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Queen Nails

+1 412-461-6999
Kennywood Shops, 1330 Hoffman Blvd, West Mifflin, PA 15122 United States of America
Open Today: Closed

Quick Facts About Queen Nails

Queen Nails place has received a mix of positive and negative feedback. Now, let's analyze the strengths and weaknesses of this nail salon based on the comments provided.
One of the major strengths of Queen Nails place is the quality of their work. Several comments express satisfaction with the results, mentioning that they always get what they want and that their nails turn out amazing. Additionally, the salon is praised for their professionalism and their ability to do nails well. This indicates that they have skilled technicians who are able to deliver high-quality services.
Another strength mentioned in the comments is the cleanliness of the environment. Customers appreciate the nice and clean atmosphere, which creates a comfortable and hygienic experience. This indicates that Queen Nails place takes proper measures to maintain a clean and sanitary salon, which is essential for customer satisfaction and safety.
The owners of Queen Nails place are also mentioned as being great and helpful. This positive interaction with the owners suggests that they are friendly, accommodating, and provide good customer service. Building strong relationships with customers is crucial for maintaining a loyal clientele.
The salon is also praised for their pedicures, with one comment stating that they do the absolute best pedicures. This indicates that the salon has expertise and skill in this specific area, which can attract customers who are looking for exceptional pedicure services.
However, Queen Nails place has some weaknesses that should be addressed. One recurring complaint is the lack of certain nail products or materials. One comment mentions that they had to bring their own gold flakes and jewels because the salon did not have them. This highlights a potential weakness in the salon's inventory management and may disappoint customers who expect a wide range of options to choose from. To address this weakness, the salon should consider expanding their selection of nail products and materials to cater to a broader range of customer preferences.
Another significant weakness is the salon's lack of appointment scheduling. One comment expresses frustration with the inability to make appointments, especially for working individuals who have limited time availability. This weakness can hinder the convenience and accessibility of the salon for potential customers. To overcome this weakness, Queen Nails place should implement an appointment booking system to make it easier for customers to secure a spot and manage their time effectively. This would also help reduce waiting times and potential dissatisfaction from customers who have to wait for extended periods.
The comment mentioning the salon playing politics on TV suggests that the salon may lack a relaxing atmosphere. Queens Nails place should consider this feedback and make adjustments to create a more tranquil and soothing environment for their customers. Playing relaxing music or even having a Hallmark movie playing in the background can contribute to a more peaceful and enjoyable experience for customers.
Overall, Queen Nails place has strengths in their quality of work, cleanliness, professionalism, and customer service. However, they need to address weaknesses such as the lack of certain products, the absence of appointment scheduling, and the need to create a more relaxing atmosphere. By addressing these weaknesses, Queen Nails place can enhance their customer experience and attract more satisfied customers.


Best TL Reviews

I have been going here forever it’s the best place you get what you want all styles ✔️????????????worth every penny Queens always get me right
I wanted it white with gold flakes. I had to bring my own because I knew they wasn't going to have the Jewels I wanted or gold flakes. Other than those issues it was fine.
I loved it. Nice and clean environment. Great owners . I Will definitely be back.
They are very nice and they do nails well I love how they are professionals
They do the absolute best pedicures!
They always do an amazing job! I like my nails super square and SHARP!
This is the only salon that gets them right! Everywhere else rounds the edges instead of leaving them sharp. The BIG downfall of this salon is that they do not take appointments... and this is super frustrating for us working gals since I do not get off work till 5pm and they close at 6. Most of the time they can't take me and if you go on a weekend be prepared to wait ALL DAY! The last time O went they had politics on TV and needless to say it was not a relaxing environment that you expect from a salon.... thank God there was not a wait. Please start taking appointments and be mindful that a salon should be a relaxing experience not a political debate. Maybe turn on some relaxing music or a Hallmark movie! Anyways..keep up the good work Queen...at least I know my nails airways turn out amazing!
First time didn't wait long great job I was very happy yes I would go back again it was my anniversary and they let everyone know
GREAT PLACE! BEAUTIFUL JOB ON NAILS. I haven't had my nails done in at least 10 years and was skeptical to start them again, BUT this place was THE CHOICE. So glad I picked them. Andrea was so helpful and patient explaining all the new lingo and the looks of nails. Helped me pick out the perfect nails and I'm so happy with them.

Place Pictures

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Queen Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 05:30 PM
Tuesday 10:00 AM - 05:30 PM
Wednesday 10:00 AM - 05:30 PM
Thursday 10:00 AM - 05:30 PM
Friday 10:00 AM - 05:30 PM
Saturday 10:00 AM - 04:30 PM
Sunday Closed

How to go there

Location