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Beauty Masters Inc

+1 205-836-3685
7713 2nd Ave S, Birmingham, AL 35206 United States of America
Open Today: 08:00 AM - 08:00 PM

Quick Facts About Beauty Masters Inc

Beauty Masters Inc has several strengths that make it a favorable beauty supply store. Firstly, it is praised for having a wide variety of products in stock, ensuring that customers can find what they need. This is particularly important for individuals with specific hair care needs, such as the commenter who was looking for curling puddy for natural hair. They were able to find some eco styler and hair oil, indicating that Beauty Masters Inc carries brands and products for diverse needs.
Additionally, the commenter appreciates the helpfulness and friendliness of the staff. They specifically mention the young lady working there as being cool and friendly. This highlights the positive customer service experience that customers can expect at Beauty Masters Inc. Having staff who are knowledgeable and willing to assist can greatly enhance the overall shopping experience.
Similarly, another commenter also applauds the friendly staff, emphasizing the small yet good store. This indicates that Beauty Masters Inc has managed to create a welcoming environment despite being a smaller store. Providing personalized customer service in a smaller space can often lead to a more intimate and comfortable shopping experience.
Another strength of Beauty Masters Inc is its decent pricing. Customers appreciate having access to a wide range of choices at affordable prices. This suggests that the store is mindful of offering competitive prices in order to cater to diverse customers, regardless of their budget constraints. Decently priced products can attract and retain customers, ensuring repeat business and positive word-of-mouth recommendations.
A significant weakness pointed out by one dissatisfied customer is the lack of prices listed on products and unhelpful young ladies working at the store. This is a valid critique, as customers deserve transparency and clear pricing information. Beauty Masters Inc should ensure that prices are clearly visible on products or have signage indicating the prices. Additionally, improving customer service training for the staff, particularly the young ladies mentioned, can help address any issues with assistance and support.
However, it is important to note that the majority of comments express positive experiences with the staff, particularly highlighting the helpfulness of a foreign gentleman who works at the register. Customers appreciate his opinionated approach and the great deals he offers to regular customers. This highlights the importance of having a knowledgeable and engaging salesperson who can provide recommendations, advice, and incentives to customers. Building strong relationships with customers by offering personalized service can contribute to customer loyalty and long-term business success.
Overall, one of the major strengths of Beauty Masters Inc is the high level of customer satisfaction due to its friendly and helpful staff, wide variety of products, and decent pricing. While there is room for improvement in terms of pricing transparency and customer service consistency, these weaknesses can be addressed through better training and communication within the store. By building on its strengths and addressing areas needing improvement, Beauty Masters Inc can continue to flourish and provide a positive shopping experience for its customers.


Best TL Reviews

They are a good beauty supply always have what I need and very friendly and helpful.
Went looking for some good curling puddy for my natural hair. Didn't see many good brands that I needed but I did get some eco styler and some hair oil. The guy that works there is always cool . Good place I go often when needed. Picture of my products and it's price below.
Small but good store. Friendly staff.
Decently priced with lots of choices to choose from
Very poor customer service no prices were listed on product an the young ladies that work there were less than helpful I will never shop here again
Love the foreign gentleman that works the register he is always helpful and opinionated about your purchases & gives great deals to his regular customers
One of the best beauty supply stores around. The owner cares for the people, gives great recommendations. I love this place
I love this store and the salesman always have great deal's and always have great product and a great attitude with the customers ????????????????

Beauty Masters Inc Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday 08:00 AM - 08:00 PM
Tuesday 08:00 AM - 08:00 PM
Wednesday 08:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location