Quick Facts About Pretty Nails
Pretty Nails Place, as evidenced by the comments, has both strengths and weaknesses. To provide a comprehensive analysis, let us first focus on the strengths of the business.
One of the major strengths of Pretty Nails Place is the skill and expertise of Cece, who is repeatedly mentioned in the comments as being amazing at what she does. Customers appreciate her ability to understand their vision and deliver the desired results. Cece's talent is particularly lauded when it comes to unique and creative nail designs. This indicates that Pretty Nails Place has a skilled professional who can cater to diverse customer preferences.
Another strength highlighted in the comments is the efficiency and quality of service. Yara is praised for being kind, efficient, and excellent at her job. This suggests that Pretty Nails Place has staff members who provide pleasant and satisfying experiences to customers. It is important to note that these positive experiences have led to customer loyalty, as some individuals state that they have found their new nail salon due to the service received at Pretty Nails Place.
Additionally, the comments mention that Pretty Nails Place offers SNS dip powder and exceptional pedicures. This indicates that the business has a range of services to cater to different needs and preferences. By having specialized services and skilled professionals, Pretty Nails Place can attract a diverse customer base.
Moving on to the weaknesses, it is notable that pricing transparency is a major concern for customers. Several comments highlight the deceptive and unclear pricing practices at Pretty Nails Place. Customers criticize the significant price increases and the final surprising costs revealed after the service is completed. This lack of transparency can lead to customer dissatisfaction and can tarnish the reputation of the business. Addressing this weakness by being upfront and transparent about pricing can help build trust with customers.
Another weakness identified in the comments is the lack of consistency in service quality. While some customers have had positive experiences, others have complained about receiving poor manicures and feeling disappointed. This inconsistency indicates a potential issue with the training and supervision of the staff. Ensuring a consistent level of service quality across all staff members is crucial for maintaining a good reputation and customer satisfaction.
Lastly, one comment mentions an unpleasant encounter with the owner, Cece, who is said to come to the defense and try to counter negative reviews. This suggests a lack of professionalism and may give the impression that customer feedback is not valued or acknowledged. Responding to negative reviews in a respectful and understanding manner is essential to maintain a positive image and demonstrate a commitment to customer satisfaction.
In conclusion, Pretty Nails Place has strengths in terms of skilled professionals who can deliver unique nail designs and provide efficient service. Additionally, the business offers specialized services such as SNS dip powder and exceptional pedicures. However, there are weaknesses related to pricing transparency, inconsistency in service quality, and the owner's response to negative reviews. Addressing these weaknesses through transparent pricing, consistent training, and professional customer engagement can help enhance the reputation and overall customer experience at Pretty Nails Place.
Best TL Reviews
I asked for a short, thin line French acrylic with gold sparkles on ring and well I got the worst manicure I’ve ever received. This was for my birthday and I couldn’t be more disappointed. Look for yourself. I paid $117 for this… you can see my natural nail through it even though another employee came by and recommended she use a pink color to go over the middle, like a normal French. So embarrassed by these and wish I could chop them off but since they cost $117 I can’t. I hate to leave bad reviews man but I feel robbed and will literally never come here again, this place is supposed to have a good reputation. As nice as the lady was she just doesn’t belong in this nail industry quite yet.
To be fair with the business, they don’t do a bad job, not exceptional, but not bad either. They’re just extremely deceiving and unclear about their pricing. They have increased their prices significantly in the past year and even the most basic service is outrageous and you find out the final, surprising cost after it’s already been done. I’ve read Reviews here before and always see the owner Cece come to the defense and try to counter the customers bad comments. Please be honest with yourself! It’s unprofessional and unethical to have a pedicure posted at $30 and charge the customer $55. We all have to make a living and no-one is degrading your work or effort. But be more transparent and considerate with your customers.
Had the pleasure of getting my nails done by Yara. She was kind, efficient and very good at her job. Thank you, Yara for a pleasant experience. Love my nails, the color and the shape! Will see you again soon.
If you are looking for a place to get your nails done this is your place. Cece is wonderful at doing SNS dip powder. And Lee is amazing at pedicures. I now have a place to go!!!
Went today for the first time and will definitely be coming back. This is now my nail salon. Cece was amazing, she was able to do the exact design/colors i asked for, and she perfectly waxed my eyebrows. I’m in love with the results.
Cece is the best????????. I’m absolutely in love with my nails. I mixed three different nail pictures to create a vision I had in my head and she UNDERSTOOD THE ASSIGNMENT????????. LADIES TRUST CECE you won’t regret it!!!
Once again Cece amazes me with her awesome nails ..I will continue coming to pretty nails as long as CeCe is there....perfection everything she does my nails! Truly an artist with knowledge!
Cece is amazing! I am absolutely in love with my nails. She is so good at what she does, and I'm confident she can do all my funky designs. I look forward to coming back. Thank you Cece! If I could give your place 10 stars, I would. ❤⭐❤
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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Location
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