Quick Facts About Britt Wood Designs & Bridal Salon
Britt Wood Designs & Bridal Salon has received overwhelmingly positive feedback from customers, highlighting several strengths of the business. These strengths include:
1. Exceptional Vision and Design: Many customers praised Britt Wood for his ability to understand their vague ideas and turn them into stunning masterpieces. He has a talent for creating enchanting and elegant wedding designs, exceeding customers' expectations.
2. Excellent Customer Service: Customers frequently mentioned Britt Wood's responsiveness and willingness to address any questions or concerns they had. He was described as fun to work with and was praised for providing encouragement and a calming presence during the wedding planning process.
3. Talented Floral Designer: Britt Wood's expertise as a floral designer was frequently mentioned in customer reviews. Customers raved about the stunning flowers he created, which were described as breathtaking and beyond words. The floral designs were consistently praised by guests at weddings he worked on.
4. Trustworthy and Reliable: Multiple customers mentioned that they found Britt Wood to be trustworthy and reliable. He was described as sincere and knowledgeable in all things wedding-related. Customers felt confident in his ability to deliver on his promises and provide high-quality services.
5. Positive Reputation and Referrals: Some customers mentioned that they had received referrals to Britt Wood Designs & Bridal Salon and were extremely happy with the services provided. The fact that customers continue to recommend him to others years after their wedding is a testament to his talent and the positive experience customers have had with him.
However, there were a few negative reviews that highlighted potential weaknesses:
1. Missed Delivery and Lack of Communication: One customer expressed frustration with the fact that their custom dress was not delivered within the promised timeframe and that the business owner did not provide clear communication on when it would be completed. This caused significant inconvenience and additional expenses for the customer.
2. Arrogant and Defensive Attitude: Another negative comment mentioned that the business owner displayed a bad and terrible attitude when confronted with a mistake on their part. The customer felt that the owner was too full of himself to accept responsibility for their actions.
While these negative comments raise concerns about delivery and customer service, they do not represent the majority of customer experiences. It is important for Britt Wood Designs & Bridal Salon to address these weaknesses and ensure that they do not hinder the overall customer experience and reputation of the business.
In conclusion, Britt Wood Designs & Bridal Salon has received overwhelmingly positive reviews from customers, highlighting strengths such as exceptional vision and design, excellent customer service, talented floral design, and a trustworthy reputation. However, the negative comments regarding missed delivery and communication issues, as well as an arrogant attitude, should be addressed to maintain a high level of customer satisfaction.
Best TL Reviews
I cannot say enough wonderful things about Britt Wood. We went to him initially just to look at dresses. It was our first stop and we never went anywhere else! He found my daughter exactly the dress she was looking for. While there, he told us he was also a florist and shared his vision for her reception. We were sold! He told us it would be the most enchanting look and he did not disappoint! He worked within our budget to transform the venue into such a magical place. He was also very responsive anytime we had a question or concern. We HIGHLY recommend him!
We hired Britt to do the floral/decor for our wedding, and he did not disappoint! He’s really fun to work with and his vision and design were absolutely gorgeous. I had some ideas of what I wanted everything to look like, but I was honestly most interested in finding someone who could take my vague ideas and turn them into a masterpiece, and that is exactly what Britt did. It was almost like he could read my mind when even I couldn’t. My husband and I highly recommend Britt!
Never delivered a custom dress I ordered in 5 months like he promised and even after 6 months told me to be patient and couldn't furnished me a delivery time. Then Britt had the guts to leave me a voicemail telling me my dispute with the credit card company is illegal. I had to write this review to get my money back as he told my bank he furnished the product. He also never showed me samples of fabrics and stopped answering texts that I had to email him since I heard nothing in 5 months. I had to go through trouble finding a dress with a new salon and had to pay any rush fees. He made this process a nightmare. I wouldn't trust this guy for a wedding dress.
He is a bad, terrible, arrogant business person when things went wrong and incredibly rude when this is all his fault and doesn't have a clear understanding why a client would be mad in this situation. Why can't he just admit he forgot this order? He is too full of himself to accept responsibility.
I am still on a high this morning! Britt Wood created the most elegant and magical wedding for Caroline and David this past weekend! Having both the wedding ceremony and reception in a club was a challenge....but not for Britt! He worked his magic to create a very reverent and intimate yet romantic ceremony setting truly beyond what we ever dreamed of! The reception room was again so beautiful and sophisticated...all night long the guests raved on and on about the flowers and decor that he created....a sight beyond words! Britt’s talent with floral design and room design are exquisite and beyond. Aside from Britt’s incredible talent...his caring and loving heart is what shines. He was by Caroline’s side long before the ceremony just giving her encouragement and adding a calmness to all of us the in the dressing room. I cannot thank him enough for all he did to make Caroline and David’s wedding so spectacular and allowing such love speak through his talent and dedication to the evening. He is a friend for life...1000 stars! ❤️
After almost 60 dresses, I said {YES} to the dress . . . and all the praise and thanks goes to Britt Wood and his also talented sister Katie Marie!
My Mother & I went to almost every bridal shop in Atlanta to try on dresses- some were just OK and others were not "Mother" approved. After setting up an appointment with Britt Wood, it was as if we stepped into wedding heaven. We had an experience unlike anything I had ever imagined and after some champagne and fun, I found the most PERFECT wedding dress and yes, I did say "YES, to the dress"!
Designed by the ever so talented Britt Wood - the dress will take your breath away just as it did for me. Thanks to Britt and his gorgeous sister Katie Marie Wood Paige for making me feel like the most beautiful bride in the world!
“A dress so special, it could bring a wedding tear from even the most unbelieving of women…”
{Carrie Bradshaw}
HIGHLY, HIGHLY RECOMMEND FOR BRIDES!
The best experience in planning my daughters wedding was working with Britt. The flowers were absolutely stunning! His knowledge in "all things wedding" was invaluable! Britt is trustworthy, reliable and sincere.
Britt Wood is AMAZING he is the best in Atlanta. Britt designed my daughter's wedding event and all her florals. Five years later and I am still getting calls from friends and their friends requesting for his name. Everyone that I have refer to Britt is always extremely happy with his Floral designs and his beautiful Bridal Salon.
Britt Wood is amazing from start to finish. He has exceptional taste...not only in his exquisite floral designs and wedding dresses, but in each and every detail of whatever event you are planning. He is also kind, patient and reassuring throughout the planning process. Britt was the floral designer for our daughter's wedding and he was so much more than just our floral designer. He was practically an additional wedding planner on her wedding day! He is truly interested in fulfilling your dreams as well as adhering to your particular budget. Britt has exquisite talent and he is also delightful to work with and better yet, be with. Britt is a Bride's dream!
L Bridges
Atlanta, Georgia
Britt Wood Designs & Bridal Salon Info
Amenities
Service options
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In-store pickup
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In-store shopping
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible elevator
Crowd
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LGBTQ+ friendly
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 05:00 PM |
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| Tuesday | 11:00 AM - 05:00 PM |
| Wednesday | 11:00 AM - 05:00 PM |
| Thursday | 11:00 AM - 05:00 PM |
| Friday | 11:00 AM - 05:00 PM |
| Saturday | 11:00 AM - 05:00 PM |
| Sunday | 12:30 PM - 04:30 PM |
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Location
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