DIVAS NAILS SPA

+1 601-371-5050

505 Towne Center Blvd suite 200 suite 200, Byram, MS 39272 United States of America

Open Today: -

Quick Facts About DIVAS NAILS SPA

DIVAS NAILS SPA has received a mix of positive and negative comments from customers. In order to provide a comprehensive evaluation of the strengths and weaknesses of the place, let's analyze each aspect mentioned in the comments.

One of the recurring positive comments about the spa is the efficiency and quick service. Customers appreciate that they don't have to wait long and that the staff is efficient in providing the services. This highlights a strength of the salon in terms of time management and customer satisfaction.

The friendliness of the staff is also praised by multiple customers. They mention that the nail technicians are nice and provide a positive experience. This is another strength of the spa as it contributes to a welcoming and comfortable atmosphere for customers.

The quality of the services at DIVAS NAILS SPA is another aspect that receives positive feedback. Customers appreciate the designs offered and mention that the nails don't pop off easily. This demonstrates a strength in the skills and expertise of the nail technicians, ensuring that customers leave satisfied with the result.

There are also specific mentions of certain nail technicians who are praised for their work. This indicates that the spa has competent and talented individuals working for them, which adds to the overall quality of their services. Customers appreciate that their specific requests and designs are fulfilled by these technicians, highlighting their expertise.

However, there are also negative comments that must be taken into consideration. One customer complained about the rude behavior of the staff. They mention that upon entering, nobody greeted them, and when they asked for a fix on their nails, they were met with unprofessional behavior. This indicates a weakness in customer service and professionalism, which can negatively impact the reputation of the spa.

Another customer expressed disappointment when they were refused service because of their physical condition. They mention having rheumatoid arthritis and feeling discriminated against. This highlights a major weakness of the spa in terms of inclusiveness and accommodating customers of all physical conditions. It is important for businesses to be sensitive and understanding of different customer needs.

Finally, there is a mention of mediocre service in terms of nail work. The customer mentions that their dip powder nails were uneven and their nails and toes were not shaped properly. This indicates a weakness in the technical skills of the nail technician and attention to detail. Customers who are particular about their nails may not be satisfied with the services provided.

In conclusion, DIVAS NAILS SPA has strengths in terms of efficiency, friendliness, and overall quality of the services. They have talented nail technicians who can fulfill specific requests and designs. However, there are weaknesses in terms of customer service, professionalism, inclusiveness, and attention to detail. It is important for the spa to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

I love it here! They are always so quick and efficient whenever I come! I never wait long and they’re really sweet! I drive from Gluckstadt for their services and I’m never disappointed! The lash and brow girls are SO BOMB????????

Love them and every nail tech in the shop is great! Love the quality and love their designs. Show a pic of a design and they got u as well. Nails don’t pop off and they are very friendly! I’m an established customer now!!!!

I have been going to this shop to get my nails done for YEARS and have always loved the service I get!! When I ask for a design on my nails, they do it just like I asked!! Selena especially does all the pretty and extra designs that I like!

They are EXTREMELY RUDE!!! As I walked in the older guy was on his phone sitting by the door. Nobody greeted me. After 20 minutes of waiting, I finally heard someone say what do you need. I asked for a fill-in and my toes polished. They rushed, they were sloppy. My nails looked lumpy and the French manicure on my toes the white line was slanted. When I asked her to fix it she yelled at me and told me she wasn’t doing my toes anymore. Very unprofessional and I will not be back!!

I came all the way from Madison for Jina. She did a really good job. She was very nice. I showed her a reference picture and she gave me exactly what I asked for. I will definitely be coming back again!

I absolutely loved my Experience here! All smiles!????

I visited Divas July 9 and was disappointed that for some reason they wouldn't polish my nails because they said my hands and feet were to deformed!,I guess they didn't know what rheumatoid arthritis looks like! I have been to quite of few other nail spas and never had this problem before! I definitely won't be going back !

I needed dip powder nails, my daughter needed an acrylic nail fill in and we both wanted gel polish on our toes before her graduation trip but my regular shop was booked and this place was accepting walk ins. I'm particular about my nails and the work of the tech that serviced us was mediocre at best. He did OK on the acrylic considering my daughter is not as particular, and the details don't mean as much because they'll be broken in a week, but my dip powder is uneven, he made my obviously square-square nails round-square, he mishaped a couple of my toe nails, didn't fully remove the old gel before he applied the new color and I was generally unsatisfied with my services. Wouldn't recommend for someone as particular as myself.