Great Clips

+1 440-248-8748

6384D Som Center Rd, Solon, OH 44139 United States of America

Open Today: Closed

Quick Facts About Great Clips

Great Clips is a popular chain of hair salons that offers affordable haircuts for men, women, and children. It has many locations across the United States, including one in Solon. While some customers have had positive experiences at Great Clips, there are also several negative reviews that highlight some weaknesses of the place. In this analysis, we will discuss the strengths and weaknesses of Great Clips based on the comments provided.

Starting with the strengths, one customer had a very positive experience with a stylist named Christine at the Solon location. The customer mentioned that their messy long bob was transformed into a symmetrical, clean short bob with perfect bangs. They appreciated that Christine took her time to ensure their satisfaction with the cut. This comment suggests that Great Clips has competent stylists who can provide quality haircuts when given the necessary time and attention.

Another strength mentioned in the comments is the short wait time. A customer noted that they only had to wait for about ten minutes before getting their haircut. This indicates that Great Clips values efficiency and strives to provide quick service to its customers.

Additionally, one customer expressed their son's love for a specific hairdresser named Sandy. They mentioned that even though their son was initially hesitant about getting a haircut, Sandy made him feel better and he ended up loving the final result. This suggests that Great Clips fosters a friendly and supportive environment, especially for children who may be anxious about getting a haircut.

Now, moving on to the weaknesses highlighted in the comments, the most common complaint was regarding the quality of haircuts. Several customers mentioned that they received terrible haircuts at the Solon location, with one customer stating it was the worst haircut they had ever received. They mentioned things like uneven cuts, bangs cut too short, and even a bald patch left on their head. These comments indicate that Great Clips may have issues with consistency in the quality of their services, perhaps due to stylist inexperience or lack of attention to detail.

Another weakness pointed out by a dissatisfied customer was the unprofessional behavior of a stylist. They mentioned that the stylist's hands were shaking during the haircut, and they almost felt forced to leave a tip despite being unhappy with the service. This suggests that there may be some issues with customer service and professionalism at this particular location.

Another significant weakness mentioned in the comments is the closure of the Solon location. One customer expressed their disappointment at the closure and mentioned that they now have to drive to the next closest location for a haircut. This indicates that Great Clips may have difficulty maintaining their locations, potentially leading to inconvenience for loyal customers.

In conclusion, the comments provided shed light on both the strengths and weaknesses of Great Clips. While some customers had positive experiences, including quality haircuts and friendly service, several others had negative experiences such as poor haircuts, unprofessional behavior, and closures of their local locations. Great Clips should strive to improve the consistency of their services and ensure that all stylists are trained to deliver quality haircuts. Additionally, they should focus on maintaining their locations to avoid inconveniencing their loyal customers.

Best TL Reviews

I went in with a messy long bob. I left with a symmetrical, clean short bob with perfect bangs. My stylist took her time and made sure I was satisfied with my cut. Thank you to Christine at the Solon Great Clips.

One of the worst haircuts I've ever recieved. Absolutely messed up my hair the before an interview day. The stylists hands were shaking the whole time. I'll never come back to this location

My son loves Sandy the hairdresser. He didn't want the cut but she helped him feel better and after he said he looked amazing! Overall very nice experience. Short wait time of maybe ten minutes.

We went several times to get our haircut at this location unfortunately I just found out that the location closed down. I am so sorry to see it go. Now if we want a haircut we have to drive to the other closest location because ours closed down. Why did our great clips close. We live in Solon and used to go to the Solon location. Now the Solon location closed down and I am sad. I enjoyed this place and it will always have a special place in my heart.

I had a old black lady cut my hair, she was terrible and was shaking the whole entire time. She left a BALD PATCH on my head, it is very noticeable. After all that then they almost forced a tip out of me after a terrible job, and when I didn’t give one they told me” next we won’t let you in” I’m was not planning to go back anyways. Please for you own concern go to another place. I only went there because I was desperate and that was the only shop open. WORST DECISION of my life.

Absolutely terrible place to go for a haircut. I have had luck at other Great Clips locations for a reasonable haircut, but this one is awful. I would've done a better job myself looking in the mirror using scissors than going here.

I saw that this location had some bad reviews, but I thought "Oh how bad could it actually be?". Well, it is the worst.

My daughter wanted a short sassy haircut for her birthday. She took in a picture and Christie was her stylist @ Solon. She butchered her hair, gave her bangs cut almost to her hair line, uneven, awful. My daughter was crying in the salon. My husband and child told her to just stop cutting. She said no it'll be in her eyes. Husband started to walk out after she was done and she demanded payment. He had to take my daughter to another salon. 2 stylists worked on her hair for an hour to try to fix it. Other salon said GC policy is not to ever say they aren't capable. That's such utter bull. People would rather have honesty than have their hair butchered. It will take years for this to grow out.

Quick, friendly service and of course, a great haircut! The chain never let's me down. My 1st time to this store was amazing! Perhaps the best GC I've visited. Definitely will be returning.