Nail & Beauty Doctor Etc

+1 302-425-4461

1406 Lancaster Ave, Wilmington, DE 19805 United States of America

Open Today: -

Quick Facts About Nail & Beauty Doctor Etc

Nail & Beauty Doctor Etc place has both strengths and weaknesses based on the comments provided. Let's break them down below:

Strengths: 1. Friendly and Welcoming Staff: Many customers mentioned in their comments that the staff at Nail & Beauty Doctor Etc are welcoming and friendly. This creates a positive atmosphere for customers and makes them feel comfortable during their visit.

2. Good Nail Service: Several customers expressed their satisfaction with the nail services provided by Nail & Beauty Doctor Etc. They mentioned that the staff does an amazing job and consistently delivers good results.

3. Family-like Atmosphere: One customer mentioned that the place makes them feel like family. This indicates that Nail & Beauty Doctor Etc has created a sense of community and a warm environment for their customers.

4. Customer Loyalty: One customer mentioned that they have been going to Nail & Beauty Doctor Etc for a while now, showing that they have managed to build a loyal customer base.

Weaknesses: 1. Rushed Service: One customer complained about feeling rushed during their appointment, even though there were not many customers present. This indicates that there might be a lack of attention to detail and customer satisfaction.

2. Inconsistent Service Quality: A customer mentions that they had to trust a new nail technician after their original one left. Although the new technician is described as "okay," they do not compare to the quality provided by the customer's previous technician. This suggests that there might be inconsistencies in the skills and abilities of the staff.

3. Slow Service: Some customers mentioned that the service at Nail & Beauty Doctor Etc can be slow. While one customer justified the wait by stating that it is worth it because they feel like family, another customer expressed frustration at having to wait for over an hour without any apology or discount. This inconsistency in wait times might lead to dissatisfaction among customers.

4. Lack of Expertise in Nail and Toe Treatments: One customer strongly criticized the place, stating that they do not know how to do nails or toes. This negative feedback suggests that there might be some staff members who lack the required skills and knowledge in providing these specific services.

In conclusion, Nail & Beauty Doctor Etc has several strengths such as friendly staff, good nail services, and a welcoming atmosphere that fosters customer loyalty. However, there are also weaknesses, including rushed and inconsistent service, slow service at times, and a lack of expertise in certain treatments. To improve, the salon should focus on addressing these weaknesses, ensuring consistent and quality service for all customers.

Best TL Reviews

I enjoy coming here only issue is why are you rushing when there are barely any customers? She left all this extra acrylic around my nails and left two cuts.

It was nice I haven't gotten my nails done in a while so it was ok for the first time with someone new that is the only thing I didn't like was she had to stop and do some man eyebrows but other than that????

This nailary is ok. My original nail tech left last month so I had to trust another one there. So far this nail tech is ok. Of course he doesn't compare to my original nail tech but all is good

I'm normally to busy to go but when I do I am happy with my service

Terrible service!!was told to come in 45 minutes yet still waited for over an hour! They offered no apology nor discount for the ridiculous wait time..

Good peoples bur slow service. It's worth the wait bc they make me feel like family????????

I've been going here for a while now and I love the service. The staff are welcoming and friendly. Everytime I get my nails done they do an amazing job.

This place is horrible they don't know how to do nails and they definitely don't know how to do toes I would not recommend no one to go there