Quick Facts About Us Nails
US Nails Place is a nail salon that seems to have a mix of positive and negative reviews. In order to accurately assess the strengths and weaknesses of the establishment, it's important to look at the comments from different perspectives.
Starting with the strengths, it is evident that the salon prioritizes customer service and efficiency. Multiple customers commented on the lack of wait time and the professional service they received. One customer even stated that they felt comfortable and pain-free during the service, which is a testament to the skill and technique of the nail technicians.
In addition to the friendly service, some customers praised the attention to detail displayed by certain nail technicians, specifically mentioning Christy. This suggests that there are skilled and diligent staff members who are able to cater to customers' specific preferences and requests. This attention to detail is important in ensuring customer satisfaction, as it shows that the salon values meeting the needs and desires of each individual.
Another strength mentioned by a customer is the familial atmosphere of the salon. They feel a strong connection to the staff and have built a long-standing relationship with one of the hair stylists. This sense of familiarity and belonging can create a loyal customer base and contribute to positive word-of-mouth, attracting new customers.
Moving on to the weaknesses, there are several issues that were brought up by various clients. The most common complaint is the quality of the manicures and pedicures. While some customers were satisfied with their services, others felt that it fell short of their expectations. One customer mentioned that they could have done a similar job at home, indicating that the salon may not provide a significantly better experience compared to doing nails oneself.
Another recurring issue is the longevity of the nail treatments, particularly the gel coating. Multiple customers mentioned that their gel nails began to chip and come off within a short period of time, which suggests that the salon may not be using high-quality products or properly applying and curing the gel polish.
One customer also mentioned that they left the salon with unsatisfactory pedicure results, feeling like they had to finish the job at home. This suggests that the salon may not be providing the level of care and attention needed for a thorough and well-executed pedicure.
Price is another weakness mentioned by customers. While some appreciated the quality of service they received, others felt that the prices were too high for the results they achieved. The salon may need to reassess its pricing strategy to ensure that customers feel they are getting good value for their money.
Overall, US Nails Place has several strengths, including friendly service, skilled nail technicians, and a sense of familial connection. However, there are also weaknesses relating to the quality and longevity of the manicures and pedicures, as well as the pricing. Addressing these weaknesses could greatly improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
Came in with no wait, got a wonderful mani and pedi and showed her what I wanted and she matched it perfectly!! 10/10 would recommend.
I wanted to love it . Very friendly. And the nail art was okay. I left feeling like I could have did this at home :/ like not even a lil oil on my feet to make it shine ✨ I’m glad I opted for something basic for my first time .
Edited *
I took away a star because an entire “gel” nail has come off -_- less than 24 hrs !!
Nice people and good service, but high prices. After 4 days, 6 nails had their gel coat come off entirely.
Fast, professional and painless…didn’t Knick my cuticles at all. The place I used to go always had me leaving with sore spots. I will be a regular at US Nails!
Christy is so sweet and pays amazing attention to detail. I won't be going anywhere else from now on.
She was rlly gentle with my nails but cut me once and my finger polish has bubbles in them bc the gel wasn’t dried all the way
These are fabulous people. I always leave happy. They may not be blood related but I feel like family. Cynthia has done my hair for over 20 years and I cannot imagine anyone else doing it. I get so many compliments. The pedicures are awesome!
The shop has a nice appearance. My pedicure was very lack luster. I felt like I just soaked my feet a little bit and had someone rub on them a little bit. I had to go home to basicly finish my pedicure. Also, the polish on my toes looked like it was applied by an amateur. The staff was friendly though.
Us Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
12. IGA