Fashion Nails Day Spa

+1 508-398-5108

485 MA-134, South Dennis, MA 02660 United States of America

Open Today: -

Quick Facts About Fashion Nails Day Spa

Fashion Nails Day Spa is a nail salon that offers a range of services, including express gel mani/pedis and dip nails. Although some customers have had positive experiences at the salon, there are several weaknesses that need to be addressed. These weaknesses include the use of outdated and harsh removal methods, poor cuticle care, lack of hygiene practices, jagged nails, and questionable customer service. It is important for the salon to address these issues in order to improve customer satisfaction and overall quality of service.

One of the main weaknesses highlighted by a customer is the removal of gel polish using a nail drill. This method is considered outdated and can cause damage to the nails. Customers prefer nail salons that use newer and gentler methods for gel removal. Fashion Nails Day Spa should invest in newer techniques or tools to remove gel polish without causing harm to the nails.

Another weakness mentioned by a customer is the improper handling of cuticles. The customer states that the technician went too deep and ended up cutting the customer, causing bleeding. This indicates a lack of skill and proper training in performing manicures and pedicures. The salon should ensure that their technicians are properly trained and skilled in cuticle care to avoid such incidents in the future.

The reusability of tools is a concern raised by a customer. Unlike the customer's regular salon, Fashion Nails Day Spa reuses the same tools on multiple clients. This raises hygiene concerns as it increases the risk of cross-contamination and the spread of infections. To address this weakness, the salon should adopt a policy of using new and unopened tools for each client or implement a rigorous sterilization process for their tools to ensure the safety and well-being of their customers.

Jagged nails and poor polish application are additional weaknesses mentioned by a customer. The customer had to file their nails at home due to the jagged edges, indicating a lack of attention to detail by the technician. The customer also noticed issues with the polish application, stating that it looked odd in the sun. To improve the quality of their services, the salon should focus on providing proper nail shaping and smoothing techniques, as well as ensuring a smooth and even application of nail polish.

Customer service is crucial in any business, and unfortunately, Fashion Nails Day Spa received negative feedback regarding their customer service during the payment process. Although the technician was cordial, the customer did not feel satisfied with the overall customer service experience. This indicates a need for improvement in terms of customer service training and ensuring that all customers feel valued and appreciated throughout their visit.

On the other hand, there are also some strengths mentioned by a few customers. These strengths include the positive experiences, reasonable prices, and the ability to accommodate last-minute appointments. These positive aspects should be highlighted and continued to attract new customers and retain existing ones.

In conclusion, Fashion Nails Day Spa has several weaknesses that need to be addressed. These weaknesses include the use of outdated removal methods, poor cuticle care, lack of hygiene practices, jagged nails, and questionable customer service. It is important for the salon to invest in training their technicians, improving hygiene practices, and providing better customer service to enhance the quality of their services. By addressing these weaknesses, Fashion Nails Day Spa can provide a better experience for their customers and improve their reputation in the nail salon industry.

Best TL Reviews

I had an express gel mani/pedi and I’m just disappointed with the quality of work.

1. The removal of the gel polish (my nail salon in Georgia uses a newer and gentler method that doesn’t involve the nail drill).

2. When it came to my cuticles, the guy went too deep — it looks like he was attempting a Russian manicure (which I’ve had before elsewhere!) and he wound up cutting me and bleeding me… thankfully they had bandaids.

3. I also wasn’t a fan that they reuse the same tools (my regular salon has unopened new tools for each client).

4. Finally, my nails feel jagged. So I’ll have to file them when I get home, I have polish on my fingers ????, and I think he needed to apply a few more coats because as I’m looking at the polish in the sun it looks odd!

The guy was cordial but I wasn’t a fan of the customer service when I was closing out to pay … I won’t be coming back.

I love this place???????????????? have always had a wonderful experience with everyone I've sat with. Always very pleased and satisfied with how my nails come out and look forward to my fill appointments every time ???? highly recommended 20/10 ????

I had the dip done and it was the worst ever. Was uneven they cut my nails to short and I kept telling the guy that they were uneven and he said oh don’t worry I’ll fix them and never did. Very very unhappy with the service. Would never go there again.

I have been going to them for 2 months. Each time they have gotten progressively worse. I took two of my friends as a gift for mani/pedis they rushed through mine and it was the worst I've ever had and a difference place gave me an infection. I'm so disappointed in the fact they seem to rush customers for money and the quality sucks. Time to find a new place.

They do a amazing job ! I’m always happy when leaving.. have been going here for years

Had a good experience here. Needed a last minute appointment and they squeezed me right in. Initially I got a full acrylic set for around $50 and came back a couple weeks later for a refill for $40. Reasonable prices for the location.

I was a walk in and they told me no problem” it was my first nail color for the season but have pedi w/out polish every 4 weeks for the past 8 years at my regular salon. They had me in and out beginning to end in 15 mins, one coat of color and no top coat, no need to remove old polish just rushed out horrible experience and will never go back. My regular salon it’s a one hour visit this place was15 mins. Don’t waste your money here.

The people here are extremely rough and rude. My pedicure has been painful and unpleasant and the people doing my mother and I’s pedicure have been snickering back and forth and staring at us this whole time. Would never come again. Would literally go out of my way to tell my family and friends to stay away