Hero image

Issues Barber & Beauty Salon

+1 773-924-2887
68 E 21st St, Chicago, IL 60616 United States of America
Open Today: 08:00 AM - 09:00 PM

Quick Facts About Issues Barber & Beauty Salon

Issues Barber & Beauty Salon, based on the comments provided, has a number of strengths and weaknesses that can be identified.
One of the strengths of Issues Barber & Beauty Salon is the level of detailed and skilled service provided by certain hairstylists, such as Steve. This suggests that there are competent and talented professionals working at the salon who are capable of delivering high-quality haircuts and beard styling. Additionally, the salon is described as having a nice atmosphere and state-of-the-art decor, which creates a pleasant and visually appealing environment for customers.
Another strength is the convenient location of the salon. This can be seen as a positive factor for customers who value accessibility and easy travel to the salon. Additionally, the salon is described as having friendly service and being very professional. This indicates that there is a focus on delivering good customer service and creating a welcoming atmosphere for clients.
However, there are also several weaknesses that can be identified based on the comments. One of the most significant weaknesses is the issue of unprofessionalism. Several comments mention instances where the stylists or staff behaved unprofessionally, such as the owner not knowing how to do hair or not caring about customers' time.
Another weakness is the lack of communication and explanation regarding the hair styling process. Some customers express frustration at not being informed about the process or having to wait for an extended period of time without any explanation. This lack of communication can lead to a negative customer experience and contribute to dissatisfaction with the salon.
Furthermore, there are comments mentioning specific issues with the quality of the haircuts or braiding provided. Customers express disappointment with the outcome of the service, with one customer mentioning that their hair looked horrible and that they immediately had to wear a wig after leaving the salon. This indicates a lack of consistency in the quality of service provided, which can be a significant weakness for a hair salon.
Additionally, there is a comment mentioning the unprofessional appearance of a stylist with long nails. This can be seen as a hygiene concern and may contribute to negative perceptions of the salon's attention to cleanliness and professionalism.
In terms of pricing, one comment mentions paying over $200 for a service that was considered a total waste. This suggests that the salon may have higher pricing compared to the value and quality of services provided, which can be seen as a weakness.
Overall, while Issues Barber & Beauty Salon has some strengths in terms of skilled professionals and a convenient location, there are significant weaknesses in terms of unprofessionalism, lack of communication, inconsistent quality of service, and potentially higher pricing. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the salon.


Best TL Reviews

The owner does not know how to do hair, it's a waste of
ney. I'm not satisfied with my hair $80
I had the worst experience at this salon.I SCHEDULED an 8am appt on StyleSeat with ElegantMidge (nothing about this experience was elegant). I was there on time , got shampooed/dried and an hour passed and I asked the shampoo girl where this stylist was and she shrugged her shoulders. I was told by the receptionist that the stylist would be there soon. I wait another 20 minutes, the receptionist says Midge doesn’t like to be rushed she will arrive when she arrives . She said I could text Midge if I needed to. This is my first time going to this salon, so I text her and this lady tells me that she doesn’t like to be rushed. Plus she has an appointment to do before me although my appointment was scheduled for 8am and then she’d have to do her regular walk-ins first. ALTHOUGH I SCHEDULED AN APPOINTMENT. I explained that I had a wedding to attend today, that I SCHEDULED an appointment days ago. This lady did not care that she wasted my time and put me in a bind. The name of this salon is perfect ISSUES, we’re always screaming support our own. But it’s times like this when OUR own feel they don’t need the business they get unprofessional. If you have 5-7 hours to sit around waiting to get your hair done, by all means go to Midge sit and wait because she doesn’t give a damn about your time only hers.
Nice Salon. Hairstylist I worked with, Steve, is very detailed and skilled. Would definitely come again. Hair cutting and beard styling costed $50
Great place of business. Very professional service. Everyone is really respectful.
The one star is for the shampoo girl....my stylist was the worst! I have never been so disappointed. I legit look like i got a bald fade with an uneven bang. This is supposed to be a pixie cut. It looks HORRIBLE. I went to the owner, and it was a huge mistake. Please keep looking if you want a short do. Something tells me that her regular clients get better treatment. I paid over $200 and it was a total waste. I put on a wig as soon as I got home
Convenient location. State of the art decor. Friendly service. But you do have to wait for barber service.
This was my first time here and I found the owner who did my hair off Instagram. by me being a new potential client when I arrived I waited 3 hours before even getting a shampoo no one explained the process to me just had me waiting. Once getting a shampoo by Julia she didn’t even mold my hair down which I’m sure she was supposed to cause the stylist even asked (why didn’t she mold you ) sat in the owners chair and she was very non personable she doesn’t talk just curl and go didn’t ask if I was pleased and my hair didn’t last 24 hours I’m a nurse and work hard and this just wasn’t the experience I was looking for or expecting sorry I will not return here. Awe the barber N.Y was dope and friendly tho
They are so Unprofessional, First off the girl who braided my hair had on Nails.My Appointment was for 4pm and I still waited 3 1/2 hr to be seen. When I came already washed and blow dried.????????FIRST TIME VISIT BUT NEVER AGAIN.

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Issues Barber & Beauty Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 08:00 AM - 09:00 PM
Wednesday 08:00 AM - 09:00 PM
Thursday 08:00 AM - 09:00 PM
Friday 08:00 AM - 09:00 PM
Saturday 08:00 AM - 09:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location