Franks Barber & Beauty Shop

+1 909-879-0494

315 W Foothill Blvd, Rialto, CA 92376 United States of America

Open Today: -

Quick Facts About Franks Barber & Beauty Shop

Franks Barber & Beauty Shop seems to have a mix of strengths and weaknesses based on the comments provided. Let's explore them in more detail.

Strengths: 1. Wide range of services: Franks Barber & Beauty Shop offers various services such as braids for both men and women, haircuts for boys, and other hair services. This diversity in services can attract a diverse clientele and cater to different customer needs.

2. Good customer service: Several comments mentioned that the people at Franks Barber & Beauty Shop were nice and provided great service. This indicates that the staff members are friendly and attentive to their customers' needs, which contributes to a positive experience.

3. Talented stylists: Customers have praised the skill and expertise of the stylists at Franks Barber & Beauty Shop. The fade haircut performed on one customer's sons was described as perfect, indicating that the stylists have the ability to deliver quality results.

4. Flexibility with payments: One customer shared an experience where they forgot their wallet, but the staff at Franks Barber & Beauty Shop were understanding and allowed them to come back and pay later. This demonstrates a level of flexibility and kindness from the establishment.

Weaknesses: 1. Time management issues: One customer complained that their haircut was not completed because the stylist claimed to be out of time. This can be seen as a major weakness, as it shows a lack of proper scheduling or communication skills. Customers rely on their scheduled appointments to be properly accommodated, and being turned away halfway through a service is highly unprofessional.

2. Inconsistent pricing: Another customer mentioned that they were overcharged for a haircut, specifically due to the length of their hair. However, this contradicts a previous statement from a different customer who said that the same price is charged regardless of the work done. Inconsistent pricing can confuse customers and make them feel like they're being taken advantage of, leading to a loss of trust and potential repeat customers.

3. Inaccurate business hours: One customer mentioned that they arrived before the posted closing time of 7 pm but were turned away, as the shop had already closed. Inconsistent business hours can be frustrating for customers who rely on the posted opening and closing times. It is important for businesses to stick to their advertised hours to avoid frustrating their customers and losing potential business.

4. Overcharging: Overcharging customers for services can leave a negative impression and deter them from returning in the future. The customer who faced this issue expressed their dissatisfaction and vowed never to return. It's crucial for businesses to be transparent and consistent with their pricing to ensure customer satisfaction and loyalty.

In conclusion, Franks Barber & Beauty Shop has a range of strengths, such as offering a variety of services, providing good customer service, and having talented stylists. However, there are also some weaknesses, including time management issues, inconsistent pricing, inaccurate business hours, and overcharging. Addressing these weaknesses can help Franks Barber & Beauty Shop improve their overall customer experience and increase repeat business.

Best TL Reviews

Hi my name is Rosy I do braids on men and woman. Please come see me at Franks Barber Shop in Rialto

I called to get a full haircut as a walk-in. I was desperate for a cut since I had a flight that same day. Had good attitude, but a serious issue is that halfway through the cut she said she’s out of time and pretty much kicked me out, never seen this ever happen in my life.

Good costumer service. Boys loved their hair cuts.

Ofrezco mi trabajo en este establecimiento!

Si buscas un buen corte y una buena atención!! Estoy a sus órdenes Instagram @eriikako FB erik Ornelas

The people were nice, but when I took my sin to get a hair cut the lady over charged me. He had hair to his shoulders and he wanted a medium/ short hair cut. She did if pretty fast, when she was done she told me " next time it will be $10" I asked what about this time? She said since it was long hair that she was going to charge $18. This was after I heard her tell another customer that asked if cutting the tips of her hair was the same price. She told that customer I doesn't matter the work they do it's the same price. I told her I would never go back again. You can get haircuts anywhere. Overcharging doesn't get repeat customers. Go somewhere else.

The ladys are awsome. Very patient ???? great service truly recommended the fade they did on my sons was prefect.

They are nice. However the door says they are open till 7pm. I came in at 540 and ty bey said they are already closed. I go here all the time, this is not the first time this has happened. Last time I will go to Frank's. Closing early and turning away business is not how you get repeat customers.

Great place to get my hair done! I forgot my wallet to pay and they were kind and understanding enough to let me come back and pay them without having to leave my purse or ID. Very great service.