Quick Facts About Century Nails
Century Nails place, based on the comments provided, has a mix of strengths and weaknesses that should be considered by potential customers. The strengths include positive customer experiences with nail designs, reasonable prices, and skilled staff members for certain services such as lashes and eyebrows. However, there are also several weaknesses such as issues with cleanliness, disorganization, unprofessional behavior, and customer dissatisfaction with certain services.
Starting with the strengths, one customer mentioned that they received the desired nail design and highly recommended the salon. Another customer appreciated the good service and mentioned that the prices were reasonable compared to other places. Additionally, the review highlighted the availability of both regular and gel nail polish, which can be a plus for customers who prefer one over the other. It was also mentioned that a male customer had their nails painted black and it turned out great, indicating that the salon is accommodating to different preferences.
Furthermore, the loyalty of some customers over a five-year period indicates that the salon has satisfied customers for eyebrow and lash services. One reviewer specifically mentioned that Sandy, the cosmetologist and lashes technician, always does an outstanding job and is very patient. The reviewers also mentioned that the owners require staff to listen and perform services according to the customers' preferences, which can be seen as a strength in meeting customer needs.
Moving on to the weaknesses, cleanliness seems to be a significant concern. There were multiple comments regarding the presence of roaches in the salon. This can greatly impact the reputation of the establishment and can deter potential customers from visiting. Additionally, there were complaints about the strong smells of acrylic or gel fumes and the accumulation of fake nails and drill dust on the floor and workspaces. This indicates a lack of attention to cleanliness and hygiene, which can lead to an uncomfortable experience for customers.
Another weakness highlighted in the comments is the disorganization of the salon. Multiple customers expressed frustration about not knowing who was next in line for services, leading to confusion and potentially long waits. Disorganization can also contribute to a negative atmosphere and make customers feel frustrated or annoyed. Additionally, comments were made about the inconsistency in opening times, with the salon opening 30 minutes later than indicated on the door. This lack of punctuality can inconvenience customers who have made appointments or have limited time available.
In terms of customer service, there were several negative experiences mentioned. One customer detailed a painful and poor nail service, where the technician ripped off part of their natural nail while removing their previous nails. There were also complaints about unprofessional and disrespectful behavior by the owners, such as making lame jokes about clients and talking loudly in their native language in a derogatory manner. These behaviors can create a hostile and unwelcoming environment for customers.
Another significant weakness mentioned by a customer was the use of cheap eyelash glue, which caused an infection. The customer requested a refund or a redo of the service, but the owner refused. This refusal to address a customer's dissatisfaction and the reported rude behavior towards the customer can greatly impact the salon's reputation and customer trust.
In conclusion, Century Nails place has both strengths and weaknesses. The strengths include positive customer experiences with nail designs, reasonable prices, and skilled staff members for lashes and eyebrows. However, the salon is plagued by cleanliness issues, disorganization, unprofessional behavior, and customer dissatisfaction with certain services. These concerns should be taken into account by potential customers before choosing to visit this salon.
Best TL Reviews
Great nail salon the picture on the right is what I wanted and the picture of the left is what I got. 10/10 I recommend going here. My friend (male) also got his nails painted black. It looks great.
The service was good price not bad compared to other places. Has the availability of regular or gel nail polish. My daughter and I saw roaches. The place was organized but has its clients.
Had my nails done. Told him I wanted them the same design as I had which were v with a pink you couldn’t see my natural nails behind the colour. Got clear and rhinestones that apparently look “very pretty” as you can see my nails look hideous 2days after 1 nail snapped, 4days later paint started pealing now a week later to lifting really bad. Also the nail that is lifting the most he tore half of my natural nail off while taking off my other nails I kept telling him it was hurting and he kept ripping a nail tip under my nail. I’ll never go back there again. I was going to say something but the shop was already very heated with other girls complaining so I paid and left but definitely wasn’t worth my money I spent.
I’ve been going to this nail salon for 5+ years solely for my eyebrows and lashes. They are Unprofessional, Disoriented, and Unorganized . You can be there from before the time they open till after 1pm just for eyebrows and lashes you will get skipped! Or end up arguing with one or more. I can tell you they definitely lost a very loyal every week customer for sure.
Sandy; Cosmetologist lashes tech always does an outstanding job. On point every time with her skills. She's very patient. Tony and Mrs. Ann owners requires staff to listen and perfom services for whatever customers want and need.
Definitely needs improvement with whoever is next in line for services. It's confusing at times with the" ticket???? for services" and the alignment/rotation of services.
In addition, wish the air quality ventilation of circulating fresh recycled ♻️ air. There's strong smells of acrylic or gel fumes; drill dust & fake nails building up on floor and workspaces. Even the shops appearance can be better cleansed and floor swept during time spent being serviced. Thank you ????.
They work slow and open 30 minutes later than the time shown on the door. The clients are apt to fight with one another at a moment's notice which is likely due to how disorganized the business is run; everyone looks annoyed from waiting. No one knows who's next! Roaches walk by like they came for lashes and nails too! The owner makes lame jokes about the clients to their faces. This place is not worth the trouble at all.
I went there early so there was availability. I was waiting for the person that does eyebrows to show up but she wasn’t there so I decided to get a mani(full set)and pedi.
There was a gentleman that told me to sit down at his chair and there were Roaches crawling out of the plastic cap that he was placing on the foot spa. He saw the bigger one and flicked it away ,the little one escaped from the hot water that he was filling up the container with. I anticipated leaving and I don’t know why I didn’t .. he finishes my pedicure and it actually looks nice.
He takes me over to do my nails and I tell him what I want. He tells me for one rhinestone on each finger and two designs he’s going to charge $10 each. Ultimately he does designs on all of them in a way that he wanted to do it in total I was charged $130 for acrylic nails and a pedicure with gel polish.
The set is not hideous but it’s not what I asked for. I’ll just stick to my eyebrows and lashes on occasion.
Terrible experience they use cheap eyelash glue which have me an infection Linda removed them and said come back in a week she would redue them or refund me which Ann refused to do!! Ann got mad and started talking her language really loud to some guy maybe owner who also said no refund must pay again lol they are a whole joke id never recommend them they are very nasty people who talks about Americans they don’t deserve or appreciate us
Place Pictures
Century Nails Info
Amenities
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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