Quick Facts About Hair to the Max
Hair to the Max salon has received mostly positive reviews, indicating several strengths that have contributed to its success. Nadine, an employee at the salon, is commended for her knowledge, expertise, and dedication to achieving the perfect hair results for each client. This expertise sets Hair to the Max apart from other salons and attracts clients seeking professional advice and skillful execution.
Another strength of the salon is the level of customer service provided by the employees. One customer recounts how Ofelia, a stylist at the salon, was courteous, attentive, and considerate towards her elderly mother-in-law. This level of care ensures that clients feel valued and comfortable during their visit, contributing to a positive overall experience.
Consistency in delivering the desired haircut is another strength mentioned by a satisfied customer. Being able to consistently provide the requested style allows Hair to the Max to build loyalty and trust among its clients. This is a crucial aspect for a salon, as customers often form long-term relationships with hairstylists they trust with their hair.
The salon's cleanliness is also highlighted as one of its strengths. In a review spanning two decades, a client expresses her satisfaction with the cleanliness of the salon, further emphasizing the consistency and attention to detail maintained by the staff. A clean and hygienic salon environment is essential for creating a pleasant and comfortable experience for clients.
Efficiency in managing appointments and wait times is another strength noted by a longtime customer. The salon is praised for its ability to accommodate both scheduled appointments and walk-ins promptly, ensuring that clients are not kept waiting for extended periods. This efficient management of appointments helps to optimize the salon's capacity and improve overall customer satisfaction.
The affordability of services is mentioned in a positive review, with a first-time customer highlighting the reasonable prices. Offering competitive prices can attract new customers and encourage repeat business, especially in a market where pricing is an important factor for many individuals.
Overall, the salon's strengths lie in its knowledgeable and dedicated stylists, courteous customer service, consistency in delivering the desired haircuts, cleanliness, efficiency in managing appointments, and affordability.
However, there are also weaknesses that have been highlighted in one negative review. The customer expresses disappointment with the salon's unwillingness to rectify a haircut that was not satisfactory. The salon's policy of only fixing cuts within 2 to 5 days is seen as unreasonable by the customer, especially considering the frequency of visits and the lack of significant hair growth in such a short time. This incident reveals a potential weakness in the salon's customer service policy, as it fails to demonstrate flexibility and a willingness to rectify mistakes.
To address this weakness, Hair to the Max could consider revising their policy and offering a longer window for clients to report any issues or dissatisfaction with their haircut. This would show a commitment to customer satisfaction and could potentially help retain a loyal customer base.
In conclusion, Hair to the Max has several notable strengths, including knowledgeable and dedicated stylists, courteous customer service, consistency in delivering desired haircuts, cleanliness, efficiency in managing appointments, and affordability. However, the salon should pay attention to customer feedback and consider making adjustments to their policies to improve customer satisfaction and retention.
Best TL Reviews
Nadine is awesome! She is so knowledgeable and informative about hair and dedicated to get the perfect hair results on each client.
I took my mother in law to get a perm and hair cut. Ofelia was very courteous and attentive. This was especially important since my MIL is a senior, she made sure she was able to get around safely. We had tried other places, finally my MIL is happy with the way she was treated and the way her hair turned out.
I always get the hair cut the way I ask for it. Awesome place and service ????????
I've been going here for about 20 years, I wouldn't let anyone else touch my hair! I go to Ophelia, she is wonderful, knowledgeable, the place is always clean! If I have an appointment, I don't have to wait long, and I do see a lot of walkins, they are greeted warmly and are in a chair in a usually short wait (Unless it is super busy! I highly recommend Hair to the Max!!!
My very first time getting my hair done at a salon and I was very satisfied with the results. I was treated very well and I appreciated them not trying to push me into buying certain products or having certain things done that I didnt want. I had my hair done by Michelle, she was very kind and did exactly what I wanted. Prices were very reasonable. Would definitely recommend
Very friendly, made me feel super comfortable while getting my hair done which was about a 3 hour process. Definitely recommend friends & family to this place. They also did a good job on my hair, i love how it came out. Hair to the max will definitely be my go to for blonde & haircutting!
Just walked in and was seated right away, Michelle did my haircut and it turned out great. Will make this my go to place for haircuts. Very friendly and great conversation. Highly recommended.
Really dissapointed in this salon, I've been going there for hair cuts for 3 years, I'm not picky about who cuts my hair. Yes I've had a couple of bad cuts but no big deal, hair grows back, I never complained. So I got a cut 1 week ago today, I realized that I may need a little more off just on the top layer. So I give them a call thinking they would be more than willing to fix it only to be met with "we will only fix the cut if it's within 2 to 5 days because the hair grows fast " really??? I get my hair cut there every 2 months. I sure my hair didn't grow an inch in 6 days... Anyway she was not willing to work with me at all not even a discounted cut so this salon just lost my business.
Hair to the Max Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended