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The Britannia

020 8940 9786
5 Brewers LnRichmond TW9 1HH
Open Today: 02:00 AM - 11:00 PM

Quick Facts About The Britannia

The Britannia Place has several strengths that are highlighted in the comments. One of the strengths mentioned is the delicious food. Multiple commenters praised the taste and quality of the food, with one describing it as "yummy and finessed" and another saying it was "really delicious." This indicates that the Britannia Place excels in its culinary offerings and is able to deliver tasty meals to its customers.
Another strength mentioned in the comments is the friendliness and accommodating nature of the staff. Many commenters mentioned the excellent service they received, with one comment stating that the staff were "super friendly and super accommodating." This suggests that the Britannia Place has a strong focus on customer service and strives to make their guests feel welcome and valued.
The atmosphere of the Britannia Place is also mentioned as a strength. Commenters describe the restaurant as having a great ambiance and a lovely outside garden area. One comment even mentions that the front of house team contributes to creating a great atmosphere. This indicates that the Britannia Place pays attention to creating a pleasant dining environment for their customers.
Additionally, the menu and wine selection at the Britannia Place are praised in the comments. Commenters mention the excellent menu options, with one stating that it is a "great menu" and another mentioning the "amazing fish and chips." This suggests that the Britannia Place offers a diverse and appealing selection of dishes, catering to different tastes and preferences.
However, there are also some weaknesses mentioned in the comments. One commenter mentions that the prices do not match the overall package. This suggests that the Britannia Place may be seen as overpriced by some customers, considering the overall experience and value received.
The quality of the beverages is also mentioned as a weakness. One commenter states that the latte macchiato was a "catastrophe" and the coffee was too thin, lacked foam, and was too hot. Another commenter mentions that the champagne was warm, indicating a lack of attention to detail in serving temperature. These weaknesses indicate that the Britannia Place may need to improve the quality and consistency of their beverages.
There are also some hygiene issues mentioned in the comments. One commenter mentions finding hairs in their starter, which was a disappointment. However, they also note that the manager handled the situation professionally and apologized. This suggests that while there may have been an issue, the Britannia Place took steps to rectify the situation.
Overall, The Britannia Place has strengths in its delicious food, friendly and accommodating staff, pleasant atmosphere, and menu and wine selection. However, there are weaknesses in terms of pricing, beverage quality, and hygiene issues. By addressing these weaknesses, The Britannia Place can further enhance its strengths and provide an even better dining experience for its customers.


Best TL Reviews

Wir waren eine große Gruppe und hatten das Essen vorbestellt. Es war sehr lecker und es ging alles relativ zügig von der Bühne. Das Personal war nett. Über die Preise kann ich allerdings nichts sagen, denn ich war eingeladen. Der Latte macciato war eine Katastrophe,der Kaffee viel zu dünn, fast kein Schaum und viel zu heiß.
Essen war gut, aber für die Preisklasse stimmt dad Gesamtpaket nicht.
Champagner war warm und der Service nicht geschult.
A hidden gem. Looked like a decent place when we just popped in for lunch, was not expecting the food to be quite so good. Really delicious 2 course set menu. Sat in the terrace at the back on a nice summer's day, lovely staff, we will definitely be back.
Our team booked in for a Christmas lunch.
My expectations were for a standard meal of usual pub-like prportions, but what we got was more than stellar!
The team were super friendly and super accomodating. Not only did they bend over backwards for all our dietary needs but they also ran out to get fresh ginger when one of the group ordered a whisky-lemon-ginger combo.
The food was yummy and finessed (no christmas cake doorstops!) and we all left the pub contented!
A big thanks to the staff!
Fantastic oysters for starters. And the best desserts we've ever had. There was a few hairs in mine and my friends starter, which was a downer but the manager apologized profusely and handled the situation very professionally.
Every staff member was really excellent, polite and fantastic at their job. Especially the polish lady with blonde hair & the young guy with angelic looking skin.
Yum! Yum! & YUM! Such a wonderful lunch - great atmosphere thanks to the front of house team and fab food thanks to the chef and kitchen team. My mama reckoned it was the best meal out she has eaten in ages
Remember when this was a proper pub but it’s now a lovely gastro pub restaurant. Great menu, great food and really friendly warm service. They even asked if we theatre goers and as we were got our food ordered and served quickly which is great attention to detail.
Great service, excellent menu and wine selection, amazing fish and chips!! Lovely outside garden area.

Place Pictures

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The Britannia Info

Amenities

Highlights
  • Great cocktails
Accessibility
  • Wheelchair-accessible car park
Atmosphere
  • Cosy
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments
  • Credit cards
Health and safety
  • Staff required to disinfect surfaces between visits
Planning
  • Accepts reservations
Service options
  • Outdoor seating
  • Delivery
  • Dine-in
  • Takeaway
Offerings
  • Wine
  • Alcohol
  • Beer

Today

Opening Hours

Monday 02:00 AM - 11:00 PM
Thursday 02:00 AM - 11:00 PM
Friday 02:00 AM - 11:00 PM
Sunday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:00 PM
Tuesday 02:00 AM - 11:00 PM
Saturday 02:00 AM - 11:00 PM

How to go there

Location