Quick Facts About J D Nails
Strengths:
- Kind and professional staff: The majority of comments praise the staff at J D Nails for their kindness, professionalism, and willingness to cater to customers' requests. This indicates that the staff provides excellent customer service, which is a significant strength for a business like this.
- Skillful nail technicians: Various comments compliment the nail technicians' skills, particularly when it comes to specific services such as French Ombré and pedicures. This suggests that the salon has experienced and talented staff who can deliver high-quality nail treatments.
- Clean and welcoming environment: Some comments mention that the salon is clean and welcoming. This creates a comfortable atmosphere for customers, enhancing their overall experience at J D Nails.
- Reasonable pricing: One comment mentions that the price for a pedicure was very reasonable. This could be a significant strength for the salon, as competitive pricing can attract customers and encourage them to become repeat customers.
Weaknesses:
- Rude staff behavior: One comment states that the staff is rude, and they often park in customer parking spots. This indicates a lack of professionalism and respect towards customers, which can negatively impact the salon's reputation and customer satisfaction.
- Inconsistent service quality: One comment complains that the nail technician did not do a good job and walked away multiple times during the service. Inconsistency in service quality can be a weakness for any business, as it can result in dissatisfied customers who may not return or recommend the salon to others.
- Lack of clarity in pricing: One comment mentions being charged extra for a pedicure without being informed beforehand. Lack of transparency in pricing can create confusion and dissatisfaction among customers. It is important for businesses to clearly communicate any additional charges to avoid any misunderstandings.
- Misunderstandings regarding nail shape: A customer expressed dissatisfaction with the nail technician's understanding of a specific nail shape request. This indicates a potential weakness in staff training and communication, as the nail technician did not meet the customer's expectations.
- Lack of communication regarding extra charges: Another comment expresses dissatisfaction with being charged extra for a child's pedicure without prior communication. This highlights a weakness in the salon's communication with customers, as they should have been notified beforehand about any additional expenses.
In conclusion, J D Nails has several strengths such as kind and professional staff, skillful nail technicians, a clean and welcoming environment, and reasonable pricing. However, there are weaknesses in terms of occasional rude staff behavior, inconsistent service quality, lack of clarity in pricing, misunderstandings regarding nail shape requests, and lack of communication regarding extra charges. These weaknesses should be addressed and improved upon to ensure better customer satisfaction and loyalty.
Best TL Reviews
I just recently started going to JD Nails when Jerry and Nina took over the business. Every time I have gone there, they have always been kind, and have done everything I have requested. Nina did an awesome job on my French Ombré, and every fill afterwards. Great customer service and will definitely go back to them!
Jerry was so welcoming and willing to do anything I asked with my nails. So professional! And My nails are so beautiful! I will absolutely be back!
My first visit but definitely not my last. The salon was clean. The pedicure I received was just what I look for! Bihn was gentle with my sensitive feet and very professional. The price was very reasonable.
Staff is rude, they always park in front of the shop where it clearly say "Customer parking only"
If they can't read the no parking sign who's to say they're following other protocols.
Maybe leave the front of shop for patrons not for yourselves. Typical shop owner making threats when a bad review is left.
She charged me 65 and I tipped 20%. She did not do a good job. I am not someone to complain either. Multiple times she walked away. The polish isn't comple.I will never go here again. Oh and I asked for ⚰ shape. She was convinced this is what coffin shape looks like.
Overall have enjoyed coming here the last few times. On my last visit I was charged $3 extra dollars for my 3 year olds pedicure because she chose 10 colors vs 1… not sure why it would be extra when we didn’t get a design? I was not told it would be extra until I paid.
I love this place! New to the area, highly recommended Friendlly clean no roaches.. lol jk in my Tiffany Haddish voice???????????? I will be returing,, recommending, Nina is a great nail tech, we have the same name, very pretty,welcoming... Jerry is bilingual, very funny..Love it
First time Nina did her Thang. Her husband did an amazing job on my feet
Place Pictures
J D Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
How to go there
Location
Places