations.
2. Friendly Staff: Multiple customers appreciate the friendly and easy-to-talk-to nature of the staff at Sassy Nails Place. Building a positive rapport with customers not only enhances the overall experience but also encourages repeat visits and positive word-of-mouth recommendations.
3. Experienced Technicians: Customers specifically mention the expertise of certain nail artists, such as Jenny, Zula, and Zion. Their skills and ability to deliver excellent results contribute to the salon's reputation and customer satisfaction.
4. Customization: The salon demonstrates flexibility in accommodating customer preferences and requests. One customer mentioned that the technician was willing to do nail designs based on a picture they provided. This level of customization can be a significant draw for customers who want unique and personalized nail art.
5. Positive Experience for Newbies: A first-time pedicure customer who had concerns about having a distorted foot/toe due to an injury from several decades ago had a positive experience at Sassy Nails Place. This suggests that the salon is welcoming and able to cater to customers with specific needs or concerns.
6. Range of Services: Sassy Nails Place offers various services, including dip powder nails and volcano pedicures. The availability of a variety of treatments gives customers options and enables them to choose the services that best suit their preferences.
7. Relaxing Environment: A customer who tried the volcano pedicure describes it as amazing and super relaxing. This indicates that Sassy Nails Place provides a calming and enjoyable environment for customers to unwind during their treatments.
Weaknesses:
1. Inconsistent Service: A particularly negative comment details a terrible experience with a nail artist who demonstrated poor skills, laughed at mistakes, and failed to deliver the desired results. This highlights a significant weakness in terms of inconsistent service quality, which can be detrimental to a salon's reputation.
2. Glue and Lumpy Nails: Another negative comment points out issues with glue getting everywhere, leaving nails lumpy and translucent, and visible chunks of glue under the acrylic nails. This suggests a lack of attention to detail and poor execution by the nail artist, resulting in unsatisfactory results for the customer.
3. Communication Gaps: In the same negative comment, the customer mentioned that the nail artist used colors that were not chosen by the customer, indicating a lack of effective communication or misunderstanding between the customer and the technician. Such communication gaps can lead to dissatisfaction and a mismatch between customer expectations and the final results.
4. Pricing: One customer expressed dissatisfaction with the price they paid for their services, considering it ridiculous. While the comment does not provide specific details about the pricing structure, it suggests that some customers may find the services at Sassy Nails Place overpriced.
5. Lack of Attention to Customer Comfort: A customer commented on a previous bad experience at another salon where they hurt their fingers during a nail treatment. While the comment mentioned that the technician at Sassy Nails Place took extra care, it suggests that attention to customer comfort and safety may not be consistently prioritized.
In summary, Sassy Nails Place has strengths in terms of providing quality work, having friendly staff, and offering a range of services. However, there are weaknesses related to inconsistent service quality, lack of attention to detail, communication gaps, pricing issues, and potential lapses in customer comfort. It is important for the salon to address and improve these weaknesses to ensure overall customer satisfaction and retain a positive reputation in the industry.
Best TL Reviews
Today I went and got a pedicure with Jenny. She did such a good job! She took her time and made sure all my cuticles where cut back good. Also, very friendly and easy to talk to. Would recommend for anyone to come get their nails done here!
I highly recommend Sassy nails. I have tried a few other local nail salons and this place is the best. Super friendly staff and they take their time! Reasonable prices and excellent quality work. Especially, Zula is the best. She’s been taking care of my special days with her great work. This time, I am going to Tampa FL, she made my nails vibe exactly where I am going. Thank you dear.
I asked the nail artist if she could do designs on my nails and showed her a picture. She said yes. I asked for a pink color as the base coat. When doing my nails, the first problem was that she got glue everywhere. She got tons under my nails, and got it all over herself. She kept my nails clear rather than doing the pink that i asked for, and you could see the chunks of glue under my nails through the acrylic. The lady laughed while doing the designs on my nails. One of the designs was fire, and she laughed as she told me she needed to practice it more. She redid my nail probably 10 times and it still looked awful. She then laughed as she did the smiley faces on my nails and said they looked funny. She made me pick all of the colors to use on my nails, then used her own colors on the designs. I didnt pick red for example but she used red. The paint was transparent in some places. My nails are crooked and she filed them too short on the sides so they hurt. When i left, she told me if i didnt like my nails i could repaint them at home, which i did, and i did much better than her. I paid 65 dollars plus a tip because im nice. Ridiculous price. Horrible service and nails. I wont be back. As per the comment below from the business, they're lying. My friend was with me and witnessed this all, she can attest to it as well. The nail artist said and did all of the things I posted and more.
Never had a pedicure before. One of my feet/toes is a bit distorted from an injury that I got in 1961 running over it with a lawn mower. I was kind of nervous about getting a pedicure with the injury I had. It ended up perfect she did a great job and I will be going back again.
I love this nail salon. Granted, I have only been twice, but I will continue to go back. I have gotten my nails done here as a walk-in (the first time) and by appointment (the second time). Highly recommend the technician Zion, but I am sure all of their technicians do a fantastic job.
I had my nails done at a place previously where they were so rough with me, I left the salon with seven bleeding fingers. I told Zion about this encounter, and she took extra care in making sure that she was gentle and the polish from the last salon was removed adeptly. I love everyone at Sassy Nails and recommend them whenever someone compliments me on my nails.
I did a search for best dip nails in Louisville and this salon came up. I stopped by one afternoon with no appointment and they were able to squeeze me in. My nails are very short and had damage from previous gels. The guy said it was no problem and made my nails look great! He didn't try to pressure me to do a length i wasn't comfortable with and said he could do whatever I wanted. This is a small gesture but it's something I've never experienced at other salons. Everyone was so friendly. I'm usually very quiet at salons and not very talkative. This was the first time I talked to the technician the whole time. Although it was my first time it was like I was a long time customer. This was my first time using dip powder and they had a TON of colors to close from. I'll definitely be back!!!
Worse nails ever. Glue all under my nails. Nails are lumpy you can see right threw the color. Will not recommend this place
Great environment! I got the volcano pedi and it was amazinggggg. Super relaxing and for a good price.
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Sassy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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