Blue Cave Smokeshop

+1 925-609-5969

1691 Contra Costa Blvd, Pleasant Hill, CA 94523 United States of America

Open Today: -

Quick Facts About Blue Cave Smokeshop

Blue Cave Smokeshop appears to have several strengths based on the comments provided. One of the main strengths mentioned is the quality of their products. One customer states that they have been a loyal customer since the shop opened and believes it is one of the best in the area. Another customer mentions that the shop is fully stocked with a wide variety of merchandise to choose from. This suggests that Blue Cave Smokeshop offers a comprehensive selection of products for customers to browse and purchase.

Additionally, the shop seems to have good customer service. One customer mentions that the workers are super friendly and funny, creating a positive and welcoming atmosphere. Another customer shares an experience where they didn't have enough cash and the shop fronted them the item until they could pay, showing a willingness to accommodate and assist customers. The shop's willingness to go above and beyond for their customers is also highlighted in a comment where they searched through their inventory to find a replacement piece and even offered to clean the customer's item while they waited. This level of customer service helps to create a positive and satisfying shopping experience.

Another strength mentioned is the convenience of shopping at Blue Cave Smokeshop. One customer mentions that they called ahead of time for coils and the staff knew exactly what they wanted, allowing for a quick and easy purchase. Another customer mentions that they were able to easily pick up what they needed on a rainy day. These comments suggest that the shop is well-organized and efficient, making it convenient for customers to find and purchase the products they need.

However, there are also some weaknesses mentioned in the comments. One customer warns potential customers not to come to the shop if they are looking for vape products. They claim that the shop does not show customers what they have and that vape products are expensive and the workers are not friendly. Although this is only one negative comment, it is worth noting as it may indicate a lack of transparency and poor customer service in regards to vape products.

Another weakness mentioned is that compared to other shops, Blue Cave Smokeshop is considered expensive. This was mentioned by a customer who states that they behave rudely towards customers as well. While it is unclear if this is a common sentiment, it can be seen as a weakness if customers feel that the prices are high and the staff is rude.

In conclusion, Blue Cave Smokeshop has several strengths including the quality of their products, good customer service, and convenience. However, there are a few weaknesses mentioned regarding the lack of transparency and poor customer service when it comes to vape products, as well as the perception of high prices and rude staff compared to other shops.

Best TL Reviews

Dank

I’ve been a customer since they have opened there doors.

And believe this shop is one of the best, if not the best in the Pleasant Hill / Concord area! Hands down!!! Without a doubt. Good people, and good products. That’s why I always use them and recommend them as well.

Im on vacation and needed a few things. I called ahead of time for coils and they knew exactly what I wanted. I came by picked up and left easy pessy on a rainy day. The prices are great 5 coils for $20. Their place is fully stocked and the workers are super friendly and funny. I recommend this spot.

Don't come here if you're looking for vape. They don't show you what they have and they bring stuff from behind and vape cost $25. They don't even talk to you nice.. just don't come here.

Very nice , I didn't have enough cash and fronted me the item until I could pay it!

By far the best vape shop in the Bay Area!

There's a wide variety of merchandise to choose from and the service is remarkable!

I’ve meant to write this review for maybe a week now. On a very rough and rushed day, these guys went above and beyond to find a bowl replacement for a seemingly “one of a kind” piece. While searching through ALL their “bowl”inventory, they also offered to clean my piece while I waited ???????????? embarrassing but SO SUPER NICE! We weren’t able to find a fitting bowl for the bubbler so they found me an even cooler piece and accommodated the bowl situation with an upgrade, because they recognized how much this seemingly small issue meant to me. This might seem so simple, so unimportant, but when you need your meds and your a very busy person, this matters. I was able to leave the store calm, collected and HAPPY with me now, clean collectors piece ???? and a new set up. The prices are amazing and the customer service is ???????? THANK YOU BLUE CAVE ????????

Compared to other shops, it is very expensive and they behave very rudely with customers. Better not to buy from here