Art Nail

+1 207-892-4603

795 Roosevelt Trail, Windham, ME 04062 United States of America

Open Today: -

Quick Facts About Art Nail

Art Nail Place is a nail salon that receives mixed reviews from customers. While some customers have had positive experiences with the salon, others have expressed dissatisfaction with the quality of service and the final results. In order to better understand the strengths and weaknesses of Art Nail Place, let's analyze the comments provided by customers.

One of the strengths highlighted by a customer is the kindness and genuine care exhibited by Lee, one of the technicians at Art Nail Place. Lee took her time with the customer and successfully transformed her previously orange nails into plain french tips. This demonstrates that the salon employs technicians who prioritize customer satisfaction and take the time to ensure a good result.

Another strength mentioned by a customer is the comprehensive and enjoyable pedicure service received. This customer appreciated the nail trim, foot scrape, exfoliant rub, hot stones, and massage that were included in the pedicure. This suggests that Art Nail Place offers a wide range of pampering and relaxation services, which can enhance the overall salon experience for customers.

However, there are also several weaknesses mentioned by other customers that need to be addressed. One recurring issue is the poor customer service provided by certain staff members. One customer reported that Kim, who answered the phone, was rude and dismissive when she called to have her nails redone. Another customer mentioned that both Kim and another lady at the salon raised their voices and were unprofessional. These incidents reflect poorly on the salon's professionalism and can create an unpleasant atmosphere for customers.

In terms of the quality of the nail services provided, several customers expressed disappointment. One customer, who had her nails done for the first time, received nails that did not match her requested style. The coffin nails she asked for turned out to be square and uneven. The acrylic was thick and the design was not executed properly. Another customer also complained about the poor application of nail polish and the subsequent chipping. These comments suggest that the technicians at Art Nail Place may lack the necessary skills and attention to detail required for delivering high-quality nail services.

Another weakness mentioned by a customer is the lack of proper nail preparation. The customer stated that after getting acrylics, her nails were not dremeled down, leaving them thickened and with glue on her fingers. This indicates that proper nail preparation techniques may not be consistently followed at Art Nail Place, leading to subpar results for customers.

Furthermore, some customers commented on the pricing and value for money they received. One customer felt shorted on her nails and mentioned that she had left with thickened nails and glue on her fingers, despite paying for the service. Another customer mentioned being charged $50 for a dip fill that turned out to be thick and uneven. These comments suggest that Art Nail Place may need to reassess its pricing structure and ensure that customers are receiving the quality of service that matches the prices they are paying.

In conclusion, Art Nail Place has both strengths and weaknesses. The salon excels in terms of providing a comprehensive pedicure experience and employing technicians who genuinely care for customers. However, weaknesses lie in the inconsistent customer service, lack of attention to detail in nail services, and subpar pricing and value for money. The salon should focus on addressing these weaknesses in order to improve the overall customer experience and satisfaction.

Best TL Reviews

Lee was kind, and genually cared what my nails looked like as an end result. She took her time with me regardless of all the customer traffic coming in and out. One small cut on my pointer finger which is a bit swollen today (the day after the service) but in all fairness, she had quite the task transforming orange nails to plain french tips. She did a fabulous job and I will definitely be visiting her again, very sweet lady!

Read the reviews before you go! Had my nails done a week and 2 days ago. Over the weekend the nails started to lift and one popped off. I called to have them redone. Kim who answered the phone told me that I worked to hard and that dips don’t last long, maybe a week! Come back on 2 weeks and they will fix it. They only Guarantee them for 7 days. They did make me an appointment and when I went, Kim was very rude along with the other lady that was there, raising their voices at me. The owner ended up fixing two of my nails, he was nice, however I will not go back there. Totally unprofessional and do not do nails well at all.

I went in to get my nails done today and it was my first time ever getting my nails done. i was nervous because i didn’t want them to look bad, i was definitely right. the lady who did them was very nice but the nails are not what i asked for at all. i asked for coffin nails and they are very square, even a little flared out on some of the tops. some of them are uneven or crooked and you can see through all of the nails to. i asked for a simple little heart on my middle finger and the heart is more than half the size of the nail. the acrylic is also very thick, i thought it was supposed to be like that until i saw pictures of what they were really supposed to look like. i’m so upset because i have homecoming tonight and have no way to fix them before. im going to have to try and fix them myself or rip them off. i know people are gunna say i should’ve said something but, like i said, i’ve never gotten my nails done before. i didn’t know if they were going to be filed again, painted over again, etc. i’m a 16 year old girl, i have no clue what to even say. i’ve honestly just wasted 50 dollars and an hour of my time. i’m literally just so upset.

Most comprehensive pedicure I've ever had. Nail trim, foot scrape, exfoliant rub, hot stones and a massage.

So, the two stars are because I’ve been here before and had a good experience and the overall pedicure part wasn’t bad this time, however the water to soak was very cold and I mentioned that, but he’d ready filled it so much the hot water addition didn’t do anything so I soaked in cold water and it’s freezing outside. As seen in the photo though this time the nail polish was horribly applied and is already chipping. I also got a regular manicure, and there’s no lotioning or anything other than just literally cutting your nails and painting them. And, that nail polish is chipping already, too. (I don’t like gel or anything as I already have weak nails, so. Also, I am leaving this review next day.) I feel really bad leaving this review, but I felt like I was bother more than relaxing.

Service was good. Tran did my pedicure which was totally awesome. He was awesome.I felt shorted on my nails by Kim. When I have had them done before at other places, they dremnel down after the acrylics are done beneath the nail. This was not done. I left with thickened nails and glue on my fingers.I will give her another chance. She was super nice.

This is my go to nail place and I’ve always been happy with the work I’ve had done but I was so disappointed in the dip fill I got yesterday. It was so thick and uneven. I simply asked to have my nails squared off a bit and I was told that I didn’t have enough nail to work with even though there was more then enough.

I went to the original location behind smittys and I didn’t recognize the young girl who did my nails. She was kind although she took a few personal calls while doing my nails. Disregarded my simple request to just square off my nails that were plenty long enough for it and then left my nails very lumpy and uneven. She even changed me 50 dollars my dip fill.

I went home and spent over an hour filing them down and painted over them because I couldn’t bare to keep them like that. I’m so disappointed!!

They aren’t what I exactly wanted in the picture I had better experiences with them and I’m going to get them redone today and hopefully they turn out better also I put my nails compared to the picture inside the photos