Pretty Pink Nails

+1 904-423-0534

14054 Beach Blvd Ste-7, Jacksonville, FL 32250 United States of America

Open Today: -

Quick Facts About Pretty Pink Nails

Pretty Pink Nails has a mix of strengths and weaknesses, as identified by the comments provided. The strengths include friendly and kind staff, good customer service, and skillful nail technicians. On the other hand, the weaknesses include issues with the quality of services provided, lack of attention to detail, high prices for services, outdated facilities, and unsanitary practices.

Starting with the strengths, several comments mention that the staff at Pretty Pink Nails are friendly, open, and easy to talk to. This creates a relaxed and comfortable atmosphere for customers, especially for those who may be shy or introverted. The nail technicians are also praised for their skills and ability to give customers the exact results they want. This is important as it shows that the salon has competent professionals who can deliver on customer expectations.

Moving on to the weaknesses, one major issue highlighted in the comments is the poor quality of the services provided. Customers complain about nails falling off shortly after getting them done, chipped gel polish, and inadequate coverage of the nails. This indicates a lack of attention to detail and the use of subpar materials. These issues could be damaging to the salon's reputation and result in unhappy customers who may not return or recommend the salon to others.

Another weakness is the high prices charged by Pretty Pink Nails. One comment mentions being charged $26 for just a gel polish application without any additional services. This is seen as excessive by the customer, especially considering that they did not receive any cuticle work or massage. High prices can deter potential customers from choosing Pretty Pink Nails, especially when they can find similar services at lower prices elsewhere.

The comments also mention other weaknesses such as outdated facilities and equipment, particularly the non-working massage chairs. Customers expect a comfortable and modern environment when they visit a nail salon, and the lack of functional massage chairs can be disappointing. Additionally, another comment suggests that the salon may be understaffed, leading to the need to turn away customers. This can result in longer wait times and inconvenience for customers who are seeking services.

Furthermore, some comments highlight issues with the cleanliness and hygiene practices at Pretty Pink Nails. Mention is made of a nail technician not wearing shoes or a mask and not properly cleaning the station before starting. This raises concerns about the salon's adherence to health and safety standards. Customers expect a clean and sanitary environment when getting their nails done, and any lapses in this aspect can greatly impact the reputation and trustworthiness of the salon.

In conclusion, Pretty Pink Nails has both strengths and weaknesses. The strengths lie in the friendly and kind staff, good customer service, and skillful nail technicians. However, the weaknesses include issues with the quality of services, high prices, outdated facilities, and potential sanitation issues. These weaknesses should be identified and addressed by the salon to ensure customer satisfaction and loyalty.

Best TL Reviews

I got my nails done a week ago and 6 of them have fallen off since then. My gel polish on my toes was chipped within seconds of walking out the door.

My nails also weren't covered all the way so half my nail didn't even have the gel polish ect.

My pedicure was also terrible.

Paid for the longer massages ect and it didn't even equal out to 10 mins. And the lady moved my feet in a way that causes a leg cramp so badly I couldnt hardly walk the next day.

When I left from there I knew I wouldn't be back but I didn't know it was this bad.

I've glued back on my nails that have fallen off more times than I can count.

This was my first time here and definitely my last.

I paid way to much money here to be this disappointed.

My sister got hers done as well.

And her toes. She wasnt even doing to do her nails bc the color selection was so limited but sis anyways bc we had time that day.

Toes were smudged bc she was rushed out and told they were dry, and then her hair was getting caught in her nails before we even made it to dinner that night.

She went somewhere the next day to get them fixed the best someone could do.

Absolutely a waste of money to go here.

The lady who does the nails is kind (not so much for the other two)

But this was insane. I've never had this happen before and I've done my nails for 20plus years.

I guess this is why they were empty basically when everyone else in the area was slam packed.

Also the massage chairs didn't work!

The girls who work here are so friendly and super nice. I’ll be honest I’ve been to a few nail places and I tend to be kinda quiet and shy And so I feel awkward getting my nails done, but the girls here are so open and friendly and so easy to talk to, I was so relaxed throughout the entire experience which made me feel more comfortable. And of course the nail tech did a fabulous job on my nails, give me exactly what I wanted, and I know I can be kind of particular LOL

Really enjoyed my experience here will definitely be back for a future work on my nails

They are great as far as service manicure nail great, pedicure amazing, no message with rockstar package. But upgrades needed message chair, old payment options old, and turn away customs due to under staffing.

I went in as a walk-in and got started right away, which was a plus. It was also dead. I just wanted to get gel polish put on because I was pressed for time and it’s usually cheaper than doing a full manicure. Just to paint my nails with gel polish I was charged $26. My final nails look pretty good, but the only thing she did was paint my nails. No cuticle work, no massage, nothing extra at all... $26. Decent quality but WAY too expensive for what you get. Should have checked reviews before going in.

Where do I began, I've been a client of pretty pink nails for 10 years. Absolutely love all three ladies. Sarah and Cindy has been doing my nails four this long.. Awesome, amazing job. , don't know what I would do without them. Great pricing plenty of nail polish to choose from. I would highly recommend Pretty Pink Nails

I just visited your salon today and I was horrified. The lady I saw wasn’t wearing shoes or a mask she didn’t clean her station before she started. She didn’t cut or file my nails until AFTER she painted my nails, she didn’t let my nails sit in the dryer long enough before she moved it. She BLAMED me for bumping my nail after she moved the dryer she didn’t fix it. The “exfoliating Hand wash” was foot scrub that a lady gave me from a pedicure station. She took my card to swipe it and signed my name for me. This was terrible customer service. I will definitely not be back

$28 for a hot stone pedicure? Can't beat it! The ladies working here were so nice and funny. I will definitely be coming back regularly.

Theyyyyy are awesome!!! I used to go to a lot of others nail places and I was never satisfied with the outcome, but pretty pink nails always do a great job and I'm always happy ???? I definitely recommend this place!!! The ladies are so sweet and nice as well. ♥️