Quick Facts About Pure Nails & Spa
Strengths:
1. Comfortable and relaxing atmosphere: Multiple customers mentioned that they felt comfortable and relaxed during their visits to Pure Nails & Spa. This indicates that the salon provides a soothing environment for customers to enjoy their treatments.
2. Friendly and respectful staff: Customers appreciated the professionalism and respect shown by the employees, particularly the younger ones towards the older, more mature employees. This indicates a positive work culture and demonstrates good customer service.
3. Attention to detail: One customer stated that they received a wonderful attention to detail during their pedicure. This indicates that the salon takes pride in providing high-quality services and ensuring that every aspect of the treatment is done well.
4. Cleanliness and safety measures: A long-time customer mentioned that the salon has always been clean and that they have implemented safety measures during the pandemic. This demonstrates that Pure Nails & Spa prioritizes the cleanliness and safety of their customers.
5. Personalized experience: Another long-time customer mentioned that the manicure and pedicure treatments are made to be personable, indicating that the salon takes the time to understand and meet the individual preferences and needs of each customer.
6. Skilled technicians: Several customers mentioned that they were satisfied with the experience and skills of the technicians, indicating that the salon employs trained and competent professionals.
Weaknesses:
1. Difficulty with nail polish application: One customer expressed dissatisfaction with the final result of their french tip polish. They stated that the technician had difficulty getting the tips straight and had to start over multiple times. This suggests that there may be inconsistencies in the skills and abilities of the technicians.
2. Rude or unempathetic behavior: The same customer also mentioned feeling offended and upset by the technician's reaction to their dissatisfaction. They described the technician as being offended and quickly moving on to serve someone else. Additionally, when the customer thanked the technician, they felt the response was aggravated rather than empathetic. This indicates a lack of customer service skills and the potential for negative interactions with employees.
3. Higher prices: One customer expressed surprise at paying $40 for a basic acrylic full set, indicating that the salon may have higher prices compared to other competitors. This could make it less appealing to price-conscious customers.
In conclusion, Pure Nails & Spa has several strengths, such as providing a comfortable and relaxing atmosphere, having friendly and respectful staff, paying attention to detail, maintaining cleanliness and safety measures, offering personalized experiences, and employing skilled technicians. However, there are also weaknesses, including difficulties with nail polish application, instances of rude or unempathetic behavior from staff, and potentially higher prices compared to other salons.
Best TL Reviews
I have gone to this business about four times now and each time my experience here has been comfortable. I think it's because older mature employees work there and the young one show respect to them and all of that extend to the customer. Visit there for yourself and experience your story. Friday, September 23, 2022 I went in for a Luxury Pearl pedicure it help with anxiety and I am so relaxed now so try them for yourself. Then write your review. Also a tip from the employees: Come early.
Fantastic experience! Wonderful attention to detail! Best pedicure I’ve ever had! Very thankful that treated this expectant momma with so much care. Well worth the money.
I’ve been going to Pure Nails since Bi took it over. The place is always clean and they went above and beyond to make the place as safe as possible for their clients for the pandemic. I’m always satisfied with the techs experience. All of them make my manicure and pedicures very personable! I am a long time returning customer and will continue to be!
This is my second time back and I am absolutely coming back! She did an amazing job on my nails and I couldn’t ask for better service!
Today was my first day going to this nail shop and I will be returning, my first experience was awesome! I really enjoyed myself, felt so welcome, and I felt like my me day was very well spent today. I’m so thrilled!! ((:
I normally don’t do this but the treatment I received on today was beyond me. I went for a pedicure because the reviews I read upon arrival stated that the pedicures here were great. She did not do a bad job on my pedicure at all. However, when it came time for her to polish I asked for french tips. The tips I just did not like. After her stopping and starting over several times because she could not get the tip straight, I asked if I could just get a basic color painted instead. I am not a rude person at all but If I do not like my service I will ask for something that I do like because I am paying for it. I actually felt bad for having her take the tips off. She seemed to be very offended and upset. Snatched towels off of my legs, quickly took the tips off and started doing another young lady’s toes. After about 20 mins another young lady came to accompany me. She painted my toes and shaped them up. When it was time to pay, I stood for about 3 mins while they continuously look in my face. After paying & signing. I said “Thank You.” She looked and walked off looking very aggravated instead of being empathetic. I planned on tipping the first lady just for effort but the way they went about it, I refuses to! I am new in this area and noticed there were quite a few nailshops around & tried Pure Nails first. I will not be returning & definitely will not recommend.
Really good job. Took her time. However I have never paid $40 for a full set of basic acrylic nails. After using a credit card and tip, it was $50. Not sure I will return.
The best pedicure I have ever had! I have been to other nail salons and had bad experiences with gel nails and dip powder. Not one problem with dip powder nails!! The owner and nail techs are very concerned that you have a exceptional experience at Pure Nails. I highly recommend Pure Nails!????????
Place Pictures
Pure Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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