Fantasy nails

+1 845-623-3499

29 Rockland Center, Nanuet, NY 10954 United States of America

Open Today: Closed

Quick Facts About Fantasy nails

Fantasy Nails place has several strengths as described by the positive comments. Firstly, customers appreciate the clean and welcoming environment of the salon. The staff is consistently described as friendly and accommodating, offering drinks and making customers feel at home. This suggests that Fantasy Nails values customer service and strives to create a positive experience for their clients.

The upgraded pedicure chairs are mentioned as a nice addition, indicating that Fantasy Nails invests in updating their equipment to enhance customer satisfaction. The salon is commended for having a great selection of colors for gel nails, suggesting that they cater to individual preferences and trends. The positive experiences with nail technicians like Maritza, Victoria, and Gloria demonstrate the talent and skill of the staff, including their ability to replicate intricate designs and provide relaxing services for both adults and children.

The owner, Siya, is repeatedly praised for her welcoming and friendly demeanor, implying that she sets a positive tone for the salon. The fact that some customers have been loyal and returning for years also indicates that Fantasy Nails has built a strong customer base and establishes lasting relationships with clients. Recommendations from existing customers show that they value the salon enough to refer their friends and relatives, highlighting the trust and satisfaction they have in the services provided.

On the other hand, there are a few weaknesses mentioned in the negative comments. One customer expressed frustration with the lack of effective communication when their appointment was cancelled due to a nail technician's emergency. This indicates a potential issue with staff coordination and organization. Another complaint revolves around the professionalism of the nail technicians. One customer claims that the pedicurist took phone calls during their service, interrupting the experience and compromising their satisfaction. Additionally, this customer mentions that the salon appeared dirty and in need of cleaning, suggesting a lack of attention to cleanliness.

Although the negative comments indicate areas for improvement, it is noteworthy that the majority of the comments are overwhelmingly positive. The strengths of Fantasy Nails place, such as a clean environment, friendly staff, talented technicians, and a welcoming owner, are significant factors contributing to customer satisfaction. However, the salon should address the weaknesses mentioned in the negative comments, such as improving communication and ensuring professionalism and cleanliness among the staff. By addressing these issues, Fantasy Nails has the potential to further enhance their reputation and continue providing excellent service to their customers.

Best TL Reviews

My mom and I have been going to this place for years. Very happy with the service. They recently upgraded the pedicure chairs which was a nice addition. The place is always clean and staff is always friendly. Manager Siya is accommodating and always welcomes you with a smile. They have great selection of colors for gel. You are always offered water or coffee. My favorite is Maritza!

I had an amazing experience at Fantasy Nails in Nanuet. The staff is so friendly and talented!! I brought in a complicated design that I found on online and Victoria did it better than the image that I found. Gloria’s pedicures are so relaxing. Gloria also does my young daughter’s manicures. She’s gentle and kind. She makes my daughter feel like a little princess. The owner is awesome! I simply love this place!! I highly recommend.

I cannot say enough wonderful things about this nail salon. From the moment that I walked in the door Yella the lovely woman in the front made me feel at home. She offered a cool drink and showed me every new nail swatch as well as asking how my day was. Victoria was an absolute artist with my nails. They have never need “done” so perfect.

The owner Sis is a very kind woman and I cannot wait to sit in the salon again. It is very clean, welcoming and just all around the best salon I have ever been in. Thank you Fantasy Nails of Nanuet.

I have been been coming to Fantasy nails for couple of years now. All the staff are so competent and I especially love Rosa for my French dip powder. I trust recommending Fantasy nails to my friends and family.

Absolutely love my nails! Beautiful, clean and respectful salon. Highly recommend!

I would have liked to come here to get my nails done, but the only phone number listed apparently belongs to a person who does not know how to communicate properly. I was scheduled for an appointment only to have it cancelled, I was left a voicemail telling me that the nail tech had an emergency and couldn't do my nails and that I could have another person to do them. I called back to let them know I absolutely would be ok with anyone else doing my nails but hit a brick wall when this woman who can't communicate answered the phone. Guess I will have to try another place. This one is very unprofessional.

How is this place even in business and where are these 5 star reviews coming from? the two stars are only for the lady in the front who was nice and got me in right away. $20 pedicure. as you'll see in my photos, not once but TWICE captured the "pedicurist" actually TAKING PHONE CALLS during my pedicure. Stopping my pedicure to talk on the phone. You'll also see a photo of the pedicurist next to me, ALSO taking multiple phone calls. The place was dirty. not sure if you can see it in the photo but it needs a bleaching. and i didn't really appreciate the smack with the file to tell me to put my foot in the sink when she spoke english good enough.

Just go across the street to Wonder Nails. they would never act like that.

I’ve been going to Fantasy nails for years. Owner Siya always greets you with a big smile and goes out of her way to make sure your comfortable. The shop is clean, Pleasant , and all the staff is friendly and happy to help you if you have any questions. I’ve been using Victoria for years for dipping . She is friendly, helpful, and does an amazing job. I’ve sent many of my friends and relatives to her. Thumbs up for fantasy nails ????