Krissia's Hair Salon

+1 240-669-9922

2412 Blueridge Ave, Wheaton, MD 20902 United States of America

Open Today: -

Quick Facts About Krissia's Hair Salon

Krissia's Hair Salon has received a mixed range of comments from customers, with both strengths and weaknesses evident in their service.

One of the strengths of the salon is the talent and expertise of Krissia as a hairdresser. Multiple customers have mentioned her skills and knowledge about hair products and styles. This indicates that the salon has a stylist who is capable of delivering results and understanding the desires of the clients. This is further supported by the positive feedback about the stylist's ability to achieve the desired look of the customers, even exceeding their expectations.

Another strength mentioned by customers is the friendliness and warm welcome they receive upon entering the salon. One customer specifically mentions the warm hello, million-dollar smile, and hug that Krissia greets them with. This suggests that the salon creates a welcoming and comfortable environment for its customers, which can contribute to a positive overall experience.

The affordability of the salon is also highlighted as a positive aspect by one customer. This indicates that the salon offers competitive pricing for its services, making it accessible to a broader range of customers. This can be an attractive feature for individuals who are looking for quality hair services at a reasonable cost.

Additionally, a customer with curly hair mentions that the salon listened to their needs and efficiently styled their hair. The customer felt that their specific hair type was understood and catered to, which is crucial for individuals with unique hair textures. This positive experience may encourage customers with similar hair types to visit the salon and trust its stylists.

Despite these strengths, there are several weaknesses mentioned by customers that need to be addressed. The most significant weakness that stands out is the poor customer service experienced by some clients. One customer mentions feeling ignored and neglected during their visit, with no one attending to them for almost an hour. Another customer was dissatisfied with the lack of greeting and rough treatment of their hair by the stylist. These negative experiences can damage the salon's reputation and deter potential customers from choosing their services. Improving the level of customer service and ensuring that all clients are promptly attended to should be a priority for the salon.

Another weakness mentioned is a negative experience with a specific stylist. One customer felt that the stylist did not know how to handle their specific hair type and displayed a poor attitude during the service. This reflects poorly on the salon's hiring and training processes, as it is important to have skilled and professional stylists who can cater to diverse hair types and provide excellent customer service.

Furthermore, one comment suggests that the salon may not have consistent quality across all stylists. While one customer praises Andrea for doing a wonderful job with their highlights, this indicates that there may be variations in the skill and expertise of different stylists in the salon. Ensuring consistent quality across all staff members can help maintain customer satisfaction and loyalty.

In conclusion, Krissia's Hair Salon has strengths in terms of the talent and expertise of their stylist, the friendly atmosphere, and affordable pricing. However, there are weaknesses in the area of customer service, hairdresser's attitude towards clients, and potential inconsistencies in the quality of service. Addressing these weaknesses and ensuring a consistent and high-quality experience for all customers should be a priority for the salon in order to improve and maintain their reputation.

Best TL Reviews

The worst experience of my life. They are so stank when you walk in and they don’t even greet you. They walked me to the back of the salon only to have me sit there for almost an hour, no one attended me. I was asked to give up my seat when the rest were available. All people did was ignore me. When I walked out, the owner asked if anyone washed my hair, I was like shouldn’t you be aware about clients well being.Terrible customer service, definitely will not be going back there again. I recommend anyone to look somewhere else.

Krissia has been my stylist for about 3plus years, she is very talented hair dresser. Friendly, professional and sweet as pie. Very adorable and knowledgeable about hair products and styles. She always greets me with her million dollar smile, warm hello and hug. Most important she listens to what kind look I want and achieves it 200% she is the best stylist I have ever had.

Fue mi primera vez krissia’s y también mi primera experiencia con la decoloración. Carolina fue muy profesional y amable, me tuvo mucha paciencia en todo el proceso. Quede encantada con mi nueva cabellera! Me hice los Highlights y keratina! Excelente servicio. Volveré sin dudas!

I love it and it is affordable. Today was my first time going I believe Ellie (I hope I get her name right) did my hair and she was great! I will be back.

I deeply regret giving this place a try. The person that did my hair didn’t even greet me. While getting my hair washed she was rough and pulling on my hair. Once we sat down in the chair to get it blow dried she was once again yanking on my hair with the brush. If you don’t know how to do a black girls hair than just say that. This was my first time getting my hair in awhile after having my child. I was expecting good customer service and to enjoy my time there. Once she was done blow drying my hair and flat ironing it, I asked for a trim. She then caught an attitude and pulled out the razors and only trimmed the back of my hair, not the sides or the front. Just the back. I don’t know why this establishment would have someone like this on their team. She makes you guys look bad. Representing you all real bad. Do better.

I have curly hair and don’t go to the salon often due to the time it takes and previous bad experiences at other salons. Decided to treat myself for my birthday and get a wash, trim and flat iron. I usually leave salons with damp hair since my hair takes a long time to dry. This time my hair has never been so flat. I definitely got what I asked for and will definitely need another appointment. They listened to what I wanted and got my hair done quickly since I had someplace to be soon.

This was much better than my typical salon experience which is partly why I don’t go very often. I might have to change that and have a regular salon.

Great place to cut your hair and in your own style !

Have been there twice , Andrea has done a wonderful job with my highlights. Always goes above and beyond , have had a lot of compliments on how a wonderful job she did ! Definitely only place I go to have my hair done !