Nails Up

+1 704-875-3010

14230 Reese Blvd W, Huntersville, NC 28078 United States of America

Open Today: -

Quick Facts About Nails Up

Nails Up place has received mixed reviews from customers, with both strengths and weaknesses being highlighted. This analysis will examine the comments provided and explore the strengths and weaknesses of the salon in detail.

Starting with the weaknesses, one recurring issue mentioned by several customers is the inconsistency in service quality. The first comment highlights a disappointing experience with a dip manicure, citing bubbles, uneven application, and white powder speckles. This inconsistency is also mentioned in another comment, where the customer states that the price for the same service changes each time they visit. These issues point to a lack of attention to detail and consistency in delivering high-quality services.

Another weakness that is evident from the comments is the lack of professionalism displayed by the staff. One customer complains about the attitude of a technician who showed a lack of respect and value for the customer. Additionally, there is a complaint regarding the mishandling of a lost book. The salon did not take responsibility for the mistake and failed to apologize to the customer. These incidents highlight a lack of professionalism and customer service skills within the staff.

Moving on to the strengths of Nails Up place, many customers commend the skills and talent of specific technicians, especially Nam. Several positive comments mention how Nam is the best nail tech they have ever had, praising his attention to detail, ability to perfect any style or length, and the friendly and pleasant experience he provides. This indicates that the salon has highly skilled technicians who can deliver exceptional results and create satisfied customers.

Another strength highlighted by multiple customers is the casual and welcoming atmosphere of the salon. One customer mentions the great casual atmosphere, while another describes the associates as wonderful. The fact that customers can walk in without an appointment is also seen as a positive aspect of the salon. This suggests that Nails Up place offers a relaxed and comfortable environment, which contributes to an enjoyable experience for customers.

Additionally, the salon's convenience is mentioned positively in one comment. The presence of an ATM inside the salon makes it easy for customers to access cash, which is the only form of payment accepted. This convenience factor can be appealing to customers who prefer not to carry cash or have limited options for accessing it.

Finally, the salon's appearance and aesthetics are praised in one comment. The customer describes the salon as beautifully decorated, suggesting that the physical environment is visually appealing and adds to the overall experience.

In conclusion, Nails Up place has a number of strengths and weaknesses based on customer comments. The strengths include highly skilled technicians like Nam, a casual and welcoming atmosphere, and convenient access to cash through an ATM. On the other hand, the weaknesses include inconsistent service quality and a lack of professionalism displayed by some staff members. By addressing these weaknesses and building on their strengths, the salon could improve its overall reputation and customer satisfaction levels.

Best TL Reviews

I’ve been going here for years. Yesterday I had a dip “manicure” with French tips. It’s terrible!! Bubbles, uneven powder, nails are uneven, wavy and white powder all speckled in the clear coat!!! They charged me $60 when I always used to pay $50 with a tip. It’s bad.I’m going on vacation and it’s too late to get it fixed. I won’t go back.

I’ve been going there for a couple of months and usually get Nam. He is very good and did the below for me for Halloween. Great casual atmosphere and always just walk in. Remember cash only!

My mom and I have come here multiple times. Every single time my nails and the customer service are amazing. A different person does my nails every time, but they always look amazing. Today, these were my nails. I was so pleased with them that I felt like I needed to leave a review. 10/10 recommend this place for your nails!!!

I have gone to this place for a few years now and each time I go for the same service(s), the price changes. Never have I complained. I also had called to cancel an appointment that I had previously scheduled because I was able to get my service fulfilled elsewhere. I gave the professional courtesy of calling to cancel my appointment by calling and leaving a message for my Technician. The technician Nam calls me back with an attitude to tell me that I can no longer book with him. SO WHAT!!!

This place is all around unprofessional. Spend your money where you are valued and respected. This place is not it!

Wonderful associates! Always have a great nail job. Extremely accomodating, just remember they only take cash. But they do have an ATM inside so it is extremely convenient. Completely worth just an experience because the salon is beautifully decorated.

I visited the salon for a mani pedi and accidentally left the book I was reading behind. I called in to see if they had it and they confirmed they found my book. I said I would come by to pick it up in the evening. I just stopped in and they told me they had it set out on a chair and a lady said it was hers and took it this morning without checking her name. The man I spoke to was not apologetic and I am disappointed they didn’t keep it behind the desk for me.

However during my visit I had an amazing manicure and pedicure with the friendliest technicians. My nails looked amazing! I’m leaving a poor review for how they handled my lost book.

Nam is the best nail tech I’ve ever had. I promise you won’t regret it, I’ve been coming to him for the longest. Great sense of humor, awesome personality and does the absolute best nails. Any style, any length, any design - he perfects it!

I went in today to get my nails done for Christmas and Nam did such a fantastic job, other ladies stopped by just to look at my nails while he was doing them. This salon is the best by far and the staff are so pleasant. I loved my nails and that's why I am a client for life!