The Barber Company Lebanon, TN

+1 615-784-4051

1315 W Main St Unit E, Lebanon, TN 37087 United States of America

Open Today: -

Quick Facts About The Barber Company Lebanon, TN

The Barber Company in Lebanon, TN has received mostly positive feedback from customers, with comments praising the skills of the barbers and the friendly atmosphere. However, there is one negative comment that highlights a rudeness issue and a lack of flexibility from the barbers. Let's analyze the strengths and weaknesses of the establishment based on the comments provided.

Starting with the strengths, it is evident that the barbers at The Barber Company have a high level of skill and expertise. Customers have consistently praised the quality of the haircuts and beard trims they received. Multiple comments specifically mention how the barbers were able to deliver exactly what was asked of them, resulting in outstanding results. The positive experiences of these customers demonstrate the barbers' ability to listen to their clients and provide them with excellent service.

Another strength is the friendly and welcoming atmosphere at The Barber Company. Many comments express satisfaction with the customer service provided by the staff. Customers appreciate being greeted warmly upon entering the establishment, and the positive experiences have likely contributed to a sense of comfort and loyalty among clients. The positive interactions with the barbers and fellow coworkers have left customers leaving with a smile.

Consistency is also highlighted as a strength of The Barber Company. One comment mentions that customers do not need to worry about the quality of their haircuts as there is no difference between a good cut and a bad one after two weeks. This speaks to the reliability and consistency of the barbers in delivering satisfactory results each time.

Moving on to the weaknesses, there is one complaint regarding a negative experience with the barbers at The Barber Company. A customer recounts being told that there was no wait time over the phone but had to wait for 40 minutes upon arrival. This reveals a lack of transparency and miscommunication from the staff, as the customer was not given accurate information. Additionally, the customer expresses dissatisfaction with the quality of the haircuts they witnessed, leading them to leave the establishment. While this is only one negative comment, it highlights a potential area for improvement in terms of managing customer expectations and ensuring timely service.

Another weakness that is mentioned is the refusal to accommodate a request for a beard trim. A customer made an appointment for a haircut and requested a beard trim upon arrival, but the barber declined to do so. This demonstrates a lack of flexibility from the barbers, as they were unable to assist the customer with their additional request. The perceived rudeness and lack of understanding in this situation may deter future customers from returning to The Barber Company.

In conclusion, The Barber Company in Lebanon, TN has several strengths that include skilled and attentive barbers, a friendly atmosphere, and consistency in delivering quality haircuts. However, there are also weaknesses to be addressed, such as miscommunication regarding wait times and a lack of flexibility in accommodating customer requests. By addressing these weaknesses, The Barber Company can further enhance their reputation and ensure a positive experience for all customers.

Best TL Reviews

I was looking for a new barber closer to my house and decided to try this place out. I walked in and was immediately greeted by Griffin. He gave me an amazing haircut and beard trim. He gave me exactly what I asked for. I liked it so much I brought my little Brother back the next day. I will be back again!

This morning was the first time visiting this place. My wedding is in 2 days and I was freaking out about even getting into a place who was going to give me a good cut. I was greeted by Lee at the door and immediately taken to a chair. Lee not only did a better cut than I could explain to him but he trimmed my eyebrows, edged me up with a straught razor and even offered to get my beard. Phenomenal job and I feel like a different man for my big day. Lee, thank you once again man!

Freddy does a wonderful job. He has been cutting my hair for over 8 months and I would not recommend another barber shop in Lebanon i would go to. Great and friendly coworkers everyone leaves with a smile.

No complaints. The only difference in a good haircut and a bad one is two weeks. Never had to worry about that here.

Called them at 3:50 ask if there was a wait, I was told no so I showed up at 4:15 and waited until 4:55 just to watch them do simple haircuts that took the barbers 40 minutes to do. Let me just say none of the haircuts looked appealing at all so I walked out.

Great place to get a haircut and a beard trim. Chris is always top notch..

Alta Lee is the best. Has done my hair over 30yrs. All the guys are good. My husband gets his hair cut in a flat top there if he is in town. Never been disappointed.

Rude, unwelcoming to my husband. I made an appointment for a haircut for him and he wanted a beard trim as well when he got there. The barber refused to do the beard trim so my husband left. Could’ve been a LOT more understanding and helpful but they weren’t, he’ll never go back.