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Angel Nails

+1 765-662-3322
2020 S Western Ave, Marion, IN 46953 United States of America
Open Today: Closed

Quick Facts About Angel Nails

Angel Nails Place receives several positive comments highlighting their strengths. Customers mention that the staff is nice, efficient, and friendly. They also appreciate that the prices are fair and that the pedicure feels great. Another strength mentioned is that the establishment is clean, including the floors.
One strength of Angel Nails Place is their efficiency in serving customers. Multiple customers have mentioned that they were taken in without an appointment and were served immediately. This indicates that the salon is able to accommodate walk-in customers efficiently.
Another strength of Angel Nails Place is their fair pricing. Customers appreciate that the prices are reasonable, indicating that the salon offers good value for money. Fair pricing is an important factor for customers when choosing a nail salon, as it helps them feel that they are getting a good deal for the services received.
The cleanliness of Angel Nails Place is also mentioned as a strength. Customers appreciate that the floors look new and that the overall environment is clean. A clean and well-maintained establishment is important for the overall customer experience and can contribute to customer satisfaction.
Additionally, Angel Nails Place receives praise for their skill and attention to detail. Customers mention that they did a great job on their nails and that they were happy with the final result. Attention to detail and skill in nail art are crucial strengths for a nail salon, as customers expect well-executed designs and long-lasting results.
Angel Nails Place also receives positive feedback for their attitude towards children. Customers mention that the salon did a great job with their toddler's nails and that the owners were great. Providing a child-friendly environment and accommodating families is an important strength for a nail salon, as it allows them to cater to a wider range of customers.
However, several weaknesses are identified in the comments as well. One customer mentioned that the staff's English is not very good, which can create a communication barrier. Clear communication is important in a service-oriented business to ensure that customers' needs and preferences are understood and met.
Another weakness identified is the rush and lack of attention experienced by one customer during their visit. This resulted in a poor polish application, leaving the nails looking messy and chipped within a short period of time. Attention to detail and taking the time to provide a quality service are crucial components of a successful nail salon, and this particular experience shows a weakness in this area.
There are also complaints about a staff member being rude and having a negative attitude towards customers. This kind of behavior can greatly impact the customer experience and deter people from returning to the salon. Customer service and a positive attitude are vital aspects of any service-oriented business, and addressing this weakness is crucial for Angel Nails Place to maintain customer satisfaction and loyalty.
Finally, one customer mentioned a lack of supplies and expertise during their visit. The nail technician did not have the requested rhinestones or glue and did not know how to properly place them. This lack of supplies and expertise can lead to a subpar service and disappointment for customers.
In conclusion, while Angel Nails Place has several strengths, including efficiency, fair pricing, cleanliness, skill, and a child-friendly environment, there are some weaknesses that need to be addressed. These weaknesses include the language barrier, rush and lack of attention during services, rude staff members, and a lack of necessary supplies and expertise. Improving in these areas will help Angel Nails Place enhance the overall customer experience and reputation of the business.


Best TL Reviews

I’ve been to them a few times over the last 2 months and they do a good job. Amazing pedicure today as well.
The people who work there are very nice and efficient. The prices are fair, and the do a great job. The pedicure is thorough and feels great too.
They took my mom and I in right away with no appointment. They did a very nice job on both of our nails and were very friendly. I will definitely go there again.
Walked in and was waited on immediately. The staff English is not that good but with hand gestures you can get them to understand what you want. They did a very good job on my nails. The place is very clean, even the floors look new. The next time I visit Marion, I'll definitely come back.
I went in to get my finger nails and toe nails polished, just regular polish no get or anything. The guy was in such a hurry and paid no attention at all. Just slopped the clear coat on and they looked like a mess and chiped after not even 24hrs.
Did wonderful on my nails, I got the cat eye design and I’m in love. My toddler also got hers painted and they did great with her, great owners!
I sure wish I could of given T a 0. I’m going to start calling out every bad business, maybe they’ll do better. I was here over 2 hours. I called and asked if she had rhinestones she said yes. I brought my own because I like my colors. She didn’t have rhinestones or any glue. As she drilled my nails she burned me twice. Used my glue, and rhinestones and didn’t know how to place them. I see why no one was There. Walk right in. Terrible service! My nails are shaped like chiclets!!! My 7 year old granddaughter could do better than this. I will never step foot in here again! Dirty terrible service.
My nails look good. But the lady that did them today was very rude and rough. Had a attitude like no other. My daughter in law got a pedicure by the guy that did her feet was quick and easy going. But the lady there really needs to get off her high horse and at least be a little nicer to the customers.

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Angel Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location