Quick Facts About J N Couture Salon
Strengths:
1. Talented and skilled stylists: The salon has received multiple positive comments about the skill and talent of its stylists, particularly Tiffany and Melissa. They are praised for their ability to deliver excellent cuts and color, and for their ability to listen to clients' wishes and deliver on them. This shows that customers have high satisfaction with the quality of service provided by the stylists at J N Couture Salon.
2. Personalized customer service: Customers appreciate the personal attention and care they receive from the stylists at J N Couture Salon. They mention feeling valued and listened to, which contributes to their overall satisfaction with the salon. The stylists are described as personable, kind, and dedicated to understanding and meeting the needs of their clients.
3. Professional management and cleanliness: The salon is commended for being professionally managed and for its cleanliness. These factors contribute to creating a pleasant and comfortable atmosphere for customers during their salon visits. The attention to detail in maintaining a clean and professional environment shows that the salon takes pride in providing a high-quality experience for its clients.
4. Expert knowledge and education: Both Tamera and Tamara are praised for their hair knowledge and expertise. They are described as educated about hair and are able to bring clients' desired hairstyles to life. Additionally, Tamara is appreciated for teaching clients about hair care and providing guidance on how to maintain their hair in good condition. This indicates that the stylists at J N Couture Salon have a high level of knowledge and expertise in their field.
Weaknesses:
1. Inconsistent Communication: One comment mentions a negative experience with communication. The customer states that they called during business hours to schedule an appointment for their daughter, left a detailed message, but did not receive a call back for three days. This indicates a weakness in the salon's communication process, as prompt and reliable communication is essential for customer satisfaction and retention. This incident suggests that there may be room for improvement in the salon's customer service system, particularly in terms of responding to inquiries and scheduling appointments in a timely manner.
In conclusion, J N Couture Salon has several strengths that contribute to its positive reputation, including talented stylists, personalized customer service, professional management, and a clean environment. However, the salon could benefit from addressing the weakness of inconsistent communication to ensure a consistently positive experience for all customers.
Best TL Reviews
Tiffany is the absolute best! She is so personable and kind. She is such a talented stylist and I always leave the salon in love with my hair!
Melissa is absolutely gifted! Since going to her my hair always turns out the perfect color and never just looks "bleached". I'm so grateful to have found her and will never go elsewhere!
Tiffany is an amazing stylist. She has incredible skill with cuts and coloring. She really listens to what client wants and delivers. I have been thrilled with every service I have had.
Absolutely love my Tiffany! I appreciate her knowledge and expertise. My appointment is scheduled and I never have to worry about waiting to get in the chair. This means a lot to me; bad experiences in the past with this, but not here! The Salon is professionally managed and it is very clean. I highly recommend J N Couture Salon. Enjoy!
Tamera did a wonderful job cutting my hair. She was very considerate of what I wanted and super patient in helping me decide what we should do. She taught me a lot about hair and how to correctly care for it which I loved. Very kind and a very talented and dedicated hairstylist. I will definitely be going back next time I need a haircut!! Thank you Tamera!
Tamara is just the sweetest!! She is very educated about hair. I tell her the type of cut I want and show her some pictures for reference and she makes the style come to life. She’s absolutely great and I love her!
I’ve gone to Tiffany several times now and every time I go she does an amazing job! She’s fun to talk to, very personal and professional. I’ve brought in some very random reference photos and she’s made it work out perfectly ever time. Highly recommended you go here
I called, during business hours, to try to schedule an appointment for my daughter, I left a detailed message and then waited..... It's been 3 days and no one has returned my call.....
J N Couture Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places