Blissful Salon & Spa

+1 301-262-9555

10201 Martin Luther King Jr Hwy #145, Bowie, MD 20720 United States of America

Open Today: -

Quick Facts About Blissful Salon & Spa

Strengths:

1. Skilled Technicians: MayLe and Maria are both praised for their skills in nail and eyebrow services. MayLe is commended for her attention to detail and good sense of humor, while Maria is praised for her 20 years of experience and meticulous work.

2. Friendly Staff: Multiple comments mention that the staff at Blissful Salon & Spa is super nice and accommodating. They offer water to customers and create a welcoming atmosphere.

3. Efficient Service: One customer mentions that they received fast and efficient service, with an accurate wait time provided when they called ahead. This indicates that the salon values timeliness and professionalism.

4. Repeat Customers: One customer states that they are very happy with the service and will be a repeat customer. This suggests that Blissful Salon & Spa has built a loyal customer base.

Weaknesses:

1. Rushed Service: One customer complains about their gel pedicure being rushed. They felt that the nail technician was moving too fast and did not take the time to provide a thorough service. This suggests a lack of attention to detail and customer satisfaction.

2. Lack of Transparency in Pricing: A customer expresses frustration over being charged $30 for gel polish only, which they feel was a rip-off. They also mention that the salon does not always clarify the costs of certain additional services or polishes. This lack of transparency can lead to dissatisfaction and a feeling of being taken advantage of.

3. Inconsistent Quality: One customer mentions that their nails were not evenly filed and the polish was spotty. Although they state that they have always left happy in the past, this inconsistency in quality raises concerns about the salon's attention to detail and consistency in service.

4. Poor Customer Service: Multiple negative comments mention rude and rough treatment from the staff. One customer specifically mentions being cut with a cuticle cutter, blamed for the mistake, and experiencing overall rough and unpleasant service. This indicates a lack of professionalism and customer care.

5. Short-lived Polish: A customer mentions that their polish peeled off completely on one nail and was smudged on two others within 24 hours of the service. This suggests low-quality products or techniques used by the technician.

In conclusion, Blissful Salon & Spa has strengths in terms of skilled technicians and friendly staff. However, they face weaknesses such as rushed service, lack of transparency in pricing, inconsistent quality, poor customer service, and issues with polish durability. Addressing these weaknesses would be crucial for the salon to maintain and attract repeat customers and improve overall customer satisfaction.

Best TL Reviews

MayLe was a stellar nail technician. She took her time especially on the nail design. The staff is super nice and offered me water. MayLe has a good sense of humor too. I’m very happy and will be a repeat customer. (MayLe did a great job on my eyebrow wax too.)

I wouldn't recommend. The service was rushed. I had a gel pedicure and was done in 15 min. That's with the gel on my toes and out the door. How?? I asked her why wasshe was moving so fast and to slow down. She said, you didn't get deluxe... the only difference is callous and parrafin. So not getting that means a rush job and bad service. I could have did better myself.

Great pedicure! $64 for whichever package they gave me - fast and efficient service. I had called ahead and they actually gave an accurate wait time. Will come back!

Maria is awesome! 20yrs experience. She paints to the cuticle and takes her time. She does not rush. She gives great pedis too. I love my nails.

I've come here several times and I always left happy. My nails aren't evenly filed and the polish is spotty. I could only tell in the sunlight. I asked for gel polish only because I have to go back to work and I had only half an hour. It turned out to be the same price as a full gel manicure, so $30. They flat out ripped me off. It's never this much for just regular polish only. I know gel is more, but why did they charge me $30 for gel only??? Lesson learned. Never coming back.

Nice employees, but still:

Avoid surprises; know the cost of every service, every polish. The salon offers some that are beyond the basic cost, but the technicians tend not to tell you those certain services and polishes are so. Before your tech begins, clarify the costs. Make it clear what you'd like and ask what you're getting. Tip fairly, but avoid surprises. That's not being stingy, it's simply fair and moneywise.

DONT GO HERE!!!! The worst customer service ever. The lady who serviced me is the one who sits directly in the front of the salon off to the far right. She first started by stabbing my toe with the cuticle cutter. After realizing she cut me she then proceeds to try to take more skin off on the area where she cut me. She messed my big toe up and blamed me for it. She she ended up having to do my big toes twice, because instead of fixing the mistake she tried to polish over it and then tried to add an excessive amount of oil. I’m not even sure why I let her do my nails….the picture is 25 minutes after leaving the salon. She never had me to wash my hands after she shaved my nails, instead she just polished right over it. By this time I was just done, and ready to go. She polished my nails and immediately slaps 2 oz of oil on my hands…so now I have bumpy nails and oil mixed with nails dust….can’t make this up. She was extremely rude and just a rough..nearly pushing my hands and pulling on my fingers during the entire service. I blame myself for sitting there as long as I did.

I had a mani-pedi on 8/5/2022. It cost me $69. It would have been $72 but I paid cash so I got a $3.00 discount. The very next day (not even 24 hrs. later) the polish on 1 nail had peeled off completely and 2 were smudged. The technician's name was Jennifer and she wasn't very friendly. I didn't go back to have them repaired because I had no trust or faith in them and I will NEVER return to Blissful. Be ware.