Pro-Nails of Oxford LLC

+1 662-234-5650

1510 Jackson Ave W, Oxford, MS 38655 United States of America

Open Today: -

Quick Facts About Pro-Nails of Oxford LLC

Pro-Nails of Oxford LLC has received both positive and negative feedback from customers. In order to assess their strengths and weaknesses, we will analyze the comments provided.

Starting with the weaknesses, one of the recurring complaints is the unprofessional and rude behavior of the staff. Customers have mentioned instances of staff members being disrespectful and dismissive of their concerns. Additionally, there have been reports of the manicurist having a nasty attitude and the employees speaking in a different language as customers left, which can make customers feel excluded and unwelcome.

Another significant weakness is the poor quality of the services provided. Customers have reported damaged nails due to improper removal techniques and lack of nail preparation. This demonstrates a lack of expertise and care on the part of the nail technicians. There have also been instances where the manicure did not meet customer expectations, such as leaving glue on the fingers or providing the wrong nail color. These experiences can leave customers feeling unsatisfied and frustrated.

The cleanliness and hygiene of the salon have also been criticized. One customer mentioned that the salon appeared "run down" and another commented on the unsanitary practices, such as using a fake nail to forcefully remove the current set and using nail pliers to bend the natural nail back. These practices not only compromise the health and safety of customers but also reflect poorly on the professionalism and standards of the salon.

In terms of strengths, there are customers who have had positive experiences at Pro-Nails of Oxford LLC. One customer praises a specific nail technician named Henry, mentioning his talent and speed. This indicates that there are skilled individuals working at the salon who can provide satisfactory services.

Another positive comment highlights a pleasant pedicure experience, suggesting that the salon excels in certain aspects of their services. This indicates that there may be specific areas where Pro-Nails of Oxford LLC can deliver a satisfactory experience.

Additionally, one customer expresses loyalty to the salon, recommending it and praising the service provided by a specific nail technician. This indicates that there are loyal customers who have had positive experiences at Pro-Nails of Oxford LLC.

In conclusion, Pro-Nails of Oxford LLC has a range of strengths and weaknesses. Some of their strengths include skilled and talented nail technicians, positive experiences in certain services, and loyal customers. However, their weaknesses include unprofessional and rude behavior, poor service quality, and issues with cleanliness and hygiene. These weaknesses must be addressed in order to improve the overall customer experience and reputation of the salon.

Best TL Reviews

THIS PLACE SUCKS!! first of all he RIPPED my old dip off instead of soaking it off. my nails were so damaged before he even started. he didn’t prep my nails or anything just began putting the powder on my nails. also he gave me the wrong color i asked for and when i tried to correct him he said i was wrong. they were also $50. so DONT EVER GO HERE!!

Same stuff I wrote before I’m just doing it again cuz I’m really mad and upset. My nails were so much longer and I’ve been growing them out for like a month so I wouldn’t need tips. I’m just upset that I paid foe my nails to make me feel worse about myself. Yes I know they are just nails but let me feel, let me be upset.

The pedicure was wonderful, the manicure was not. As you can see he left glue all over my fingers. And the manicurist had a nasty attitude! Will not be going back!

HENRRYYY IS THE BEST! Have been going to him since I was 15 and he’s literally so talented and quick! Couldn’t recommend him more:)

Still the same unprofessional people that’s very rude!! Henry did my nails but they only lasted for about 2-3 days. $111.00+ a tip went down the drain the gel polishing on my toes broke in many different places, so I have to regrow my natural toenails. Poor quality

I love Pro Nails. Shout out to my guy Henry. He always keep me in the game. Never once had a reason to complain. Henry, you rock, baby

Worst experience ever. Do not come here. Very unprofessional and rude. I came in asking to get my current dip nails off and get a new set. They were busy so I told the m ill just get them taken off and come back the next day, no problem. I had work so I did not have time to stay. They told me if I do it right then its $10 t take off my nails, but if I come back Henry could charge $5 OR $10. My question to them was what is the price difference for, if it is $10 either way it shouldnt matter WHEN I got them off. They were trying to explain that if I got them off then redone it is cheaper, however they were implying it could still possibly be $10, whatever Henry decides. This is very unprofessional. I left and told them I was going to try somewhere else and they just started talking in their language as I walked out. I decided to give them a try the next day and I am utterly shocked at how unsanitary this place is. They took my fake nails off with another fake nail that they wiggled under my current set to literally POP THEM OFF! When the nail tech got to my thumb and it was being stubborn to come off she literally took nail pliers to bend my natural thunb nail back to separate it from the fake nail so she could make enough room to fit the loose fake nail under to wiggle my thumb nail off! Absolutely unprofessional. I was also told it would be $5 since I got a basic mani following, until I checked out and they insisted it was $10 since I didnt get gel. This place is so unorganized. I would not recommend coming here. It took longer for my nails to dry under the light (15 min) than it took the nail tech to "do" my nails. Unless you want your nails ruined, DO NOT COME HERE. Not to mention how run down it looks in the inside. Worst experience ever, getting your nails done is supposed to be a relaxing time.

Do not walk....run from this place. In my opinion, the owner does not know how to run a business professionally or ethically. Will never step foot in here. Plenty of other places that will get my business, but not this place.