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Le Nails

+1 440-846-1866
1144 Southpark Center, Strongsville, OH 44136 United States of America
Open Today: 02:00 AM - 06:00 PM

Quick Facts About Le Nails

Le Nails place is a nail salon that has received mixed reviews from customers. In order to assess the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the strengths, several customers appreciated the friendly and welcoming atmosphere of Le Nails place. One customer mentioned that they have been going to this salon for years and consider it their go-to place. The fact that they bring their friends and family along and they also enjoy the service indicates a positive and welcoming environment. Another comment mentioned the great customer service and how the staff took care of their needs and made them feel comfortable.
Furthermore, Le Nails place seems to be efficient and fast in their services. One customer mentioned that they were able to accommodate their spa pedicure and manicure in a timely manner. Despite there being a few other customers, the staff worked quickly, which indicates that the salon values efficiency and recognizes the importance of customers' time.
In terms of specific services, some customers appreciated the quality of acrylic nails. One customer mentioned that they are an acrylic nails girl and always love the way their nails are done at Le Nails place. Another customer praised the salon for being able to handle their stubborn ingrown toenails with ease. This suggests that the salon has skilled technicians who are capable of providing satisfactory services.
However, there are also several weaknesses that have been highlighted by customers. One major complaint was the poor quality of nail sets and manicures. One customer mentioned that their fill was done sloppily and the lines from their previous set were noticeable. Another customer mentioned that their manicure resulted in polish on their cuticles, and when they asked the technician to fix it, they were told it was perfect as it is. These comments indicate that there may be inconsistencies in the quality of services provided at Le Nails place.
Another weakness of the salon is the issue of customer satisfaction and addressing complaints. One customer mentioned their disappointment in how their gel polish peeled off the next day after getting a fill. When they requested a fix or removal of the polish, they were made to feel bad and were not given a timely solution. This suggests a lack of attentiveness to customer concerns and an unsatisfactory approach to resolving issues.
Price is also highlighted as a weakness by some customers. One comment mentioned that they found the prices to be overpriced for the quality of services they received. Another customer specifically mentioned that they paid $91 for a soak off and a full set, which they deemed mediocre. This suggests that the salon may not provide good value for money compared to other salons offering similar services.
Lastly, there was a comment regarding a racist incident involving one of the staff members. While this comment is one-off, it raises concerns about the professionalism and diversity and inclusion practices of the salon.
In summary, Le Nails place has strengths in terms of a friendly atmosphere, efficient service, and skilled technicians for certain services like acrylic nails. However, the salon has weaknesses in terms of inconsistent quality in nail sets and manicures, inadequate attention to customer complaints, overpricing, and a concerning incident of racism.


Best TL Reviews

Went in for a fill. She never soaked off my last gel polish instead she just buffed it slightly and clipped some of the edges off and then painted over it. The lines from where my last set were are very noticeable. The set looks very sloppy in general. And I still tipped $10…will not be back.
I have been getting my nails done here for YEARS. They are my go to salon. Very friendly, always smiling and welcoming. Always bring my Mom or friends and they love it too!
I'm strictly an acrylic nails girl.... and love them. They are friendly, fast and beautifully done.
Love Kelly. She’s super nice, but as for the man who worked 3/4/23 super racist. Spent over $100 on services & he stopped me as I was walking out accusing me of not paying. Got the lady that I paid & he couldn’t do anything but apologize to me. Ridiculous. Won’t be back.
This was my 1st time here for my birthday. Everyone was extremely nice. They accept walk ins which is cool but having an appointment is recommended. When I was there they were able to provide my spa pedicure and I had to wait about 10-15 mins for my manicure after my pedicure was done as there were people who had appts being serviced. For a Tuesday early afternoon it was a little busy but they do work pretty quickly. Both my manicure and pedicure came out amazing. May return in 2 weeks if I have the time too.
For $30 i guess i got my moneys worth. Got poilish on my cuticles told the dude to fix it and he said no they're perfect. So i mean whatever.
Loved this place!! They took care of my stubborn in grown toe nails with ease. The atmosphere was amazing and the customer service was astounding. Great service even though they were super busy. My family will definitely come back here for their services in the future.
I usually have good experiences here which makes me so upset to share this. I got an acrylic fill earlier this week to which my nails were all bumpy when I left but I thought, oh well I can deal with this! I woke up the next morning to my gel polish peeling off. I called to asked for them to be fixed and that would be able to come in the next day around 1:30 because I had to work. they said okay! I showed up at 1:30 for them to look at my nails and honestly make me feel bad. I just wanted them fixed or taken off. the lady told me that I could come back in about 45 minutes to get them redone. I didn’t have the time due to working that evening as well. i’m just upset because it wasn’t even like the message was forwarded along when I called the day before.
mediocre and over priced. $91 for a soak off and a full set. the nail art is tacky to me and the nails aren’t the same length. i’m not sure why making nails the same length is such a mf task for nail techs but it’s annoying me. $91 for a mediocre set. they’re friendly though.

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Le Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

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