Nails Today

+1 248-543-6442

13731 W Nine Mile Rd, Oak Park, MI 48237 United States of America

Open Today: -

Quick Facts About Nails Today

Nails Today has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis of the strengths and weaknesses of Nails Today, we will examine each comment individually.

Starting with the negative comments, it is apparent that some customers have had bad experiences at Nails Today. Several customers complain about the service they received, with one customer mentioning that they were cut during their nail service and their nails ended up looking horrible. This indicates a weakness in the technical skills of some of the staff members at Nails Today. Additionally, another customer mentioned that the service they received was not good, with the staff member not listening to their instructions and leaving their nails bulky and at different lengths. This highlights a lack of attention to detail and a failure to meet customer expectations.

Furthermore, the issue of pricing is mentioned in a couple of comments. One customer states that the prices at Nails Today are higher than other places they have visited. Another customer mentions that they did not receive some of the treatments they expected, such as a hot towel treatment or paraffin. This suggests a weakness in communication or transparency about the pricing and services offered at Nails Today.

On the positive side, there are also comments praising the professionalism and expertise of some staff members. One customer mentions that Hanna, a staff member at Nails Today, is very professional and did a wonderful job on their nails. Another customer expresses satisfaction with their nail repairs. These comments suggest that there are staff members at Nails Today who possess the necessary skills and provide a good customer experience.

Another strength mentioned in a comment is good customer service. One customer had a great experience on their first visit and compliments the staff for doing a good job on their nails. This indicates that Nails Today focuses on providing good customer service and has staff members who prioritize customer satisfaction.

Finally, there is a comment from a long-time customer who loves the services and has been going to Nails Today for several years. This shows that Nails Today has been successful in building a loyal customer base, indicating that they have been able to please some customers consistently over a long period of time.

Based on the comments provided, the strengths of Nails Today include having professional staff members who provide good customer service and expertise in nail services. They also have loyal customers who have been coming to the establishment for several years. However, weaknesses include issues with the technical skills of some staff members, inconsistent service quality, unclear pricing and lack of certain expected treatments.

In order to improve, Nails Today should focus on enhancing the training and skills of their staff members to ensure consistent and high-quality service. They should also improve transparency in relation to pricing and services offered to avoid any misunderstandings or disappointments. By addressing these weaknesses, Nails Today can leverage their strengths and improve overall customer satisfaction.

Best TL Reviews

This place is horrible. Cut me up and made my nails look horrible. Then when I asked for a discount the lady said she would take $5 off ($40) and then charged me $37

Very terrible service I got my nails done by an old man who didn’t know what he was doing he cut me twice and didn’t listen to any instructions he messed my nails up

They’re very bulky and also 2 different lengths I will be calling to get my money put back on my card because it’s very in acceptable

I had my nails done by Hanna. She is very professional with her expertise. She makes sure she understands what you want for service. She did a wonderful job on my nails. She has a repeating customer from 2 nail visits.

I stopped in hoping to get something I felt would be simple quick and easy. Come to find out its more expensive, and yes they do talk about you if you don't understand their language. Not sure why a tip of white polish would/should mean money money but it's sad, it was cheaper to put paint on the whole nail. I've had non shellac paint last at least 1 whole week. The lady dug on the side of my toe nail to where it bled. I'm glad I don't have to be curious about this place anymore. Ask about prices and clarify before wasting money here.

Good customer service????????. My first time had a great experience. The staff does a good job on my nails????. Hana is nice and does a great job on my 2 nail repairs.

The young lady was nice and did a good job, but the prices are too high!!! The pedicure was $25. Wow I pay $20 - $22 dollars everywhere... I didn't get a hot towel treatment or parafin!!! I had a fill-in, nail repair, and mood change!!! Total bill was $70!!! They don't do rhinestones and my nails have nothing fancy done to them??????????????????????????????????????????????????? 1st time here ‼️✌????✌????

I went for a fill in n pedicure and I left with chunky fat nails that were not shaped well. He almost ripped my nail off and was way to rough with the file. I complain about the nails looking wide n missed shape...no resolution offered. I had good prior service but if I’m paying $60 then my nails need to be shaped well! I probably won’t be back!

I luv it there ,they are very ???? I just luv the services,and the nice prices ,been going for like 7 or 8 years.been other places,and always end up back here.