Maria's Hair Braiding

+1 215-471-4885

274 S 52nd St, Philadelphia, PA 19139 United States of America

Open Today: -

Quick Facts About Maria's Hair Braiding

Maria's Hair Braiding place has both strengths and weaknesses based on the comments provided.

One strength mentioned by a customer is the quality of Mrs. Maria's work. They mentioned that their hair lasted for 3 months after getting it done by her. This suggests that Maria has good skills in hair braiding and can provide long-lasting results. Another positive aspect is that she includes hair in the price, making it a convenient option for customers.

Another strength mentioned is the friendliness of the staff. Multiple customers appreciated the nice and friendly attitude of the staff members. This can contribute to creating a welcoming and comfortable environment for customers.

Additionally, one customer mentioned that they loved the way their braids came out and expressed their intention to visit again. This suggests that Maria's Hair Braiding place can deliver satisfactory results and leave customers happy with the outcome.

However, there are also several weaknesses mentioned in the comments. One of the main weaknesses is the issue of timeliness. One customer mentioned that they had to wait for a long time before getting their hair done, despite having an appointment earlier. Another mentioned a waiting time of one and a half hours before their daughter's hair was started. This indicates a lack of punctuality and can be frustrating for customers who value their time.

Another weakness highlighted by multiple customers was the inconsistency in meeting the requested style. One customer mentioned that their braids turned out to be too thin, and when they addressed the issue, the blame was shifted to them. This lack of accountability and inability to deliver the desired outcome can be disappointing for customers.

Communication and professionalism are also mentioned as weaknesses. One customer mentioned that the staff started yelling at each other and at them in their native language, causing discomfort and frustration. Another customer commented on the lack of mask-wearing and excessive coughing in the facility, which raises concerns about basic hygiene and safety standards.

Furthermore, there were complaints about the loud environment and lack of focus during the service. Multiple customers noted that the braiders were constantly talking loudly and not paying enough attention to the customers' hair. This can be seen as unprofessional and not providing the level of service that customers expect.

In conclusion, Maria's Hair Braiding place has strengths in terms of the quality of work and the friendliness of the staff. However, there are several weaknesses including issues with timeliness, inconsistency in meeting requested styles, lack of professionalism, and communication challenges. These weaknesses can impact the overall customer experience and satisfaction. It is important for the business to address these weaknesses and strive for improvements in order to enhance the reputation and success of the salon.

Best TL Reviews

I called on same day, it was a Sunday. I was happy they said come @ 1, we got there at 1, she didn't get in the chair till 345 i have three photos one is what i asked for one from the day and one from exactly a week later. The staff were petty nice but these braids. They were 140. Here are the 3 photos. Asked for, week kater , walk out day is the way the uploaded

I get my hair braided a lot because I work and can't get to the hair dresser unless I'm off. I Love how Mrs. Maria takes care of my hair. I had a couple of stylists that did my hair and it was gorgeous.

This a great place to visit. I meet Mrs. Maria a year ago and I just loved how she did my hair. I came from SC to PA for her to do my hair. Once she has finished my hair it lasted me for 3 months. Please give her a call you will not be disappointed good quality of work $160 for this hair style and hair is included with the price 5 hrs top of getting it done. See you the next time visit. Mrs. Maria is in the the first photo and the second photo was the first time she did my hair. Please visit and support.

Its been years since I last went here. I went today and I'm in love all over again. The staff is nice and friendly. I love the way my braids came out. I will definitely be back.

This place deserves no star ratings at all however one star will be suffice. I went to get my hair styled in knotless braids for $180. This picture is how they attempted to do the back which once I observed this I immediately told them that the parts were too big. They then in their native language starting yelling at each other and me which then made me very frustrated and I felt attacked. The lady that was braiding the back then told me that she would just take the braids out because it was nothing wrong with them and proceeded to cut the braids at any length. I asked them to stop cutting my hair and the volume in the shop increase substantially in their native language, it was obvious that they were upset with me. This made me completely uncomfortable with giving them my money or my time, they don't deserve it treating their customers this way. I asked them to please stop braiding my hair and cut it at the length I requested because I did not appreciate their unprofessionalism.

**They DO NOT WEAR MASK and were coughing obsessively in the facility.

Had to wait an hour and a half for my daughters hair to be started then another 45 minutes for mine. They were super loud. My hair took 8 hours (medium individuals) and I did not get what I asked for. ALL the women being serviced complained about how slowly the braiders were working. The woman who braided my hair tried her best but I didn't get what we agreed on. I won't be going back.

Showed a picture of the style I wanted. When I finished the size of the braids were very thin. They blamed me for not saying anything sooner, yet the braider never gave me a reason to check behind her work mid-way not did she encourage me to look before completing the job. The lack of accountability or option to make sure the customer was somewhat satisfied blows my mind. I will never step foot in this shop again.

Been going here for years, but had a bad experience this time. Braiders we’re constantly talking very loudly the whole time. Not enough focus on your hair. To much talking. No kinda consideration for the customer me. 3 people on my head at Once. My hair turned out nothing like the picture. Excuses began to be made. Like oh that’s not the right hair after they done finished braiding and realized they couldn’t do it right. I had to guide them to cut my hair right. I had to go home and try to fix my own hair, it’s still not how I wanted it. I won’t be back.

I would only recommend if you are getting simple styled braids. Very disappointed. I went back and they at least gave me all my money back so I appreciate that. They took the braids out to. Really surprised because I unusually have a good experience here.